Which device do you want help with?

Phone Assembly

Learn how to install and remove the battery, SIM card, and memory card (microSD).

INSTRUCTIONS & INFO

Prenote infoMicroSD/memory cards expand the storage capacity of device and are sold separately. This device can use a microSD card up to 512GB.


In this tutorial, you will learn how to:

• Remove back cover
• Remove or insert battery
• Insert or remove SIM & microSD card
• Insert battery
• Replace back cover

 
The no sim icon No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.




Remove back cover

Remove the back cover by using the included screwdriver to open the screw, then insert your thumbnail into the notches on the bottom left and right of the device and pull up.

Image 1

 



Remove or insert battery


REMOVE BATTERY: Remove the battery by gently pulling up from the notch on the top.

Image 2

INSERT BATTERY: Place the battery in the battery slot with the gold contacts on the battery lined up with the gold contacts on the phone.

Image 3

 


Insert or remove SIM & microSD card


Image 4

• With the battery removed, slide the SIM slot latch outwards and lift up. Insert the Nano-SIM card into the SIM slot with the gold contacts facing down and the notched edge going in first. Close the latch and slide inwards to lock into place. To remove, simply open the latch and slide it out. 
• With the battery removed, slide the microSD card latch outwards and lift up. Insert the microSD card into the microSD card slot with the gold contacts facing down and the notched edge going in first. Close the latch and slide inwards to lock into place. To remove, simply open the latch and slide it out.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen, swipe down from the Notification bar then select the settings Settings icon > scroll to and select Battery and device care > select Storage > swipe left to SD card > menu Menu icon > Unmount.
 
 


Replace back cover


Place the cover on the back of the phone and gently push in until the cover clicks, then tighten the screw. The cover should be flush with the rest of the device.

Image 5

 


Storage

Internal Memory: Up to 128GB
External Memory: Up to 1TB

Did you get the help you needed?