Wireless Support/Device Support/
Calling & contacts/
In-Call Options

In-Call Options

Learn what features are available while on an active call.



  1. While on an active call the Phone icon will be displayed in the Notification bar.
    device 5132/9006132_01.jpg
  2. While on an active call, press the Volume buttons to adjust the volume.
    device 5132/9006132_02.jpg
  3. Select the Mute icon to mute or unmute calls.
    device 5132/9006132_03.jpg
  4. Select the Speaker icon to turn speakerphone on or off.
    device 5132/9006132_04.jpg
  5. To access the dial pad, select the Dialpad icon to show or hide the dialpad.
    device 5132/9006132_05.jpg
  6. To place a call on hold, select the Hold icon.
    device 5132/9006132_06.jpg
  7. To take a call off of hold, select the Unhold icon.
    device 5132/9006132_07.jpg
  8. To access the home screen during an active call, select the Home key.
    device 5132/9006132_08.jpg
  9. To return to an active call, swipe down from the Notification bar and select the Active call.
    device 5132/9006132_09.jpg
  10. To add a call, select the Add call icon.
    device 5132/9006132_10.jpg
  11. Enter the Desired number, then select the Call icon.
    device 5132/9006132_11.jpg
  12. Adding a call will place the original call on hold. To merge the two calls, select the Merge call icon.
    device 5132/9006132_12.jpg
  13. To end one call on the conference call, select Manage conference call.
    device 5132/9006132_13.jpg
  14. To separate a conference call select the Split call icon. To end a singular call on a conference call, select the End call icon next to the Desired number.
    device 5132/9006132_14.jpg
  15. To end a call or conference call, select the End icon.
    device 5132/9006132_15.jpg

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!