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Device help
Get step-by-step help and info for your device.
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Learn how to charge your battery.
Seamlessly switch to your wireless Internet connection when your wired connection is interrupted or unavailable. Enjoy reliable and always-on Wi-Fi, anywhere.
Connect a smartphone or tablet to the Router's Wi-Fi network.
Connect your computer to your 5G Gateway Wi-Fi network.
This article describes how to connect to a network.
How to connect your device to the internet via Ethernet.
View connected devices.
Provide GPS coordinates to connected devices which do not natively have built-in GPS.
Learn how to set up guest Wi-Fi.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
USB tether your device with your computer when there is too much Wi-Fi interference to connect wirelessly.
View the Wi-Fi connection details for your device.
Wi-Fi Network Name and Password
View and edit the Wi-Fi network name and password for the router's wireless network.
Determine your device's SIM card type, operating frequencies, physical characteristics, and more.
Install or remove the SIM and attach an external antenna.
Set up your device for the first time or after having done a factory reset.
Find IMEI, Phone Number & Device ID
Locate the IMEI and Device ID.
View connection and device information in the management website.
Navigate the screen on the device.
Turn your device on and off.
Keep alive verifies your WAN connections by performing the desired intervals. With automatic WAN switching on, the connection fails over to your backup WAN.
Determine what content is displayed when using your device.
Learn what to do if you forget your password to Admin Web Page.
Learn how to configure firewalls, open VPN, and MAC filter.
Block and unblock devices from connecting to your router's Wi-Fi network.
Access and change the APN on the device.
Learn how to view alerts and notifications on the management website and the device.
Find IMEI, Phone Number & Device ID
Locate the IMEI and Device ID.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage and set data limits.
What to do if you can't access certain websites when using your device.
Learn what each LED indicator means.
Limited or No Mobile Connectivity
What to do if there is limited or no connectivity.
What to do if the network is not found.
How to reset the device to its factory settings.
