AT&T

Making the switch to AT&amp;T is simpler than ever. Whether you&rsquo;re switching for a better price, more reliable coverage, friendlier customer service&mdash;or just plain fed up with your current carrier, follow this step-by-step guide on how to change your cell phone carrier and make a smooth transition to AT&amp;T.

In this article, we&rsquo;ll explain what you should think about before switching, how to find the right AT&amp;T wireless plan for your life, and what to do if you want to bring your own phone or even keep your number. Let&rsquo;s dive in!
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How to switch your carrier to AT&amp;T

To switch to AT&amp;T, you&rsquo;ll need to pick a wireless plan, find a new device (or bring your own), gather a few pieces of information about your account, and we&rsquo;ll get you up and running on the AT&amp;T network.&nbsp;&nbsp;

1. Find the wireless plan that fits you best:&nbsp;&nbsp;

<a href="https://www.att.com/plans/wireless/" rel="noreferrer noopener" target="_blank">Use the plans calculator on this AT&amp;T plans page</a> to estimate your monthly cost and explore our wireless plans side-by-side. No matter which plan you choose, you&rsquo;ll get features like unlimited talk &amp; text in and between the U.S., Canada &amp; Mexico, AT&amp;T ActiveArmor mobile security, a free app to block spam calls &amp; more, and unlimited texting from the U.S. to 200+ countries.&sup2;&nbsp;

AT&amp;T even has fantastic discount programs, including savings for <a href="https://www.att.com/offers/discount-program/military-discount/">military and veterans</a>, <a href="http://www.att.com/offers/discount-program/teacher/">teachers</a>, <a href="http://www.att.com/verification/signaturehub/">employees of certain companies</a>, and more.

2. Love the device you already have? Keeping it is easy:

You&rsquo;ll need to decide <a href="https://www.att.com/buy/phones/">if you want to buy a new phone</a>, or if you want to keep your current device and just connect it to the AT&amp;T network. <a href="http://www.att.com/scmsassets/support/wireless/devices-working-on-att-network.pdf">See if your device is compatible with the AT&amp;T network</a>
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3. Switch phone carriers and keep your number:

Transferring, or &ldquo;porting&rdquo; your number from your old carrier to AT&amp;T is easy. Follow these steps to hold onto your phone number when switching to AT&amp;T:

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	<a href="http://www.att.com/wireless/transfer-your-number/">Check if your phone number is eligible to be transferred</a> when you change your carrier to AT&amp;T.
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Calibri" data-leveltext="-" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="6" role="listitem">
	Contact AT&amp;T to begin migrating your phone number before you cancel service with your current carrier. You&rsquo;ll need to provide your full phone number, along with other account information (see step #4). AT&amp;T will contact your previous phone company on your behalf and get your phone number properly transferred over to the AT&amp;T network.
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Calibri" data-leveltext="-" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="6" role="listitem">
	If you want to bring your own device to AT&amp;T, you&rsquo;ll need to unlock your device first. <a href="http://www.att.com/support/article/wireless/KM1497044">Learn how to unlock your device from another carrier so that you can switch to AT&amp;T</a><quillbot-extension-portal></quillbot-extension-portal>
	</li>
</ul>

4. Reúne información importante de la cuenta:&nbsp;

Sin importar si estás haciendo el cambio en línea, llama para hablar con un agente o pasa por una <a href="http://www.att.com/es-us/stores/">tienda de AT&T cercana</a>; tendrás que proporcionar un poco de información del titular de la cuenta, que incluye:&nbsp;

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	Nombre y dirección de la cuenta
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="8" role="listitem">
	Número de cuenta y PIN secreto o contraseña de la cuenta&nbsp;
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="8" role="listitem">
	Si traes tu propio dispositivo, necesitarás el número ESN/IMEI de tu teléfono (ubicado en la parte posterior o debajo de la batería). Importante: Si tienes un iPhone, puedes encontrar tu número de IMEI al marcar *#06#&nbsp;
	</li>
</ul>

5. Haz una copia de respaldo de tu teléfono viejo:

Antes de hacer el cambio y desconectar tu dispositivo anterior, recuerda hacer una copia de seguridad de tu teléfono viejo para que puedas sincronizar fácilmente tus contactos, aplicaciones y fotos cuando te conectes a la red de AT&T. &nbsp; 
&nbsp; Además, ten en cuenta que es probable que los mensajes de voz de tu teléfono actual no se transfieran a tu dispositivo nuevo, así que escuche los mensajes antiguos antes de cambiar de compañía telefónica.&nbsp;

6. Comunícate con tu compañía de servicio anterior después de que cambies:

Una vez que hayas activado tu servicio nuevo con AT&T, tu cuenta y servicio anteriores deberían cancelarse automáticamente. Pero nunca está de más llamar a tu compañía de servicio móvil anterior para verificar que esté cancelado.

What should I know before switching phone carriers?&nbsp;

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	Before canceling your old carrier, make sure you understand if your old carrier will charge any Early Termination Fees.
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Calibri" data-leveltext="%1." data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="4" role="listitem">
	If you have an outstanding balance with your current carrier, you&rsquo;ll need to pay your final bill and settle your balance before you can make the switch to AT&amp;T.&nbsp;
	</li>
</ol>

<ol role="list" start="3">
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	If you want to hold onto your phone number, make sure you don&rsquo;t cancel your old service until you have finalized the switch and AT&amp;T confirms that your number has transferred over successfully.
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="Calibri" data-leveltext="%1." data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="4" role="listitem">
	Will you be bringing any other devices along? Think smartwatches, tablets. Don&rsquo;t forget to get those connected as well.
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="5" data-font="Calibri" data-leveltext="%1." data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="4" role="listitem">
	And the best part? You don&rsquo;t even have to go into the store to switch carriers. In many cases, switching carriers can be done entirely online or over the phone. But if you want to swing by your local AT&amp;T store, we&rsquo;re always here. <a href="http://www.att.com/stores/">Find your closest AT&amp;T store</a>
	</li>
</ol>

If you have any other questions, we&rsquo;re always here to help! Visit our <a href="http://www.att.com/support/wireless/">wireless support page</a> to start a chat, give us a call, or swing by a store, and our agents will answer all your questions.&nbsp;
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Cómo cambiar a AT&T desde otra compañía telefónica

En este artículo, aprenderás: