Device help
Get step-by-step help and info for your device.
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Browse the web, manage browser tabs, bookmarks, access browser settings to clear history, set homepage, adjust text size, manage pop-up, change the default browser, and restore default settings.
Download apps, games, movies, music, books, magazine, newspapers, check for an app update, reinstall an app, and more.
Remove an icon from your home screen and delete apps from your device.
How to view, switch between, and close running applications.
Backup & Restore with Memory Card
Backup contacts, photos, and files to increase device memory or transfer to another device.
Backup Google account data in the event you have to replace or reset your device so you can restore later.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Manage call forwarding from your device.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Turn Airplane mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Connect your device to the AT&T MicroCell.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn international roaming or your mobile data connection on or off.
How to connect to a Wi-Fi network.
Activate New AT&T Prepaid® Service
Learn how to activate an AT&T Prepaid service on your device, online, or over the phone.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.
Cut and paste, use speech-to-text, and access keyboard settings.
Learn and Customize the Home Screen
Add shortcuts and widgets, access the notification panel, change wallpaper, and more.
Change your AT&T PREPAID plan, check your balance, add money to your account and more.
Install and remove the SIM and battery.
Turn your device on and off.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Change text (SMS), picture (MMS), emergency, and AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Add your email account to sync email, contacts, calendar, and notes to your device.
Activate New AT&T Prepaid® Service
Learn how to activate an AT&T Prepaid service on your device, online, or over the phone.
Use voice commands to control your device and access voice control settings.
Access the calendar and manage events.
All of HBO together with new hits, classic favorites, plus new Max Originals.
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer Media to & from a Computer
Transfer files to or from your device and a computer.
Set up your device so you can remotely locate and control.
Reset a forgotten pattern lock.
Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.
Turn on features such as TalkBack, Hearing aid mode, and more.
Set the date and time.
Change the display time out, brightness and orientation.
Change volume settings, ringtones, and notification alerts.
Check the available device storage.
View the device IMEI, phone, SIM (ICCID) and serial number.
Software update for the ZTE ZMAX 2 (Z958)
Learn how to update the software of the ZTE ZMAX 2 (Z958).
Determine your current device software version and check for updates.
View data usage, set data limits, and see the apps using the most data.
Use application manager to improve your app and device performance.
Perform a soft, factory, and alternate master reset of the device.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Manage voicemail settings and security
Learn how to manage your voicemail, including recording a personal greeting and changing your password.
Set up voicemail, check messages, and change or reset password.