AT&T Store Southington Southington

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
405 Queen St
Southington, CT 06489
US
Next to Nardelli's.Schedule an appointment
SHOP NOW
3.9 out of 5.0full starfull starfull starfull starempty star
(27 Reviews)
Map of 405 Queen St in Southington
Get directions to AT&T Store at 405 Queen St Southington, CT

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Southington

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • Smartphone
    Samsung Galaxy S21+ 5G

    Smartphone

    Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Southington

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Southington?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Southington Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Southington AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
manager photo
Meet our manager
Nicholas leads the team of friendly experts at the Southington AT&T store and has been with AT&T for 5+ years and is proud to serve the Southington community providing the best in wireless and entertainment solutions. Nicholas is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Nicholas leads the team of friendly experts at the Southington AT&T store and has been with AT&T for 5+ years and is proud to serve the Southington community providing the best in wireless and entertainment solutions. Nicholas is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    I was in your Southington store this morning with my 93-year-old mother-in-law. We had the pleasure of dealing with Fantazia. Fantazia demonstrated excellent customer service. She went above and beyond to rectify my mother in laws problem. I would highly recommend if you go to the AT&T store on Queen Street in Southington Connecticut, you Will not be disappointed if you deal with Fantazia!
    Response from AT&T
    Thanks for the feedback!
  • 1 out of 5full starempty starempty starempty starempty star
    I was told by the representative that I needed an extra line for my new service with 5G and it would save me money on my bill. Since my new phone could carry the extra sim, I agreed. After having some issues, I called in to ask about the extra line and was told that this was a commission scam from the local representative. The fact that the loyalty department said that to me was astounding. I will NEVER go back to this store and considering leaving the network.
    Response from AT&T
    Hello Jay W. Thank you for reaching out. Please contact the store at 860-628-0070 and ask for Nicholas Colon so we can a resolution for you.
  • 1 out of 5full starempty starempty starempty starempty star
    I was told I could no longer pay my
    bill here. When I asked why I was told that they wanted to focus more on customer sales. SO, Why did they take out the payment kiosk??? I have always used the kiosk. This makes no sense at all!! You can't walk into their store & make a payment? Unacceptable!
    Response from AT&T
    Hello Karen Javier This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Went to the store to return a defective phone. I was advised by customer service that they could take the phone and all notes were up to date. the associate tells me about a restocking fee and we cant take the phone back.Not once did the 4 sale associates ask for my name phone number or read a case note or my photo id..
    This was my 3rd time going back to this store. While I'm standing in the hot sun for over a hour and a half customer service did nothing to help me. I had to call customer service myself as none of the associates took it upon themselves to help and call. They can't print labels. They Can't make labels. So what can the store do? I will never go back to this store. While I'm getting ready to go in the store.. i.e. putting on my mask etc.. all four associates are laughing, watching t.v, one even had his foot propped up on the glass counter but we are in a global pandemic and AT&T is here to help me right??? .. what a joke.
    Response from AT&T
    Hello L. Morgan We want all of our customers to be given exceptional service every visit. Thank you for bringing this to our attention.
  • 1 out of 5full starempty starempty starempty starempty star
    Never go back, here is why I won’t go back. I went there to get a new phone. All three employees had customers. When the managers customer left he ask what we needed and I told him. He said I needed to wait for a specialist. I ask if he could help and he said he needed to be available if a specialist had a question. I waited and then ask again. I said I don’t need a new plan just a phone. He would not help me. One specialist had a question. She stopped taking care of her customer to ask him if she had to work the next day. He said no because it was Sunday. I got up and left and went to the AT&T store at the Meridan mall where David was very professional and took Carr of our needs.
    Response from AT&T
    Hello Jim C This is not the experience we wanted you to have. We hope you will be back for a better experience.

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