AT&T Store Southington Southington
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
405 Queen St
Southington, CT 06489
US
Next to Nardelli's.
(860) 628-0070(860) 628-0070
4.0 out of 5.0
(25 Reviews)To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
🠢 Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.
🠢 We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.
🠢 We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.
🠢 Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.
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AT&T PREPAID IPHONE SE (2020)
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About the Southington Store
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Southington location has got you covered!
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
Meet our manager
Brianna Grimaldi started her AT&T career in January 2014 as a consultant. She has worked in multiple locations for AT&T and has a passion for delivering the best customer experience. Brianna is dedicated to ensuring everyone leaves happy and ready to recommend her team for all of their wireless and entertainment needs.
Meet our manager
Brianna Grimaldi started her AT&T career in January 2014 as a consultant. She has worked in multiple locations for AT&T and has a passion for delivering the best customer experience. Brianna is dedicated to ensuring everyone leaves happy and ready to recommend her team for all of their wireless and entertainment needs.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.0 out of 5.0
(25 Reviews)- May 29, 20201 out of 5I was told I could no longer pay my
bill here. When I asked why I was told that they wanted to focus more on customer sales. SO, Why did they take out the payment kiosk??? I have always used the kiosk. This makes no sense at all!! You can't walk into their store & make a payment? Unacceptable!Response from AT&TMay 30, 2020Hello Karen Javier This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future. - May 23, 20201 out of 5Went to the store to return a defective phone. I was advised by customer service that they could take the phone and all notes were up to date. the associate tells me about a restocking fee and we cant take the phone back.Not once did the 4 sale associates ask for my name phone number or read a case note or my photo id..
This was my 3rd time going back to this store. While I'm standing in the hot sun for over a hour and a half customer service did nothing to help me. I had to call customer service myself as none of the associates took it upon themselves to help and call. They can't print labels. They Can't make labels. So what can the store do? I will never go back to this store. While I'm getting ready to go in the store.. i.e. putting on my mask etc.. all four associates are laughing, watching t.v, one even had his foot propped up on the glass counter but we are in a global pandemic and AT&T is here to help me right??? .. what a joke.Response from AT&TMay 26, 2020Hello L. Morgan We want all of our customers to be given exceptional service every visit. Thank you for bringing this to our attention. - March 7, 20201 out of 5Never go back, here is why I won’t go back. I went there to get a new phone. All three employees had customers. When the managers customer left he ask what we needed and I told him. He said I needed to wait for a specialist. I ask if he could help and he said he needed to be available if a specialist had a question. I waited and then ask again. I said I don’t need a new plan just a phone. He would not help me. One specialist had a question. She stopped taking care of her customer to ask him if she had to work the next day. He said no because it was Sunday. I got up and left and went to the AT&T store at the Meridan mall where David was very professional and took Carr of our needs.Response from AT&TMarch 12, 2020Hello Jim C This is not the experience we wanted you to have. We hope you will be back for a better experience.
- March 21, 20195 out of 5I had the most helpful assistant Deanna she was so polite and helped me out so much
- February 11, 20191 out of 5I went to the Southington store to let them know I was having troubles with my iPhone. Let them know when I would make a call sometimes it would not go through there would just be silence. Also when I was talking to somebody I would hear myself talking after I was done. And the phone has very very slow poor performance and drop calls. All they told me was they could do nothing that I had to go to the Alta store. Went to the Apple Store and Westfarms mall they were awesome.He checked my phone said there was a slight issue with it then asked what did the AT&T store do for you. I told them they did absolutely nothing and told me to come down and see you guys. Yes if they check the Sim card I said no they did absolutely nothing. So with that being said he gave me a new Sim card and said I should be all set but the store should have done some kind of test to see if there is something wrong with the Sim card or phone.
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