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Available Memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

INSTRUCTIONS & INFO
Prenote info

This device is available with 64GB of internal memory and the option to add a MicroSD card (sold separately) up to 128GB. Purchase an SD memory card to expand your device memory.
In this tutorial, you will learn how to:
• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage

View Available Memory

1. Swipe down from the Notification bar, then select the  Settings icon > Storage.

2. Available storage will be listed under Device storage. Available memory card space will be listed under Portable storage. 

Step 1


Free Up Memory

From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the  Delete icon. 

Step 2



Remove Unused Apps

From the Settings screen, select Apps & notifications > desired app. From here, you may UNINSTALL or FORCE STOP the app.

Step 3



Clear App Data

From the Settings screen, select Apps & notifications > desired app > Storage > CLEAR DATA or CLEAR CACHE.

Step 4


Add Storage

Purchase an SD card or download a cloud storage app from the Play Store. 

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial. 

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