AT&T Store Chicago West Monroe Street
Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 6:00 PM |
Tuesday | 9:00 AM - 6:00 PM |
Wednesday | 9:00 AM - 6:00 PM |
Thursday | 9:00 AM - 6:00 PM |
Friday | 9:00 AM - 6:00 PM |
Saturday | Closed |
Sunday | Closed |
You can schedule an appointment at this store and visit on your schedule.
Everyone gets our best deals! Come visit the Chicago store and take a look at the current iPhone deals.
Special offers and new phones for Chicago
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.SMARTPHONE
Google Pixel 6
Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.10.00/mo.AT&T PREPAID
Double data. Same price.
Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details25.00/mo.AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Chicago Store
Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

What our customers are saying
- October 20, 2021
1
The worst customer service I have ever experienced. Store manager Tyler Coburn will say anything to get a sale. Claims he will help with issues and then does not follow through. Ignores multiple attempts at communication. Absolutely unprofessional manager and store. Will be cancelling service with ATT due to him.Response from AT&TDecember 17, 2021Hello Andrew. This is not the experience we wanted you to have. Thank you for bringing this to our attention. - December 16, 2020
5
This store is extremely convenient for downtown loop workers ....I’ve had excellent experiences and very fast service ....Eddie is the best AT&T representative I’ve ever had in my many years with AT&T....He is a superstar.... Eddie worked incredibly hard to improve our plan, solve a long standing problem we had with a return and moved quickly to enhanced our overall service an experience with AT&T...Eddie should be commended as an exceptional AT&T employee. It is people like Eddie that help us stay loyal to AT&T. - August 14, 2020
5
Great experience at the Monroe store after being with TMobile 17+ years. Eddie really talked me into switching and I can’t believe I finally did it! He was very professional and helped me with transferring my pics apps and messages. Thanks also to Bryan and Mark at the downtown Monroe Store!Response from AT&TAugust 17, 2020Hey DeDe! It really was a pleasure working with you and thank you for coming to our location. We all really enjoyed working with you and look forward to helping you in the future! - January 21, 2020
5
Top rated customer service
They went above and beyond their duty
They helped me out of a very usual situationResponse from AT&TJanuary 22, 2020Hey Kevin, Thank you for coming back to our store and letting us help you out with your situation. We are glad we were able to help and come see us if you need us! - November 6, 2018
5
My sales associate (can’t remember his name) was very helpful despite the fact that my situation had a lot going on and was quite difficult.
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Chicago area
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Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
Do it all, right from your phone
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