[{"b":"00:00:02.41","t":"Need to set up options to pay your bill?","e":"00:00:04.67"},{"b":"00:00:05.08","t":"In this video, we'll show you
how to schedule a payment arrangement","e":"00:00:08.59"},{"b":"00:00:08.59","t":"and get options to avoid service
interruption.","e":"00:00:11.59"},{"b":"00:00:12.51","t":"Before we get started,","e":"00:00:13.76"},{"b":"00:00:13.76","t":"pause here to review the topics on screen.","e":"00:00:16.51"},{"b":"00:00:16.51","t":"Then jump directly
to what you're most interested in.","e":"00:00:19.51"},{"b":"00:00:30.98","t":"Why create a payment arrangement?","e":"00:00:32.94"},{"b":"00:00:35.78","t":"Setting up a payment arrangement prevents
a service interruption","e":"00:00:38.95"},{"b":"00:00:39.20","t":"and allows you to pay at a later date.","e":"00:00:41.54"},{"b":"00:00:43.16","t":"Without a payment arrangement,","e":"00:00:44.71"},{"b":"00:00:44.71","t":"your services will be suspended
if the past due amount remains unpaid.","e":"00:00:48.71"},{"b":"00:00:49.79","t":"How do I prevent suspension?","e":"00:00:51.76"},{"b":"00:00:52.63","t":"With a past due balance,","e":"00:00:54.30"},{"b":"00:00:54.30","t":"your services could be suspended
and a reinstatement fee would be added","e":"00:00:58.30"},{"b":"00:00:58.30","t":"to your next bill. To keep your service
running without additional charges,","e":"00:01:02.68"},{"b":"00:01:03.06","t":"visit att.com/futurepayment","e":"00:01:06.81"},{"b":"00:01:06.81","t":"to see if you can make a payment arrangement
online and pay at a future date.","e":"00:01:10.52"},{"b":"00:01:11.23","t":"It's also easy to set up a payment
arrangement via the myAT&T app.","e":"00:01:15.45"},{"b":"00:01:17.53","t":"Is there a fee?","e":"00:01:19.12"},{"b":"00:01:20.24","t":"Good news!
There's no charge setting up a payment","e":"00:01:23.50"},{"b":"00:01:23.50","t":"arrangement online
or via the myAT&T app.","e":"00:01:26.50"},{"b":"00:01:27.75","t":"You'll get the same payment options
if you call a customer service rep","e":"00:01:31.09"},{"b":"00:01:31.34","t":"or visit a store.","e":"00:01:32.55"},{"b":"00:01:33.17","t":"However, a convenience fee may be applied
when you have a customer service rep","e":"00:01:37.30"},{"b":"00:01:37.30","t":"create a payment arrangement on your behalf.","e":"00:01:39.89"},{"b":"00:01:41.01","t":"Keep in mind
your account may be charged a late fee","e":"00:01:43.60"},{"b":"00:01:43.60","t":"if the balance is not paid
by your bill's due date.","e":"00:01:46.52"},{"b":"00:01:47.56","t":"How do I set a payment arrangement?","e":"00:01:49.48"},{"b":"00:01:51.36","t":"It's easy! Using any browser,
sign in to att.com/futurepayment.","e":"00:01:57.40"},{"b":"00:01:58.57","t":"Choose the amount you want to pay.","e":"00:02:00.57"},{"b":"00:02:01.03","t":"Select an available date.","e":"00:02:02.78"},{"b":"00:02:04.91","t":"And choose your payment method.","e":"00:02:06.45"},{"b":"00:02:08.00","t":"Then select Submit
to confirm your payment arrangement.","e":"00:02:11.13"},{"b":"00:02:12.46","t":"Or sign in to your myAT&T app
and select Make a Payment.","e":"00:02:16.42"},{"b":"00:02:17.38","t":"Enter the payment amount.","e":"00:02:19.26"},{"b":"00:02:19.26","t":"Choose your payment method,","e":"00:02:20.89"},{"b":"00:02:21.68","t":"payment date,","e":"00:02:22.72"},{"b":"00:02:23.60","t":"then select the earliest date
you can pay using the calendar.","e":"00:02:27.06"},{"b":"00:02:28.39","t":"Want to make a payment
after your due date?","e":"00:02:30.94"},{"b":"00:02:30.94","t":"Select See More Options.","e":"00:02:33.02"},{"b":"00:02:33.86","t":"Enter the earliest date
you can complete your payment,","e":"00:02:36.28"},{"b":"00:02:36.28","t":"then tap Continue.","e":"00:02:37.82"},{"b":"00:02:39.24","t":"If approved, you'll be asked
to confirm your payment date.","e":"00:02:42.45"},{"b":"00:02:44.08","t":"After confirming, swipe
to schedule your payment arrangement.","e":"00:02:47.50"},{"b":"00:02:48.54","t":"That's it!","e":"00:02:49.37"},{"b":"00:02:49.37","t":"Your service will continue
as long as the past due balance","e":"00:02:52.38"},{"b":"00:02:52.38","t":"is paid by the scheduled due date.","e":"00:02:54.50"},{"b":"00:02:56.34","t":"What if I'm already overdue?","e":"00:02:58.13"},{"b":"00:02:58.97","t":"We get it.
