AT&T Store Chicago N. Damen Avenue
In-store shopping
Curbside pickup
In-store pickup
Personal delivery
View:
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 5:00 PM |
In-store shopping
Schedule an appointmentYou can schedule an appointment at this store and visit on your schedule.
1617 N. Damen Avenue
Chicago, IL 60647
US
Next to Dimo's Pizza on Damen and North
(773) 486-5630
Everyone gets our best deals! Come visit the Chicago store and take a look at the current iPhone deals.
iPhone 13 Pro Max - Learn how new and existing customers get up to $1,000 off with eligible trade-in.
Our top priority is safety
Face masks required* and provided
Employee health screening
Curbside service and touchless transactions
6 feet social distancing environment
Continuous cleaning and hand sanitizing
*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.
iPhone 13 Pro Max
Preorder online now at AT&T. Learn how to get up to $1,000 off iPhone 13 Pro Max with eligible trade-in.
Help fight heart disease
Text HEART to 52000 to donate $5 today. AT&T and its customers are proud to support the American Heart Association’s Life Is Why campaign.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Samsung Galaxy Z Fold3 5G
Open your possibilities. Learn how new and existing customers get the Galaxy Z Fold3 5G for up to $1000 off with eligible trade-in.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
America's Best Deserve Our Best
Military and veteran families get our best price on unlimited plans starting from less than $27/mo. per line when you get 4 lines.
GET A BETTER, FASTER INTERNET EXPERIENCE
Check your eligibility. AT&T Fiber may now be available at your Chicago address!
Comparison between AT&T Fiber and AT&T Internet speeds 75Mbps and below.
Special offers and new phones for Chicago
![Apple iPhone 13]()
Phone
iPhone 13
Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.![Apple iPhone 13 mini]()
Phone
iPhone 13 mini
Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.![Apple iPhone 13 Pro]()
Phone
iPhone 13 Pro
Learn how new and existing customers get iPhone 13 Pro for $0 with eligible trade-in. See offer details.![Samsung Galaxy Z Flip3 5G]()
Smartphone
New Samsung Galaxy Z Flip3 5G
Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.![AT&T Apple Watch BOGO]()
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!![Prepaid phone plans in Chicago]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Chicago?AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details50.00/mo.
About the Chicago Store
Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Damen Avenue AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
At the Damen Avenue AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Main street parking available. Free parking available on Wabash and Damen.
Meet our manager
Jermaine leads the team of friendly experts at the Damen Avenue AT&T store and has been with AT&T for 8+ years and is proud to serve the Chicago community providing the best in wireless and entertainment solutions. Jermaine is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
What our customers are saying
3.9- July 13, 20211Horrible customer service. Employee doesn’t know product. Argued with me that I’m misinformed with my multiple Apple products and being at&t customer for 25 years. Another employee came out and had zero information as well, and preceded to sit at another table and not even try to help. Giddian raised his voice, demeaning and telling me I’m confused. When I was just in store weeks prior to purchase product I was inquiring on. I had to leave store based on how I was treated and refusal to attempt to learn about their own products.
- January 19, 20211Can't I give one star? Not only terrible customer service from this location but quite possibly the most inept customer service I've ever received. Nevermind, IT IS the WORST customer service I've ever received. They first told me how much I would pay each month by switching ...it was a total lie and ended up being double. Then every time I call to get a resolution on the bill, they tell me I have to talk with a manager BUT they aren't available to talk with me at the moment and they'll call me back. I've called the store probably 50 times over the last 3 months and NOT once has a manager talked with me. These people ALL NEED TO BE FIRED. WILL BE CANCELLING MY MOBILE SERVICE AND JUST BECAUSE I HATE ATT AS A RESULT OF THIS STORE, I'M CANCELLING TV AND INTERNET AS WELL.
- December 15, 20205I usually have a bad experience with AT&T staff, but not today!! Justin was so nice. I made an appointment at 12pm but I got there 10 minutes early ,He still made me feel very welcome. He was helpful and very friendly. Thank you for the good customer service, Justin!! You rock!Response from AT&TDecember 17, 2020Hello Nithi!
Thank you so much for taking the time to provide us with some feedback on your visit! We are happy that Justin was able to provide you with good customer service. Please do not hesitate to visit our location for all your mobility and entertainment needs! You rock!
- Store Manger - September 2, 20205Justin was extremely friendly and helpful today! Went above and beyond to help me out with my charging problem!Response from AT&TSeptember 4, 2020Hi Emily,
Thank you for visiting our location and we are happy to hear about your experience with Justin. Serving our customers with the best service possible is what we strive for everyday. I will pass on this great feedback to Justin. We will see you soon for your AT&T needs. - July 17, 20205Matt helped me today at this location. He was very helpful, patient and reassuring. Thanks again, Matt!Response from AT&TJuly 18, 2020Hi Lauren,
Thank you for sharing your experience with Matt. We're happy to hear that he took such great care of you. Looking forward to seeing you in again soon.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders.
Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Chicago area
Fast. Easy. All Online.
Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
Check your eligibility
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Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
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Thank you for reaching out. This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. We apologize and want to correct this! One of our Mangers will contact you ASAP so we can resolve this for you!
- Management