AT&T Store Chicago Chicago Roosevelt

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
542 W Roosevelt
Chicago, IL 60607
US
We are located at 542 W. Roosevelt Rd, on the Northwest corner of Roosevelt and Clinton, two blocks west of Canal St, in front of Best Buy.Request an Appointment
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3.7 out of 5.0full starfull starfull starhalf starempty star
(4 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Chicago

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Chicago

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Chicago?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Chicago Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Chicago Roosevelt Store location has got you covered. We’re your one-stop shop in Chicago, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Chicago, IL store located at 542 W Roosevelt! We’d love to get to know you.
Where to Park
Free parking is available behind the building.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    They Lie. They sell you a Cell Phone and tell you you can return it no problem within 15 days. Purposely neglect to tell you a restock fee $55. They say they cant do anything about it and send me to a corporate store where nothing was done either. SUPER POOR CUSTOMER SATISFACTION SERVICE. NO HELP. NO GOOD.
  • 4 out of 5full starfull starfull starfull starempty star
    I had a great experience in the store, I believe the employee’s name was Rich and he had great energy and all round help me with what I came in for and got me out of store very quickly with what I needed.
    Response from AT&T
    Hello Ben Z, our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    My experience with this store has been by far the best. I normally do not give reviews but this was a must. I have been astounded by the positive work ethic environment that this store possesses due to its employees but the one that stood out the most was Deserae. Deserae, made sure that before i left the store that i was COMPLETELY satisified with the store, service, phone/s and the provider itself. Any questions that i had were answered without hesitation. I HIGHLY recommend this store because this store possesses all the traits of what a customer would actually want and would look forward to in the future. It is the people in this store that go above and beyond and go out of there way to make customer satisfaction shine, making it their #1 Priority. Due to this positive experience, i will continue to remain loyal to at&t and will look forward to recommend my colleagues to at&t. Deserae, thank you again for making the transactions go smoothly and thank you for being GREAT!!!
  • 5 out of 5full starfull starfull starfull starfull star
    I walked into the store and was greeted instantlyThey were super busy but made sure they told me someone would be right with me. Although the store was a little confusing as far as set up. My order was ready for pick up, my rep told me about all of the discounts and services available to me but didn't try to upsell me. I was in and out within 15 mins.

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