Sometimes life happens.","e":"00:03:01.38"},{"b":"00:03:01.68","t":"That's why in most cases, payment
arrangements are available","e":"00:03:04.30"},{"b":"00:03:04.30","t":"even if your account is past due.","e":"00:03:06.68"},{"b":"00:03:06.68","t":"Go to att.com/futurepayment","e":"00:03:10.27"},{"b":"00:03:10.27","t":"to see if a future date
is available for your account.","e":"00:03:12.85"},{"b":"00:03:14.11","t":"What if I missed my scheduled payment?","e":"00:03:16.32"},{"b":"00:03:17.15","t":"Missing a payment arrangement date
may put your account at risk of suspension.","e":"00:03:21.20"},{"b":"00:03:22.16","t":"To avoid interruption,","e":"00:03:23.62"},{"b":"00:03:23.62","t":"sign in to your account
and pay at least the past due balance","e":"00:03:26.91"},{"b":"00:03:26.91","t":"as soon as possible.","e":"00:03:28.49"},{"b":"00:03:29.79","t":"If you don't know your user ID
and password,","e":"00:03:32.08"},{"b":"00:03:32.08","t":"go to att.com/fastpay
to make a secure payment","e":"00:03:36.46"},{"b":"00:03:36.46","t":"without signing in.","e":"00:03:37.96"},{"b":"00:03:39.46","t":"Select the product type.","e":"00:03:41.17"},{"b":"00:03:41.97","t":"Enter your account credentials.","e":"00:03:43.97"},{"b":"00:03:46.22","t":"Then enter at least the past due balance
and your payment method.","e":"00:03:49.64"},{"b":"00:03:54.48","t":"How do I adjust the scheduled payment?","e":"00:03:56.69"},{"b":"00:03:58.48","t":"In most cases, you can adjust the amount,
date, and payment method.","e":"00:04:02.65"},{"b":"00:04:03.49","t":"Go to att.com/editPA","e":"00:04:06.95"},{"b":"00:04:07.24","t":"to check if your payment
arrangement can be modified.","e":"00:04:09.70"},{"b":"00:04:11.54","t":"What is a promise to pay?","e":"00:04:13.29"},{"b":"00:04:15.38","t":"A promise to pay is how you can
avoid interruptions without providing","e":"00:04:19.09"},{"b":"00:04:19.09","t":"a payment method, by paying the agreed
upon amount by the selected date.","e":"00:04:23.09"},{"b":"00:04:23.09","t":"Set up your promise to pay arrangement
for free at att.com/futurepayment.","e":"00:04:28.93"},{"b":"00:04:30.52","t":"Choose \"Set a promise to pay.\"","e":"00:04:32.85"},{"b":"00:04:33.69","t":"Select a payment method to let us know
how you'll be making the payment,","e":"00:04:37.02"},{"b":"00:04:37.02","t":"whether online, by phone, in person,
or by mail.","e":"00:04:40.90"},{"b":"00:04:42.74","t":"How to verify my payment?","e":"00:04:44.82"},{"b":"00:04:46.20","t":"After setting up a payment arrangement,","e":"00:04:48.37"},{"b":"00:04:48.37","t":"you'll receive a confirmation
to save or print for your records.","e":"00:04:52.04"},{"b":"00:04:54.00","t":"Will I have more options calling in?","e":"00:04:55.96"},{"b":"00:04:57.25","t":"No. You'll always find the best options
at att.com/futurepayment.","e":"00:05:02.46"},{"b":"00:05:03.21","t":"You'll see the same available dates
our customer service reps see.","e":"00:05:06.55"},{"b":"00:05:07.34","t":"Most customers
find it faster and more convenient","e":"00:05:10.26"},{"b":"00:05:10.26","t":"creating their own payment arrangement
using our secure online portal.","e":"00:05:14.35"},{"b":"00:05:16.39","t":"Thanks for learning about
payment arrangements.","e":"00:05:18.56"},{"b":"00:05:18.56","t":"We're here to provide convenient options
to help you manage your finances","e":"00:05:22.11"},{"b":"00:05:22.11","t":"and stay connected.","e":"00:05:23.48"}]

Preguntas frecuentes sobre arreglos de pago