AT&T Store Chicago West Diversey

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
6451 W Diversey Ave
Unit G11
Chicago, IL 60707
US
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3.8 out of 5.0full starfull starfull starfull starempty star
(10 Reviews)
Map of 6451 W Diversey Ave in Chicago
Black Friday Deals are Here!
Visit our Black Friday page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals won’t last!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Chicago's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Chicago

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in Chicago

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Chicago?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the Chicago Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Chicago, IL, inside Brickyard Mall. We're located at the corner of West Diversey Avenue and North Natchez Avenue, nestled in-between McDonald's and Jimmy John's, conveniently off Highway 43. We serve the Belmont Central and Montclare areas and surrounding neighborhoods, including students at Wilbur Wright College, as well as staff, patients and visitors at Community First Medical Center. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
Store Events
Black Friday Deals are here! - Fri, November 27

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    THE WORST CUSTOMER SERVICE, THE YOUNG
    LADY THAT IS WORKING NOW IS VERY RUDE.
    I HOPE SHE IS NOT YOU MANAGER, IF SHE IS YOUR STORE IS IN TROUBLE.
  • 1 out of 5full starempty starempty starempty starempty star
    Visited this store twice during the last 2-3 weeks. It was the worst customer service I’ve ever experienced. The young man who really didn’t help me, was a poor listener (on both occasions), assumed I had bad credit (because I’m Black), and moved away from me, even though I was social distancing) as if I had the plague. He even stopped to help someone else while “supposedly” helping me. He wasn’t bothered by this customer’s lack of social distancing. My advice to this worker is don’t judge a book by its cover. If you’re going to work with the public, you may want to rein in your biases. I can’t figure out how to get you fired, but I will. Your assumptions and distaste were loud and clear yesterday. Shame on you.
  • 5 out of 5full starfull starfull starfull starfull star
    Excellent customer service with Celimar. She took care of me in just a few minutes. Now I will always go to this store if I have any problem.

    on the 20th & today I have called the customer service number 611 have been on the phone for hours just trying to change my credit card number & pay my bill. An oriental customer service girl who answered the first & second time kept saying she could not hear me even though the people who transferred me heard me fine. Then when I called back on the same day I got a girl to take my new credit card number & pay my bill. This morning my phone was not working I called 611 again & they switched me to customer service just as they did before & was told that they took down my new credit card number wrong & it wasn't processed & that is why my phone was turned off. The oriental girl seemed as if she did not want to listen to me & she keep talking over me & just kept talking until I had to scream into the phone 3 times (SUPERVISOR) then she put me on hold & came back on and said I am the supervisor & I said no you are not you are the same girl I just talked to then finally I think I got a supervisor & by then I was so upset I had to go take medicine for my blood pressure. Your customers should not have to go through this. You have terrible customer service on the phone. There were however two very nice gentlemen I spoke to who helped me with something else.
    I will always go to this store from now on calling on the phone is very upsetting & discouraging.
    I hope this will get to the correct person so something can be.
    Thank you
  • 5 out of 5full starfull starfull starfull starfull star
    NICK BERTSATOS WAS THE BEST PHONE REP I'VE HAD IN MANY DECADES..HE WAS ABLE TO OFFER ADDITIONAL COUNSEL ON A HOST OF OTHER TV AND INTERNET ISSUES WHILE HE WORKED ON MY ORDER.
  • 5 out of 5full starfull starfull starfull starfull star
    Fantastic! Great service!! Will plan to come here every time

More locations in the Chicago area

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    10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PMClosed Today 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 10:00 AM - 6:00 PM
    4155 1/2 N Harlem Ave
    Norridge, IL 60706
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
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  • Map of 4817 W Irving Park Road in Chicago

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