AT&T Store Tucson Broadway
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
(520) 790-0804
4.1 out of 5.0
(37 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in Tucson. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Tucson's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Special offers and new phones for Tucson
SMARTPHONE
IPHONE 12 PRO
Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
SMARTPHONE
SAMSUNG GALAXY S20 FE 5G
Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
SMARTPHONE DEALS
SHOP IPHONE DEALS & OFFERS
AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
Prepaid Phone Plans
Unlimited Plus for $50/mo.
Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Tucson?50.00/mo.Plus taxes and fees with AutoPayAfter 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Tucson Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Broadway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Meet our manager
Cynthia leads the team of friendly experts at the Broadway AT&T store and has been with AT&T for 7+ years and is proud to serve the Tucson community providing the best in wireless and entertainment solutions. Cynthia is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Cynthia leads the team of friendly experts at the Broadway AT&T store and has been with AT&T for 7+ years and is proud to serve the Tucson community providing the best in wireless and entertainment solutions. Cynthia is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.1 out of 5.0
(37 Reviews)- July 18, 20201 out of 5Appalling customer service. Ordered a phone, case, and screen protector online that were listed as in stock. Went to the store to pick them up, interrupted two staff members discussing their Friday night plans and playing on their phones. I am a new AT&T customer who can't go back to Verizon soon enough. 36 hours, I still don't have my phone, or other purchases, because apparently the challenge of putting three boxes in a shopping bag were more than the two young men could handle, my phone number was ported over so I don't have my phone from Verizon, and I can't get anyone at AT&T to cancel the account. Although, to their credit AT&T was remarkably efficient at pulling $200 off my credit card.Response from AT&TJuly 19, 2020Hello Sally S. This is not the experience we wanted you to have. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
- December 28, 20195 out of 5Great customer service best rep the I met at at&t. Martin RiesgoResponse from AT&TJanuary 18, 2020Hi Christopher Birdow, we appreciate you positive feedback and are glad you had a great visit. I will make sure to recognize Marty. Thank you!
- November 6, 20191 out of 5We went into the store Saturday 11-2-19 with an issue about returning phones and was received with the worst customer service I’ve ever experienced. The assistant manager Diego was of no help with trying to remedy our situation. All he did was kept referring us to call to the 1-800 number. When we did
we were told we were going to get a callback which never happened. The customer service representative was more interested in selling us DIRECTV then helping us with the situation. The following day we went back to the store and the assistant manger Diego was there again and again he kept referring us to call the 1-800 number. I had to drive all the way up to Phoenix to get my issue resolved. The assistant manager Diego was not helpful, was not customer service oriented, and if he’s the face of your store I’m very sad for you to have him as a representative for your company.
I want to give the At&t manger Brandon Flamm from the store at 67th ave and the 101 in Phoenix Az my highest regards. Not only did he resolve our issue he went above and beyond to make things right. This is the kind of service that makes customers want to come back and refer friends and family! He was able to turn around a really bad experience into a completely satisfied customer. Thank you Brandon Flamm! - November 6, 20191 out of 5We went into the store Saturday 11-2-19 with an issue about returning phones and was received with the worst customer service I’ve ever experienced. The assistant manager Diego was of no help with trying to remedy our situation. All he did was kept referring us to call to the 1-800 number. When we did
we were told we were going to get a callback which never happened. The customer service representative was more interested in selling us DIRECTV then helping us with the situation. The following day we went back to the store and the assistant manger Diego was there again and again he kept referring us to call the 1-800 number. I had to drive all the way up to Phoenix to get my issue resolved. The assistant manager Diego was not helpful, was not customer service oriented, and if he’s the face of your store I’m very sad for you to have him as a representative for your company.
I want to give the At&t manger Brandon Flamm from the store at 67th ave and the 101 in Phoenix Az my highest regards. Not only did he resolve our issue he went above and beyond to make things right. This is the kind of service that makes customers want to come back and refer friends and family! He was able to turn around a really bad experience into a completely satisfied customer. Thank you Brandon Flamm - November 6, 20191 out of 5We went into the store Saturday 11-2-19 with an issue about returning phones and was received with the worst customer service I’ve ever experienced. The assistant manager Diego was of no help with trying to remedy our situation. All he did was kept referring us to call to the 1-800 number. When we did
we were told we were going to get a callback which never happened. The customer service representative was more interested in selling us DIRECTV then helping us with the situation. The following day we went back to the store and the assistant manger Diego was there again and again he kept referring us to call the 1-800 number. I had to drive all the way up to Phoenix to get my issue resolved. The assistant manager Diego was not helpful, was not customer service oriented, and if he’s the face of your store I’m very sad for you to have him as a representative for your company.
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