AT&T Store Carrollton Carrollton

Absolute worst customer service out of all the carrier stores. Only has 3 staff members even though there is always a line and a long wait. Over at Verizon across the street they have twice the staff AND a kiosk just for people who want to pay their bill. I am SO glad we’re going with Verizon.

Great service!!! Dalton and Devante were super helpful!! I was in and out with a brand new phone!!!

I parked my truck and trailer in parking in a COMPLETELY EMPTY store. i am am a AT&T customer already. Denied me service because I was told to move my truck FIRST! Ought to sued for discrimination. These male jerks would rather tell a lady to move her vehicle in a COMPLETELY empty store (so empty parking lot) for kicks than to provide service. I left Employee was laughing, smiling and waving goodbye with his right hand stretched high above his head. in their giant picture window, At no time did another customer arrive or did I ever block the drive. Cameras outside and inside store. I called back to get his name and was told by Dustin he wasn't going to give me his name. When I said It would have taken you 90 seconds to have fixed my problem he said "it would has taken you 90 seconds to move." Had every chance to give good service but would rather carry on with where you park!?!?? These guys are awful in every way AT&T has become such a bully of a company.
DO NOT DO BUSINESS HERE!

Excellent customer service. All the employees are super helpful. Thanks for making my phone purchase quick and easy.

Angella A served me yesterday and this was absolutely the best experience I ever had at the Carrollton AT&T. She was EXTREMELY HELPFUL, KNOWLEDGABLE AND PERSONABLE. I have had through the years many terrible experiences with other store employees but you now have a first rate employee— GIVE THIS WOMAN A RAISE!