Device help

Get step-by-step help and info for your device.

Access Downloaded Files

Learn how to access files downloaded from a web browser, email, and messages.

Multi Function Flashlight

Learn how to use Multi Function Flashlight.

Find Hub

Learn how you can use Google's Find Hub to manage your device in a secure way by tracking and controlling your device remotely.

Insert or Remove SIM & Memory Card

Get instructions about how to install or remove a SIM or memory card in your device.

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Back up & Restore with Memory Card

Back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.

Airplane Mode

Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.

Display

Change the display brightness, time out and orientation.

Optimize Battery Life

Tips and tricks to extend your battery performance.

Block or Unblock Calls

Block or unblock calls from your device. Block unknown calls.

Call Features

Get familiar with call options like mute, hold, speakerphone, speed dial, and creating a conference call.

Call Forwarding

Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.

Contacts

Add, view, delete, attach a picture or ringtone to, and backup your contacts.

Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

Airplane Mode

Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Wi-Fi

Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Device Setup

Set up your device for the first time or after having done a factory reset.

Gestures & Motion

Navigate your device and access additional motions and gestures.

Insert or Remove SIM & Memory Card

Get instructions about how to install or remove a SIM or memory card in your device.

Keyboard & Typing

Access keyboard settings, use swype, auto-complete suggestions, emojis, speech-to-text, and one-handed operation.

Programmable Button

Learn how to access and customize the programmable buttons.

Block or Unblock Messages

Block messages from your device.

Contacts

Add, view, delete, attach a picture or ringtone to, and backup your contacts.

Email Settings

Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.

Messaging Settings

Manage settings such as notification alerts, message limits, restore default settings, and emergency/AMBER alert settings.

Send & Receive Email

Add and download email attachments, respond to an email and more.

Send & Receive Messages

Create and respond to text (SMS) and  picture (MMS) messages, manage attachments and more.

Set Up Email

Learn how to add your email accounts so you can read and send email on your device.

Gestures & Motion

Navigate your device and access additional motions and gestures.

Screen Sharing

Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.

Split Screen

Learn how to use Split Screen, which allows you to have multiple apps open at the same time.

Insert or Remove SIM & Memory Card

Get instructions about how to install or remove a SIM or memory card in your device.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Set Up Email

Learn how to add your email accounts so you can read and send email on your device.

Set Up Voicemail

Set up voicemail.

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

Display

Change the display brightness, time out and orientation.

Notifications & Alerts

Learn how to access and adjust notification settings, turn notifications on or off, and more.

Sounds

Change volume settings, ringtones, and notification alerts.

Personal Safety

Add emergency contacts, turn on safety check, notify emergency contacts of your location, use Crisis Alerts, and Emergency SOS.

Screen Sharing

Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.

Split Screen

Learn how to use Split Screen, which allows you to have multiple apps open at the same time.

Calendar

Access the calendar on your device and learn how to manage events.

Google Lens

Learn how to do Google Searches by simply pointing your camera at things.

Google Wallet

Use Google Wallet to make in-app and tap-to-pay purchases from your device.

Access, Store Photos & Videos

Learn how to access and store your photos and videos.

Camera & Video Settings

Manage camera and video settings including storage location, flash, picture size, timer, and more.

Google Lens

Learn how to do Google Searches by simply pointing your camera at things.

Take a Picture

Learn how to take a picture, use the front and rear camera, switch between camera and modes, and more.

Take a Screenshot

Learn how to take and access screenshots.

Take a Video

Learn how to take a picture or video, use the front and rear camera, switch between camera and video modes, and more.

Find Hub

Learn how you can use Google's Find Hub to manage your device in a secure way by tracking and controlling your device remotely.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Date, Time & Alarm

Learn how to set the date and time on your device as well as use the alarm clock.

Display

Change the display brightness, time out and orientation.

Notifications & Alerts

Learn how to access and adjust notification settings, turn notifications on or off, and more.

Sounds

Change volume settings, ringtones, and notification alerts.

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

Software Version

Determine your current device software version and check for updates.

View & Manage Data

Access Usage Manager to view data usage, set data limits, and see the apps using the most data.

App Troubleshooting

Learn how to troubleshoot apps by clearing the app cache, force stopping an app, checking for updates, removing an app, and reinstalling.

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

Access Voicemail

Check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Set Up Voicemail

Set up voicemail.

Having device issues?

Fix common service and device problems.