Reset a forgotten password or change an existing voicemail password.
INSTRUCTIONS & INFO
From the home screen, select the Apps tray icon.
Scroll to and select the Visual Voicemail icon. Note: To access Visual Voicemail, you must have already Set Up Voicemail.
Select the Menu icon.
Select Change password.
Enter and confirm the Desired voicemail password, then select Continue. Note: You can also change your password by calling in to your voicemail. From the dial pad, press and hold the 1-key>Enter your voicemail password > the # key>4-key>3-key. To change your voicemail password via the phone, you must know your current password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.