AT&T Store Homer Lake Street

The manager of this store gets a big 👎. I can’t recall the name of this blonde haired woman but have had negative encounters with her not just here in homer but also in the Kenai store where she was covering there one day. She may be knowledgeable, but she has forgotten that each person that walks into each store is a customer that should be treated with respect. Last I knew, it’s her job to help the customer , not brow beat, humiliate and chase them away. Perhaps she thinks that the Kenai AT&T store doesn’t like to treat people with respect and instead likes to run off their customers by acting like a high school bully towards them. I avoid the homer store because of the rude and overbearing nature of this woman. I don’t know if it’s personal as far as my experience with her, but there should be no such “personal” poor treatment of ANY customer. I can say with fair certainty that others have had the same experience or at least were made to feel bad in some way by this person. It would be nice if there was more than just one place in homer to handle the AT&T customer.

Clerk with dark hair—friendliest and most competent service I’ve had at this store!

The gals in this store are BEYOND helpful! Was greeted with a smile, Ali was wonderful and a wealth of information helping me figure out my phone. Great to get the "hometown treatment" when in a new town on vacation.

They have no idea of what to do to help customers. No WiFi in store to help setup products!!! AT&T with no WiFi!!!! Limited knowledge and need to study product and how to use them.

It’s nice to shop at a store where you have knowledgeable sales staff to help you make a decision on a product that you’ll have for several years. I had a very good experience… The ladies in the store we’re knowledgeable courteous and made my visit painless. I would certainly recommend the store.