AT&T Store Acworth Cobb Pkwy Nw

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
3245 Cobb Parkway NW
Suite 113
Acworth, GA 30101
US
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3.6 out of 5.0full starfull starfull starhalf starempty star
(38 Reviews)
Map of 3245 Cobb Parkway NW in Acworth

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in Acworth. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Acworth

  • iPhone 12 Pro

    SMARTPHONE

    Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in Acworth

    Prepaid Phone Plans

    Learn how to save $15/mo. on a new unlimited line with AutoPay signup. Time for a prepaid phone plan in Acworth?
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Other fees, charges, and restrictions apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Acworth Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Acworth AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
manager photo
Meet our manager
Jenee leads the team of friendly experts at the Acworth AT&T store and has been with AT&T for 7+ years and is proud to serve the Acworth community providing the best in wireless and entertainment solutions. Jenee is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Jenee leads the team of friendly experts at the Acworth AT&T store and has been with AT&T for 7+ years and is proud to serve the Acworth community providing the best in wireless and entertainment solutions. Jenee is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Bill provided absolutely AMAZING customer service completely over the phone on October 28th. My phone died on October 20th and I had to order a new phone October 22nd. I have spoken with at least 5 store reps, called and spent 5 hours over the phone with Customer Care, ECOM, and Fast and Free Delivery, and unfortunately none of them were able to solve my problem. I spoke with Bill and Bill not only took the time to listen, go out of his way and search, and understand my problem, but Bill solved a problem that was a week old in 20 MINUTES. Bill is by far the most amazing sales rep I have ever had the pleasure of being served by and I recommend Bill and this store to any and everyone. Bill will not let you down and if he cannot help, he will give you the next step to get the problem solved. Thanks so much Bill, in the middle of a pandemic, your service will never be forgotten and has made a lasting impression and impact on this company!
  • 5 out of 5full starfull starfull starfull starfull star
    Jeremiah and Bill were amazing today. I came in looking to get my account upgraded to Fiber after trying it over the phone failed. Thry went out of their way literally to help. I showed rather the equipment I had told them the issues and Jeremiah asked me where I lived and he said let’s go. He came to my house and made some adjustment s and I was up and running. As a Sales person myself I understand the importance of Customer Service and they both went above and beyond my expectation. I couldn’t thank them enough. You have two great employees.
    Response from AT&T
    Hello Mike D. Your experience in our store matters to us. Thank you for being a valued customer.
  • 1 out of 5full starempty starempty starempty starempty star
    I would like to thank this branch for convincing me to switch our families phones to verizon or anywhere else when our contracts are up in 4 months. My husband has a medical condition. He CANNOT wear a mask. They were rude and condescending. No way to actually view phones or any real customer service. The person "helping" us insisted we get "helped" outside, which makes his condition worse due to heat. We wound up leaving. The ADA would have a field day with this store. Just extremely disappointed and we will not be back.
    Response from AT&T
    Hello Renee E This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the great experience you deserve.
  • 1 out of 5full starempty starempty starempty starempty star
    Terrible lying and unethical business practices
    Do not buy a phone from BIUNCA D
    She sold me an iPhonexs and I asked for iPhone 11pro xs max. If you don’t know what an iPhone 11 is then you clearly don’t need a job at att.. I am having to go through customs loyalty to get the right phone.
    Response from AT&T
    Hello KandiceB We want all of our customers to be given exceptional service every visit. We hope to serve you better in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Terrible lying and unethical business practices

    I came here to switch to AT&T from sprint.
    I was paying a total of $62.47 per month at Sprint.
    Here’s a list of all the shady things that happened:
    1. I was told I was going to get a $350 port in credit for switching from sprint (now I fall in and they have no record of this supposed credit)
    2. Bianca set my account up, she told me it would be $80 a month for unlimited plus tax - probably around $90 but I’d get a $35 credit. (Now my bill is here and it’s $160 for 1 like)
    3. I was told that since I’m a veteran I’d be eligible for 25% off. That discount is not on my account.
    4. They didn’t have my phone in stock, so they shipped it to me (no problem)...
    when I came into the store 3 days later to activate it a new set of shady things happened. I never got to sign anything, they said I was t allowed to read anything or sign anything because of covid 19 that they had to sign my name for me.
    I was never told about a line charge.
    5. Bianca wasn’t there so Marlena helped me activate.
    During this process she told me that because I’m a new client and my business credit is soo good, I’d be entitled to a new iPad for $5 a month. I agreed to the $5 a month. Then AFTER she signed the new contract for me again (telling me I’m not allowed to read or touch or sign her iPad) she tells me that it’s also $20 a month for the line charge PLUS $15 a month for insurance which brings that tablet to $45 a month plus taxes. I did not agree to this so I gave it immediately back to the rep and told them to take it off my account.
    6. I called in and filed a complaint Witt AT&T corporate and I’m awaiting their resolution.
    7. I’ve also contacted my attorney to find out if it is legal for them not to let me read a contract and to sign for me. This has been the single most unethical business transaction I’ve ever been a part of.

    To make matters worse - I’m not a financially challenged person who just accepts being taken advantage of. I can pay the account in full for 50 years if I wanted to. They must seriously take advantage of people who have little to no contract law experience or professional sales experience. I feel terrible for people who have to deal with this store without the intelligence to understand that they are being cheated.
    Response from AT&T
    Hi! Hello Steven, E This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.

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    phone
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    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    6.00 mi to your search
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