AT&T Store Chicago Chicago-Roosevelt

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM
542 W Roosevelt
Chicago, IL 60607
US
We are located at 542 W. Roosevelt Rd, on the Northwest corner of Roosevelt and Clinton, two blocks west of Canal St, in front of Best Buy.
(312) 583-9266(312) 583-9266
This location is temporarily closed. For assistance, please visit our Greektown location at 1061 W. Jackson.

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.


• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.


• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.


• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.


• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.


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Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories. .
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
AT&T has the fastest wireless network in Chicago
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 5G

    Learn how to get the Samsung Galaxy S20 5G for $10/mo plus a $150 reward card when you buy online. Req's new line, qualifying installment & unlimited plan.
  • iPhone 11

    Learn how to get up to $500 in savings ($350 bill credit & $150 reward card) when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Chicago Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re located in the South Loop of Chicago and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have TV, internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Free parking is available behind the building.
manager photo
Meet our manager
During Salem’s career with AT&T, he has held the positions of Retail Sales Consultant, Assistant Store Manager, and Store Manager. Salem is committed to providing exceptional customer service and helping you find the solutions for your needs. Stop in and let Salem and his team help you with your entertainment and wireless needs.
manager photo
Meet our manager
During Salem’s career with AT&T, he has held the positions of Retail Sales Consultant, Assistant Store Manager, and Store Manager. Salem is committed to providing exceptional customer service and helping you find the solutions for your needs. Stop in and let Salem and his team help you with your entertainment and wireless needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 4 out of 5full starfull starfull starfull starempty star
    I had a great experience in the store, I believe the employee’s name was Rich and he had great energy and all round help me with what I came in for and got me out of store very quickly with what I needed.
    Response from AT&T
    Hello Ben Z, our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    My experience with this store has been by far the best. I normally do not give reviews but this was a must. I have been astounded by the positive work ethic environment that this store possesses due to its employees but the one that stood out the most was Deserae. Deserae, made sure that before i left the store that i was COMPLETELY satisified with the store, service, phone/s and the provider itself. Any questions that i had were answered without hesitation. I HIGHLY recommend this store because this store possesses all the traits of what a customer would actually want and would look forward to in the future. It is the people in this store that go above and beyond and go out of there way to make customer satisfaction shine, making it their #1 Priority. Due to this positive experience, i will continue to remain loyal to at&t and will look forward to recommend my colleagues to at&t. Deserae, thank you again for making the transactions go smoothly and thank you for being GREAT!!!
  • 5 out of 5full starfull starfull starfull starfull star
    I walked into the store and was greeted instantlyThey were super busy but made sure they told me someone would be right with me. Although the store was a little confusing as far as set up. My order was ready for pick up, my rep told me about all of the discounts and services available to me but didn't try to upsell me. I was in and out within 15 mins.

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