Samsung Gear S2 (R730A)

Device help

Find step-by-step help for your device.

Browse device topics

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Download Apps & Games

Download apps from the Galaxy Apps store through your watch or smartphone.

Remove an App

Remove an icon from one of the home screens or uninstall apps from your device.

Samsung Health

Use Samsung Health to help manage your health by tracking statistics and your exercise program.

View or Close Running Apps

How to view, switch between, and close running applications.

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AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Backup & Restore Device

This tutorial shows how to backup and restore the device.

Fix backup, sync, restore or transfer issues

Start a flow to troubleshoot backup, sync, restore or transfer issues.

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Battery Life

Tips and tricks to extend your battery performance.

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AT&T ActiveArmor Mobile Security

Learn how to set up AT&T ActiveArmor Mobile Security for an HD Voice-capable smartphone on your AT&T wireless account.

Contacts

View, call and message contacts.

Fix call forwarding or caller id issues

Start a flow to troubleshoot call forwarding or caller ID issues.

Fix phone call issues

Start a flow to troubleshoot phone call issues.

In-Call Options

Learn what features are available while on an active call.

Make & Receive a Call

Place, receive, and reject a call.

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Airplane Mode

Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Connection Status

This tutorial explains connection statuses.

Fix Bluetooth issues

Start a flow to troubleshoot Bluetooth issues.

Fix hotspot issues

Start a flow to troubleshoot hotspots issues.

Fix Internet issues

Start a flow to troubleshoot internet issues.

Fix Wi-Fi issues

Start a flow to troubleshoot Wi-Fi issues.

Signal & Cellular Data

View cellular network signal, turn international roaming, and your mobile data connection on or off.

Wi-Fi

How to connect to a Wi-Fi network.

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Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Getting Started

How to get started with your new device.

Keypad & Typing

Use your keypad to type letters, numbers, and special characters.

Learn & Customize the Home Screen

Add shortcuts and widgets, access the notification panel, changing clock face, and more.

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Block Messages

Block messages from your device.

Fix email issues

Start a flow to troubleshoot email issues.

Fix messaging issues

Start a flow to troubleshoot messaging issues.

Manage Email

This tutorial shows how to manage email on your device.

Messaging Settings

Access messaging settings, adjust emergency alert settings, adjust spam settings. Edit sync settings, and more.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

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AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

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SOS

Learn how to set up and access SOS on the device.

Voice Control

Use voice commands to control your device and access voice control settings.

Calendar

Access the calendar and manage events.

Digital Life

How to access and use AT&T Digital Life including using devices associated with the account, arming or disarming the security system, and more.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

NumberSync

Use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.

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AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Fix audio issues

Start a flow to troubleshoot audio issues.

Fix camera issues

Start a flow to troubleshoot camera issues.

Transfer Media to Gear

This tutorial shows how to transfer media to your Gear device.

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Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Locate Device

This tutorial shows how to find your device in the event of it being lost or stolen.

Secure My Device

Lock the device screen, set and change security lock.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

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Accessibility

Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.

Date & Time

Learn how to manually set the date and time.

Do Not Disturb

Do not disturb mode mutes sound and the screen will remain off for incoming calls and alerts, but not alarms.

Sounds & Alerts

Change volume settings, ringtones, and notification alerts.

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File Sharing

Share files from your watch to paired device and vice versa.

Fix software update issues

Start a flow to troubleshoot software update issues.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software update for the Samsung Gear S2 (R730A)

Learn how to update the software of the Samsung Gear S2 (R730A).

Software Version

Determine your current software version and check for updates.

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Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Fix contacts or photos issues

Start a flow to troubleshoot contacts or photos issues.

Fix Internet issues

Start a flow to troubleshoot internet issues.

Fix messaging issues

Start a flow to troubleshoot messaging issues.

Fix phone call issues

Start a flow to troubleshoot phone call issues.

Fix power and battery issues

Start a flow to troubleshoot power and battery issues.

Fix screen issues

Start a flow to troubleshoot screen issues.

Fix SIM card issues

Start a flow to troubleshoot SIM card issues.

Fix voicemail issues

Start a flow to troubleshoot voicemail issues.

Reset Device

Perform a power cycle or factory reset of the device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

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Access Voicemail

Access and check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Fix voicemail issues

Start a flow to troubleshoot voicemail issues.

Set Up Voicemail

How to set up your voicemail inbox.

Having device issues?

Fix common service and device problems.

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