AT&T Store Hanford West Lacey Boulevard
|Day of the Week||Hours|
|Monday||9:00 AM - 8:00 PM|
|Tuesday||9:00 AM - 8:00 PM|
|Wednesday||9:00 AM - 8:00 PM|
|Thursday||9:00 AM - 8:00 PM|
|Friday||9:00 AM - 8:00 PM|
|Saturday||10:00 AM - 6:00 PM|
|Sunday||9:00 AM - 7:00 PM|
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.
• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.
• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.
• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.
Special offers on your favorite phones
iPhone SE (2020)Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
Samsung Galaxy S20 5GLearn how to get the Samsung Galaxy S20 5G for $10/mo plus a $150 reward card when you buy online. Req's new line, qualifying installment & unlimited plan.
iPhone 11Learn how to get up to $500 in savings ($350 bill credit & $150 reward card) when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
Google Pixel 4Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
LG V60 ThinQ 5GLearn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
AT&T PREPAID iPhone SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Hanford Store
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- June 8, 20201 out of 5Never had terrible service until today, spoke with Emily at the Lacey store. Was condescending, rude and not willing to help.Response from AT&TJune 22, 2020Hi Lisa P. Our number one goal is to provide you with an exceptional customer experience. Thank you for bringing this to our attention; we will work harder to ensure this does not happen again.
- June 4, 20201 out of 5Your customer service is horrible! I sat through an hour of listening to your sales pitch...trying to change my cell service, my internet service, and my tv service. I just wanted to buy an iPhone 11! I didn’t want to change any of my plans. After politely listening to your salesman, the manager tells me you can’t sell me a new phone because I wanted to pay for the whole thing and not take your 30 month payment plan. Are you kidding me? I have the money and want to buy a phone in full and you won’t sell it to me!!! You wasted my time and then made up an excuse not to sell me a phone just because you couldn’t make more money off of me with a new plan!!! That’s horrible service. You are not about the customer, you are about making more money! I guess it’s time for a new service provider!Response from AT&TJune 6, 2020Hello Bridgette L. This is not the experience we wanted you to have. Your experience in our store matters to us; if you give us the opportunity, we'll work to make sure the next experience is better.
- May 31, 20205 out of 5My experience here was excellent! Manager Elex was very professional, helped me understand how everything worked, and was incredibly patient with me.Response from AT&TJune 4, 2020Hello Raela S. Thank you for reaching out and we hope to have the opportunity to connect with you again soon!
- March 7, 20205 out of 5Great customer service from Hector Tamayo. Explained the plans very well and showed us the best deals. Amazing job!Response from AT&TMarch 9, 2020Hi! Serving our customers with the best service possible is something we strive for every day. I am Glad Hector was able to assist you with 5 Star service!
- November 17, 20195 out of 5Nikki was one of the best service people I have worked with! The process was fast and easy and i knew exactly what i was signing up for! She explained everything and made sure we were laughing the whole time! Thanks for the new phone nikki :) recommended to see her !