AT&T Store Upland Upland

Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 9:00 PM |
Tuesday | 10:00 AM - 9:00 PM |
Wednesday | 10:00 AM - 9:00 PM |
Thursday | 10:00 AM - 9:00 PM |
Friday | 10:00 AM - 9:00 PM |
Saturday | 10:00 AM - 8:00 PM |
Sunday | 10:00 AM - 7:00 PM |
320 S Mountain Ave
Upland, CA 91786
US
Located in the Home Depot shopping center near the StaplesSchedule an appointment
(909) 608-1621
4.1 out of 5.0




(42 Reviews)
Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Upland
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.Smartphone
NEW SAMSUNG GALAXY S21+ 5G
Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Upland?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See detailsSMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Upland Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions


Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Upland AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27

Meet our manager
Malika leads the team of friendly experts at the Upland AT&T store, has been with AT&T for 4+ years and is proud to serve the Upland community providing the best in wireless and entertainment solutions. Malika is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Meet our manager
Malika leads the team of friendly experts at the Upland AT&T store, has been with AT&T for 4+ years and is proud to serve the Upland community providing the best in wireless and entertainment solutions. Malika is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.1 out of 5.0




(42 Reviews)- December 12, 20205 out of 5Amazing service! Came in my phone wasn’t hooking up to wifi. Daniel knew immediately that I needed a SIM card. Very nice in explaining the issue and changed it for me. I was also able to purchase a few accessories. At times like these it’s nice to have people genuinely care. Thank you AT&T and Daniel!Response from AT&TDecember 14, 2020Hello Penelope, thanks for the review ! were glad to here that Daniel provided a good experience for you
- December 8, 20205 out of 5I went in today for a simple charger and received the best customer service. Dani answer all my questions and even looked into saving me money on my bill. Overall this is one of the best stores to got to. Thank you Dani!!Response from AT&TDecember 8, 2020Hi Genesis l. Thank you for reaching out. We sincerely appreciate you and all our customers!
- November 13, 20201 out of 5Avoid this store!!
After going back and forth with in-store sales rep Zohel, numerous consumer reps, a retail consumer rep since March, and lastly a retention specialist who prompted me, I’ve decided to finally write this review.
I bought two Apple watches online on a BOGO $300 credit deal in December. For some reason the second watch was not able to be delivered and was cancelled so my initial response was to go to return the first watch (under the 14 day return period). I went to this ATT store being the closest open (per covid). Zohel, the in-store rep who helped me, told me he would still be able to get me a second under the BOGO deal. Having trusted him, I kept my first watch and purchased the second in-store. He also sold me on getting a first net plan for this second watch. He also gave me his business card.
Come 2-3 billing cycles later, I don’t get the BOGO deal that I was promised and am STILL not receiving them. After numerous calls since then, a retail consumer rep I spoke to last month stated that the BOGO deal would not be initiated because the watch was not set up correctly by the sales rep. Again, Zohel, tells me he’ll take care of it but I’ve not heard back since then even after asking him for updates. Yesterday (11/10/20) I decided to call a consumer rep again who sent in a case to his manager regarding the issue and transferred me to a retention specialist who finally said that there was absolutely nothing that could be done on their end and to take it up with the store itself.
In summary, instead of being able to return my watch which was what I initially wanted to do, I’m stuck with an un-returnable watch that I now have to pay full price out of pocket? If I had known that I was going to have to pay full price for it, I would have just returned my first watch. What this seems like was Zohel was pushing a sale he had no knowledge about. As a long time ATT customer, this is inexcusable. - November 12, 20201 out of 5After going back and forth with in-store sales rep Zohel, numerous consumer reps, a retail consumer rep since March, and lastly a retention specialist who prompted me, I’ve decided to finally write this review.
I bought two Apple watches online on a BOGO $300 credit deal in December. For some reason the second watch was not able to be delivered and was cancelled so my initial response was to go to return the first watch (under the 14 day return period). I went to this ATT store being the closest open (per covid). Zohel, the in-store rep who helped me, told me he would still be able to get me a second under the BOGO deal. Having trusted him, I kept my first watch and purchased the second in-store. He also sold me on getting a first net plan for this second watch. He also gave me his business card.
Come 2-3 billing cycles later, I don’t get the BOGO deal that I was promised and am STILL not receiving them. After numerous calls since then, a retail consumer rep I spoke to last month stated that the BOGO deal would not be initiated because the watch was not set up correctly by Zohel. He also abruptly hung up on the consumer retail support rep because he wasn’t getting the answer he wanted. Again, Zohel, tells me he’ll take care of it but I’ve not heard back since then even after asking him for updates. Yesterday (11/10/20) I decided to call a consumer rep again who sent in a case to his manager regarding the issue and transferred me to a retention specialist who finally said that there was absolutely nothing that could be done on their end and to take it up with the store itself.
In summary, instead of being able to return my watch which was what I initially wanted to do, I’m stuck with a second un-returnable watch that I now have to pay full price for out of pocket? If I had known that I was going to have to pay full price for it, I would have just returned my first watch. What this seems like is that Zohel was pushing a sale he had no knowledge about. Not to mention his unwelcoming attitude when I spoke with him at this location in October. I believe the consumer rep who he abruptly hung up on sent a case to their manager about him as well. It’s funny though because as soon as I said I was looking to open a new line, his attitude changed and told me to call him so he can set it up for me. As a long time ATT customer, this is inexcusable. Avoid this store. - September 19, 20201 out of 5Este lugar es el peor en el area , te ofrecen plnes engańosos,terminaspagando mucho mas , que lo que te ofrecen, y cuando reclmas. Adie te ayuda , no vayan a este lugar x que los van a estafarResponse from AT&TSeptember 21, 2020Hola, Esteban e Esta no es la experiencia que queremos que tengas. Realmente te apreciamos y a todos nuestros clientes. Esperamos tener la oportunidad de ofrecerte una mejor experiencia en el futuro.
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