AT&T Store Cumming Cumming
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 8:00 PM |
| Tuesday | 9:00 AM - 8:00 PM |
| Wednesday | 9:00 AM - 8:00 PM |
| Thursday | 9:00 AM - 8:00 PM |
| Friday | 9:00 AM - 8:00 PM |
| Saturday | 9:00 AM - 8:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
(678) 513-1300
3.7 out of 5.0
(67 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in Cumming. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Special offers and new phones for Cumming
SMARTPHONE
IPHONE 12 PRO
Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
SMARTPHONE
SAMSUNG GALAXY S20 FE 5G
Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
SMARTPHONE DEALS
SHOP IPHONE DEALS & OFFERS
AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
Prepaid Phone Plans
Unlimited Plus for $50/mo.
Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Cumming?50.00/mo.Plus taxes and fees with AutoPayAfter 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Cumming Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Cumming AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Meet our manager
John leads the team of friendly experts at the Cumming AT&T store and has been with AT&T for 8+ years and is proud to serve the Cumming community providing the best in wireless and entertainment solutions. John is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
John leads the team of friendly experts at the Cumming AT&T store and has been with AT&T for 8+ years and is proud to serve the Cumming community providing the best in wireless and entertainment solutions. John is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.7 out of 5.0
(67 Reviews)- August 12, 20201 out of 5my family and i visited the att store in cumming off of exit 14 with the idea of getting in and out as we set up an appointment. ive worked in customer service industry for over 20 years and my experience with the management here was not pleasant. JOHN IS HORRIBLE the mgr john asked us the same questions that the clerk we were working with already asked us.. he was very rude and pushy making it seem like we were getting a good deal the clerk that helped us was very nice.. i believe his name was michael, he said he just started but was very knowledgable and took his time with us. great customer service!Response from AT&TAugust 14, 2020Hello Karen Smith, serving our customers with the best service possible is something we strive for every day. We're sorry to hear you had a horrible experience with John, we will make sure to look into this and make sure no one else experience this. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
- July 5, 20201 out of 5Outstanding experience. Expect better customer service from the DMV. I came in to this store to have a SIM card activated. The employee I dealt with did not understand my question and got offended. He told me that he would not offer me service today and to come back another day and went back inside. I can into the store to ask for the manager, and another employee (Cole) lied to me and told me he was the manger. He threatened to call the police if I did not leave. I need to hear from the store manger, John at his earliest convenience. Or I will be contacting the district manager this week. Absolutely ridiculous way to treat a customer.Response from AT&TJuly 10, 2020Hello Zach K, We appreciate every one of our customers and are sorry you were not taken care of properly. John Kim the store manager will be reaching out ASAP. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
- March 8, 20201 out of 5I am appalled by the service in this store. I have made 3 visits to the store without a resolution from John, (Patrick) the manager. I would like a regional manager to email or call me so maybe he/she could resolve an issue.Response from AT&TMarch 9, 2020Hello Heena K, we're sorry to hear about your experience! We want to help everyone in a timely manner and apologize that this was not the case. John Kim our store manager is looking into everything and will be calling you today with a resolution. We're sorry for Patrick not resolving the issue in a timely manner.
- February 21, 20205 out of 5Wow, this store went above and beyond to take care of me and my family. I can’t say enough about it. I’ve had so many bad experiences with cell phone companies, I’ve tried them all. And this store is simply the best at Taking care of people. Really seems like they care, which is rare now of days.Response from AT&TFebruary 24, 2020Hello Shawn C, thank you for taking the time out of your day to give us feedback on your experience with AT&T and our store. Our number one goal is to provide you with an exceptional customer experience, we hope to continue to meet your expectation.
- February 21, 20205 out of 5Amazing Customer service!!! I started at the Dawsonville store because it was closest to our home and what a disappointing experience! I was told by a friend to go into Cumming store and talk to their manager John. He was SO helpful! He got my issue resolved within the hour, where Dawsonville store told me there was nothing they could do to honor what we were “sold” by them. It’s all fixed and I highly, HIGHLY recommend driving to the Cumming store! It was so worth it and very relieving to see a business ran the way it should be! They were helpful, respectful, caring, and did not make you feel like a bother when needing help!! Thank you Cumming ATT!!Response from AT&TFebruary 21, 2020Hello Jackie, G, we're glad to hear your issue has been resolved and that John Kim and team were able to assist in getting you taken care of! Our number one goal is to provide you with an exceptional customer experience.
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