AT&T Store Homer Lake Street

Nothing too terrible but nothing great either that’s for sure. Customer service is non existent feels like your being talked down to, weird especially since I’m inside trying to spend $1000 at your store.

No masks on employees. No service. Clearly no respect for our community. We’ll go online from now on.

No masks being worn and 3 employees working! We will not shop here again.

The manager of this store gets a big 👎. I can’t recall the name of this blonde haired woman but have had negative encounters with her not just here in homer but also in the Kenai store where she was covering there one day. She may be knowledgeable, but she has forgotten that each person that walks into each store is a customer that should be treated with respect. Last I knew, it’s her job to help the customer , not brow beat, humiliate and chase them away. Perhaps she thinks that the Kenai AT&T store doesn’t like to treat people with respect and instead likes to run off their customers by acting like a high school bully towards them. I avoid the homer store because of the rude and overbearing nature of this woman. I don’t know if it’s personal as far as my experience with her, but there should be no such “personal” poor treatment of ANY customer. I can say with fair certainty that others have had the same experience or at least were made to feel bad in some way by this person. It would be nice if there was more than just one place in homer to handle the AT&T customer.

Clerk with dark hair—friendliest and most competent service I’ve had at this store!