AT&T Store Redding Redding Hilltop Center

Great customer service, friendly and informative and knowledgeable. Eric A went above and beyond to o assist me with my plan and device.

My fiance and I went to the store on Hilltop in Redding to buy 2 new phones and accessories. We were greeted with, " sorry due to covid only one person per party can come in". We look around the store and I'm going to say this loud and slow for those in the back. THE. STORE.WAS.TOTALLY. EMPTY. NO. CUSTOMERS. AT. ALL. I am so glad that your sales are so high that you're able to turn away the sale of two just released phones and accessories. Your employees were doing nothing but standing there. So only one person on a plan can go in and pick out both phones and accessories? I'm sorry but what a joke. FYI go to Costco they didn't try to sell us a bunch of add on crap and we got Costco gift cards. Your store is a joke, why even keep it open?

Absolutely no customers in your store, we come in to buy not one but two new phones. We've been with you since September 2000, and we get told only one of us can come in because of covid? Are you kidding me? Where is that stated on your web page? NO. ONE. ELSE. WAS. IN. THE. STORE. Can I say it louder for the people in the back. I glad your sales are so good that you can turn away customers. Why would the second person in the party want the other to pick out their phone and accessories. Your sales loss we took our business to one of the other stores that also sells AT&T phones that doesn't have your ridiculous guidelines

Jarren assisted me with setting up a new cell phone. He was extremely helpful, couldn't ask for better service!

Is there a reason a person might not be able to wear a face mask?
The CDC states that a person who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the face mask without assistance should not wear a face mask or cloth face covering.[6]

Examples of a person with a disability who might not be able to wear a face mask
Individuals with asthma, chronic obstructive pulmonary disease (COPD), or other respiratory disabilities may not be able to wear a face mask because of difficulty in or impaired breathing. People with respiratory disabilities should consult their own medical professional for advice about using face masks. The CDC also states that anyone who has trouble breathing should not wear a face mask.[7]
[A woman fitting a face mask on a young child.]
People with post-traumatic stress disorder (PTSD), severe anxiety, or claustrophobia (an abnormal fear of being in enclosed or narrow places),[8] may feel afraid or terrified when wearing a face mask. These individuals may not be able to stay calm or function when wearing a face mask.
Some people with autism are sensitive to touch and texture. [9] Covering the nose and mouth with fabric can cause sensory overload, feelings of panic, and extreme anxiety.
A person who has cerebral palsy may have difficulty moving the small muscles in the hands, wrists, or fingers. Due to their limited mobility, they may not be able to tie the strings or put the elastic loops of a face mask over the ears. This means that the individual may not be able to put on or remove a face mask without assistance.