AT&T Store Chicago 95th & Western

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Map of 9505 S Western Ave in Chicago
Get directions to AT&T Store at 9505 S Western Ave Chicago, IL
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 3:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
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9505 S Western Ave
Chicago, IL 60643
US
We are located at the intersection of 95th and Western.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

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About the Chicago Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the 95Th & Western AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the 95Th & Western AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is available behind the store.
manager photo
Meet our manager
Asia leads the team of friendly experts at the 95Th & Western AT&T store and has been with AT&T for 9+ years and is proud to serve the Chicago community providing the best in wireless and entertainment solutions. Asia is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Visited the store recently to upgrade my phone. Ms. Tyler was knowledge and patience. She is truly an asset to At&t.
    Response from AT&T
    Hello R. Mack We work hard to staff our stores with knowledgeable and friendly associates. Thank you for sharing your experience with Tyler. We look forward to working with you again.
  • full starfull starfull starfull starfull star5
    Visited the store recently and Ms. Tyler solved my phone issues with exceptional professionalism. She is truly an asset to A T & T
    Response from AT&T
    Hello,

    Thank you for the compliments on Tyler. We agree that she is an asset to our store. We value her as an employee and you as our customer. Thank you.
  • full starempty starempty starempty starempty star1
    I had the worst experience at this location I am highly disappointed with the customer service that is not given here. I did an online order for "curb pick up" order was placed Saturday I didn't receive a notification until Monday that it was ready. I went yesterday to pick up my item a simple charging pad! I pull up there is not a designated "curb pick up" parking so i park anywhere check in stated someone will be with you shortly after waiting with my two small children in the car for about 10mins I call the store 2x no answer so thank goodness my husband was with me so I was able to leave my kids in the car I got off security asks reason for visit I explained ive been waiting for my order a simple charge pad i got the email and no one has been out he went to check he said someone will be with u soon. He then let me in store as i continued to wait for another 15mins! as i waited a rep became available took the next person waiting after talking to him he walked into the back. Me thinking to myself ok great he's going to the back surely he will be given my item and give it to me as it is already paid for nothing more has to be done just simple hand it over to me. NOPE he walks out and continues to speak to the customer he was speaking with. as i waited I also noticed a rep was having a conversation with a customer and his wife was on the phone i was in utter disbelief how the representative spoke to the CUSTOMER she told the customer "you aren't going to talk to me like that i am not a child well ok then you can call at&t then and threw the phone down on the counter" I was appalled at the lack of customer service given i work in customer service im on the phone all day with people that type of language and behavior is not allowed. its apparent that this at&t location has no customer service training or management and everyone is doing what they please. your curb side pick up is false advertisement if i have to wait for a rep to become available to simple hand over an item that is already paid for then its not different than me walking into the store grabbing the item and waiting for a rep to ring me out. there is not organization or management i left the store without my item because apparently everyone was to busy to even answer the phone or take a quick second to retrieve my item. My issue is given the fact with the pandemic we have going on you cant offer something you aren't giving. what if i was alone with my kids i sure as hell wasn't going to get off and wait until someone became available to give me my item with my 2 small children. what if i was a handicap customer, or a senior citizen, or someone who is more at risk. i would still be waiting in my car for them to answer the phone and give me my item. after being on the phone for over an hour i couldn't locate a corporate number but best believe i will be writing to them to let them know my issue. i want my order to be shipped to me!! i do not want to step another foot at this location
    Response from AT&T
    Hello Mayra,

    We are very disappointed to be receiving a review like this. We would like to sincerely apologize about the horrible experience that you had at our store. We do not condone this type of behavior and strive to create a warm, friendly and accommodating atmosphere. On behalf of our store we would like to rectify this situation, please check your email as the store manager has already reached out to you! Thank you so much for taking the time to inform us of the situation.

Cellphones, plans & accessories

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ACCESSORIES

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Frequently asked questions

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