AT&T Store Southington Southington

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
405 Queen St
Southington, CT 06489
US
Next to Nardelli's.
(860) 628-0070(860) 628-0070
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
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We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!

Special offers and new phones for Southington

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • IPHONE XR

    SMARTPHONE

    Learn how to get the amazing iPhone XR 64GB for $5/mo. & a $150 reward card. Req's new line, elig. installment agmt & unlimited wireless plan.
  • GOOGLE PIXEL 4

    SMARTPHONE

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T Prepaid + iPhone Offer
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Southington Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Southington location has got you covered! We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
manager photo
Meet our manager
Brianna Grimaldi started her AT&T career in January 2014 as a consultant. She has worked in multiple locations for AT&T and has a passion for delivering the best customer experience. Brianna is dedicated to ensuring everyone leaves happy and ready to recommend her team for all of their wireless and entertainment needs.
manager photo
Meet our manager
Brianna Grimaldi started her AT&T career in January 2014 as a consultant. She has worked in multiple locations for AT&T and has a passion for delivering the best customer experience. Brianna is dedicated to ensuring everyone leaves happy and ready to recommend her team for all of their wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I was told I could no longer pay my
    bill here. When I asked why I was told that they wanted to focus more on customer sales. SO, Why did they take out the payment kiosk??? I have always used the kiosk. This makes no sense at all!! You can't walk into their store & make a payment? Unacceptable!
    Response from AT&T
    Hello Karen Javier This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Went to the store to return a defective phone. I was advised by customer service that they could take the phone and all notes were up to date. the associate tells me about a restocking fee and we cant take the phone back.Not once did the 4 sale associates ask for my name phone number or read a case note or my photo id..
    This was my 3rd time going back to this store. While I'm standing in the hot sun for over a hour and a half customer service did nothing to help me. I had to call customer service myself as none of the associates took it upon themselves to help and call. They can't print labels. They Can't make labels. So what can the store do? I will never go back to this store. While I'm getting ready to go in the store.. i.e. putting on my mask etc.. all four associates are laughing, watching t.v, one even had his foot propped up on the glass counter but we are in a global pandemic and AT&T is here to help me right??? .. what a joke.
    Response from AT&T
    Hello L. Morgan We want all of our customers to be given exceptional service every visit. Thank you for bringing this to our attention.
  • 1 out of 5full starempty starempty starempty starempty star
    Never go back, here is why I won’t go back. I went there to get a new phone. All three employees had customers. When the managers customer left he ask what we needed and I told him. He said I needed to wait for a specialist. I ask if he could help and he said he needed to be available if a specialist had a question. I waited and then ask again. I said I don’t need a new plan just a phone. He would not help me. One specialist had a question. She stopped taking care of her customer to ask him if she had to work the next day. He said no because it was Sunday. I got up and left and went to the AT&T store at the Meridan mall where David was very professional and took Carr of our needs.
    Response from AT&T
    Hello Jim C This is not the experience we wanted you to have. We hope you will be back for a better experience.
  • 5 out of 5full starfull starfull starfull starfull star
    I had the most helpful assistant Deanna she was so polite and helped me out so much
  • 1 out of 5full starempty starempty starempty starempty star
    I went to the Southington store to let them know I was having troubles with my iPhone. Let them know when I would make a call sometimes it would not go through there would just be silence. Also when I was talking to somebody I would hear myself talking after I was done. And the phone has very very slow poor performance and drop calls. All they told me was they could do nothing that I had to go to the Alta store. Went to the Apple Store and Westfarms mall they were awesome.He checked my phone said there was a slight issue with it then asked what did the AT&T store do for you. I told them they did absolutely nothing and told me to come down and see you guys. Yes if they check the Sim card I said no they did absolutely nothing. So with that being said he gave me a new Sim card and said I should be all set but the store should have done some kind of test to see if there is something wrong with the Sim card or phone.

More locations in the Southington area

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