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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Wireless](https://www.att.com/support/wireless/) # Activate New AT&T Prepaid® Service Learn how to activate new AT&T Prepaid service and plan. * * * INSTRUCTIONS & INFO  In this tutorial, you'll learn how to activate new AT&T Prepaid® service and plan if you:   - Have a phone and need to buy an AT&T Prepaid SIM and plan online - Already bought your AT&T Prepaid plan online and need to finish activating - Purchased a phone or SIM kit from a non-AT&T retailer and need to activate a plan (either from your device, online, or over the phone) ## Have a phone and need to buy an AT&T Prepaid® SIM and plan online? - __If you need a physical SIM card__: 1. [Go here](https://www.att.com/buy/wireless/prepaid/?wlsview=prepaidbyod) to purchase a Prepaid plan. 2. Continue to checkout. 3. Insert the SIM card we shipped to you into your unlocked device. 4. Turn on your device.  - It may take a few minutes for your initial plan payment to process. You should receive a confirmation text. 5. You'll be ready to go. - __If you need an eSIM__: 1. [Go here](https://www.att.com/buy/wireless/prepaid/?wlsview=prepaidbyod) and select __Get an eSIM activation card instead__. 2. Purchase a Prepaid plan. 3. Continue to checkout. 4. Scan the QR code from the eSIM activation card we shipped to you and follow the prompts. - Having issues activating your eSIM? [Click here](https://www.att.com/help/wireless/esim-get-started/) and scroll down to the instructions for your device. 5. Restart (power cycle) your device. - It may take a few minutes for your initial plan payment to process. You should receive a confirmation text. 6. You’ll be ready to go. ## Already bought your AT&T Prepaid® plan online and need to finish activating? - __Bought a plan with SIM Kit online__: - If your device uses a __physical SIM card__: 1. Insert the __SIM card__ into your phone. 2. Turn it on. - It may take a few minutes for your initial plan payment to process. You should receive a confirmation text. 3. You’ll be ready to go. - If your device uses an __eSIM__: 1. Turn your device on. 2. Scan the __QR code__ from the eSIM activation card we shipped to you and follow the prompts. - Having issues activating your eSIM?[Click here](https://www.att.com/help/wireless/esim-get-started/) and scroll down to the instructions for your device. 3. Restart (power cycle) your device. - It may take a few minutes for your initial plan payment to process. You should receive a confirmation text. 4. You’ll be ready to go. - __Bought a plan with a new device online__: 1. Your phone will ship with a SIM card in it. 2. Turn on your device. - It may take a few minutes for your initial plan payment to process. You should receive a confirmation text. 3. You’ll be ready to go. ## Purchased a phone or SIM Kit from a non-AT&T retailer and need to activate a plan? Choose how to activate: - From your device - Online - Over the phone __Activate from your device__ *Note: If you do not have an AT&T Prepaid SIM card or eSIM Activation card, but already own a compatible phone and you would like to activate AT&T Prepaid service, go* [*here*](https://www.att.com/cellphones/prepaidphones/sim-card-kit-phone-prepaid.html#sku=sku7420309) *to purchase a SIM Kit and plan.*   01. Before activating your AT&T Prepaid service from your device, make sure it has been charged: 1. __AT&T Prepaid SIM card__: Ensure the physical SIM card is installed and then turn the device on. Proceed to Step 2. 2. __eSIM__: Turn on your device. Scan the QR code from the eSIM activation card and follow the prompts. Proceed to Step 2. 02. In a few minutes, you will receive a free AT&T text message. Select the __unique URL__ sent in the message.  03. The SIM/ICCID number and IMEI number will auto-populate. Enter your __5-digit service zip code__, then select __Continue__.  04. Select whether you would like to __Activate one device__ or __Activate two or more devices__. *Note: "Activate 1 device" was selected for this example. If “Activate 2 or more devices” is selected, you will complete activation of the first device before being prompted to activate additional devices. You’ll need to manually enter the SIM/eSIM ICCID or EID number and IMEI number for each additional device. The SIM/eSIM ICCID is located on the SIM card itself. To locate your IMEI, visit* [*Find your device IMEI number.*](https://www.att.com/support/article/wireless/KM1001051/)  05. Select __Select this plan__ under the desired rate plan. Select the __check box__ to accept the Service Agreement, then select __Continue__. *Note: Rate plan options may change.*  06. Enter and confirm your __email address__, then select __Continue__.  07. Select the __Payment Method__ from the drop-down list.  08. Enter the requested __payment information__, then select __Continue__.  09. View your new __phone number__, then __restart your device__.  10. A free "Welcome" text message will be sent. Select the __link__ in the text message to set up your account password.  11. Enter and confirm your __new password__ and __4-digit PIN__, then select __Submit__. Select __OK__.  12. Update your __personal information__, then select __Submit__.  13. An email with a verification code will be sent to the email address entered previously. Enter the __verification code,__ then select __Validate__. Select __OK__.  14. Your AT&T Prepaid account has been successfully created, and you are now logged into your account. Review the __Account Summary__ page for details.       * * *   __Activate online__ From another device connected to the internet, go to [att.com/activateprepaid](https://www.att.com/activateprepaid) ([att.com/activarprepaid](https://www.att.com/activarprepaid) for Spanish) and follow the prompts.       * * *   __Activate over the phone__ Call us at 877-426-0525 for automated instructions. You will need to know your SIM/eSIM ICCID & IMEI number for activation. EID is not supported at this time.   *Note: Activation will take around 10 minutes to complete. The ICCID is located on the SIM card itself. To locate your IMEI, visit* [*Find your device IMEI number*](https://www.att.com/support/article/wireless/KM1001051/)*.*          Last updated: May 22, 2025 * * * ## Browse topics Activation, setup, transfer & unlock Apps, features & voicemail International Network & hotspots Plans & device protection Upgrades, orders & installment plans Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Activate Setup Transfer Unlock ### Did you get the help you needed? 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