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Device help

Get step-by-step help and info for your device.

AT&T Wireless Home Phone (WF721)

Install the Back-up Battery

The back-up battery will power the Home Base for a period of time should the A/C power to the device be cut off.

Caller Number ID Only

Only the calling phone number will be displayed with Caller ID.

Call Features

Get familiar with calling features.

Call Forwarding

Manage call forwarding from your device.

Use Call Waiting or 3-Way Calling

This article describes how to answer a call while on another call and how to make a three person conference call.

Making a Call

This article describes how to make a call.

TTY Support

TTY Support offers speech-to-text functions for the hearing impaired.

Check the Wireless Signal

The signal LED on your device indicates the current wireless signal status.

Check the Signal Strength

This article describes how to check the Signal Strength for the AT&T Wireless Home Phone (WF721).

Device Information

This article provides an overview of information about the device.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Device Layout & Label

This article provides an overview of the hardware features and label for your device.

What's in the Box

This article provides an overview of all bundled accessories.

Device Setup

Set up your device for the first time.

Insert SIM Card

This article provides instructions for inserting the SIM Card for your device.

Message Waiting Indicator on my Phone Doesn't Light

This article describes what to do if the message waiting indicator doesn't light.

Turn Device On

Connect the device to a power source.

Insert SIM Card

This article provides instructions for inserting the SIM Card for your device.

My Answering Machine Won't Pick Up Calls

Try this if your answering machine does not pick up incoming calls.

Blinking Red Wireless Service LED

This may indicate problems with your SIM card.

Blinking Green Wireless Service LED

This article describes what to do if the wireless service LED is blinking green.

No Dial Tone

Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.

I can't Connect to my AT&T MicroCell

This article describes what to do if you cannot connect to a 3G MicroCell.

My Phone Doesn't Ring When A Call Comes In

Try this if your phone fails to ring during incoming calls.

General Warranty Information

This article provides an overview of general warranty information.

Voicemail Access

This article describes how to access voicemail.

Set up Voicemail or Answering Machine

Learn to set up and access the voicemail functions on your device.

AT&T Wireless Home Phone (WF721)

Having device issues?

Fix common service and device problems.