AT&T Store Valdosta Valdosta

While I was in the store at 1833 Norman Drive, Valdosta Georgia an elderly man Wearing a veteran hat with a cane entered the store and asked to use the restroom. The Veteran was told he could not use the restroom because there wasn't a working restroom in the building. I could see the signs for a restroom from wear I was standing. When I asked the lady selling us a $1000 dollar phone why they wouldn't let the veteran use the restroom, I was told that, then they would have to clean it. She related a story of someone coming in and making a mess so bad that they had to call a cleaning company to come clean it up. Combined with the fact that the lady helping us wasn't very informative or friendly and seemed to just want to make the sale and move on, I think you could get treated better and still receive what you need at another store. Definitely do not go there if you think sometime while shopping for a very very expensive electronic device you think nature might call!

Mike was my representative and he treated me so well, he was fast and polite. He applied my screen guard and got me exactly what I needed!!

Went to buy a new phone for my 13 year old daughter. Was told only one of us could go in the store. They wanted me to leave my child out on the side walk by herself while I went into the store. I understand social distancing, but my child and I have the same germs. And putting her at risk by asking her to be outside by herself while I go in the store is not keeping her safe from predators. Risk management goes beyond COVID-19!

Went in and there were 3 associates working. There was only myself and what appeared to be an officer, which was already being helped. The two associates, Mari, were just talking when I asked help to go paperless. Pardon me for interrupting a conversation, Mari gave nothing but attitude. Not even a thank you or a smile.

We visited this store on !2/26/19 to upgrade and trade in a phone an was very disappointed at the treatment we received while in the store. After close inspection we were told what repair needed to be done to make the phone in trade in condition. After returning to the AT&T store after repairs were made we were lied to repeatedly by store employees. It was apparent that we were involved in an in-store scam.They were hiding the original employee that told us what repair needed to be done to get the phone in trade in condition. After spending $100 and 3 hours waiting for repairs to be completed then another employee of AT&T would not honor what was told to us by the orginal employee that was hiding in the back. At best I think I should be reimburse for the $100 and receive an apology for the treatment we received. In closing I would listen to nothing that your being told in this store. You better get it in writing.