AT&T Store Waterford Crystal Mall

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Map of 850 Hartford Tpke in Waterford
Get directions to AT&T Store at 850 Hartford Tpke Waterford, CT
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Day of the WeekHours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
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850 Hartford Tpke
Suite P210
Waterford, CT 06385
US
Our store is located on the 2nd floor of the Crystal Mall. Please use the Buffalo Wild Wings entrance next to Starbucks, and make a right upon entering the mall. We are on the right hand side, next to LensCrafters.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

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Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
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Having issues? Get help fixing common issues or learn how to contact us.
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Union members can get $150 in bill credits
When you switch and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).*

Special offers and new phones for Waterford

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

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  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Waterford

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Waterford?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Waterford Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Crystal Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Crystal Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Between Buffalo Wild Wings and Starbucks
Meet our manager
Michael leads the team of friendly experts at the Crystal Mall AT&T store and has been with AT&T for 6+ years and is proud to serve the Waterford community providing the best in wireless and entertainment solutions. Michael is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Excellent customer service the young man answered all of my questions then kindly rexplained every thing to my wife.
    Response from AT&T
    Hi! Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!
  • full starfull starfull starfull starfull star5
    Great customer service
    Response from AT&T
    Hello Becca. Great to see you had great experience with us. Thank you!
  • full starfull starfull starfull starfull star5
    Great customer service!! Luis was so helpful to a non-tech person. 5 star service!
    Response from AT&T
    Hello Karen. We are glad Luis was able to provide you with great customer service. Please recommend him and our store location to your friends and family. We hope to see you again, thank you!
  • full starfull starfull starfull starfull star5
    Customer service is beyond exceptional
    Response from AT&T
    Hello Peggy Vega. Exceptional customer service is what we strive for. Thank you for your business!
  • full starfull starfull starfull starfull star5
    Great customer service by Matt and Rich It took 6 trips to the store to convert a business number to my personal account but it finally was completed yesterday. It was a complete frustrating process and because of it we are looking for a new provider. Matt tried his best to help us and was patient and supportive with each of our visits. Finally yesterday after 2 hours of waiting the phone number was transferred to our personal account. On top of that I am having trouble with losing calls while in my house which is another reason I am changing the provider.
    Response from AT&T
    Hello Chris G. We do our best to find solutions to our customers problems in a timely manner. We appreciate your patience!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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