AT&T Store Oswego Oswego

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
2808 US Hwy 34
Oswego, IL 60543
US
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4.1 out of 5.0full starfull starfull starfull starempty star
(45 Reviews)
Map of 2808 US Hwy 34 in Oswego

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in Oswego. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
Apple iPhone 12 Pro
Buy the new iPhone 12 Pro from AT&T. Learn how new and existing customers get $800 off the new iPhone 12 Pro with trade-in.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Oswego

  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. Plus save even more with eligible trade-in.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in Oswego

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Oswego?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Oswego Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Oswego AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
manager photo
Meet our manager
William leads the team of friendly experts at the Oswego AT&T store and has been with AT&T for 11+ years and is proud to serve the Oswego community providing the best in wireless and entertainment solutions. William is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
William leads the team of friendly experts at the Oswego AT&T store and has been with AT&T for 11+ years and is proud to serve the Oswego community providing the best in wireless and entertainment solutions. William is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    I wanted to let you know of the great customer service provided by consultant Jesse Salvador on 8/5/2020. I finally upgraded from my 10 year old phone to an IPhone 11. I had gone to another att store very close to me to bet assistance with setting up my new phone. I was having problems getting my phone to deliver texts and allowing me to attach photos to texts and receive photos on texts sent to me. I went back to the original store for assistance and they said it was not the phone. Shortly after explaining my issues to Jesse he found the problem and corrected the setup error and patiently answered all my questions. Even though this store is further from my house, I will continue to reach out to the Oswego store for questions and issues! Thank you, Jesse!
    Response from AT&T
    Hi Jo
    Serving our customers with the best service possible is something we strive for every day.
    Thank you
    William
  • 5 out of 5full starfull starfull starfull starfull star
    I had some moister get into my phone and I went to the AT&T store, and I had Rual Cazares help me. He was 100% professional, fixed my phone in a matter of minutes, and got me on my way. He did an outstanding job!!!! This store has outstanding employees, awesome gets the job done!!!
    Response from AT&T
    Hello Jon,

    Serving our customers with the best service possible is something we strive for every day.

    Thank you,
    William
  • 4 out of 5full starfull starfull starfull starempty star
    Rual was patient with my struggle of new tech purchase. 5S to 11 to give you an idea.
  • 1 out of 5full starempty starempty starempty starempty star
    I had high hopes for this store, I always seem to have issues with salespeople telling me one thing, then getting the bill and getting shocked. I had this issue at another store and a phone rep suggested I visit a "corporate" ATT because they are easier to work with/understand customer service. So I drove past two ATTs on my way to this store because I needed to be treated right.


    So specifically, I went in this store because I needed a new business line and a new phone. I wanted to get the best deal so I went in with a list of questions. One of the questions was what can I do to mitigate the cost of a new phone, at first the rep I spoke to Leo was very helpful and gave me advice. I spent about two hours in the store setting up the business line and inquiring about the new phone. I told him where my husband and I worked to see who got the best discount. We had compared with a rep before but since I was getting the new phone and had recently upgraded my plan I wanted to check again. Leo told me that my employer waived activation fees so when I bought the new phone that we would switch the discount so I wasn't charged for that. Simple right (I'll come back to that phrase)?? Well he tells me after I schedule the appointment to come get the phone (phone hadn't been released yet) that he probably won't be there that day, and that he will forward my appointment/requests to another salesperson. I said Leo I been here two hours to make sure this is done right, he said don't worry I will tell the rep what's going on so that he's ready when you come.

    Finally, I arrive on the day of the appointment. The rep that helped me was honestly very nice! I wish I had worked with him from the beginning because I don't think I would gone through all that. Honestly who knows though.

    Problem: I was billed for the activation fee because I honestly don't think the rep knew to switch the corporate discount. No big deal to me, things happen right? I know I work here so it should be easy? NO!! I called customer service and instead of them waiving it out of common sense, they send me back to the store. Annoyingly, I go back because I know it's gonna be resolved because it's SO petty at just $30.

    I go to the store and Leo is there. I ask for him and explain what happened. I honestly think this guy wastes my time just bsin on his iPad. I didn't really see him looking at anything of substance and it just felt like he was wasting my time instead of pressing a $30 button. Finally, when I say I'm leaving he says send me your check stub that says you work there. I'm uncomfortable but I'm like whatever. He gives me his number and says "text me" I send this man a screenshot of something very personal my paycheck!!! I send it because I want this rectified. He responds well after the store is closed at about 8:30pm! This was a clear indication to me that he hadn’t really tried and says it’s simple you don’t qualify! Appalled, I say have your manager call me. He says fine his name is Will Diaz I’ll fill him in.

    Fast forward over 72 hours later and after me calling the store and asking for Will no call back!! Between my business line and my personal services I spend $600 a month with ATT, I also bought an $1100 phone. This is it for me, I’m taking all my business elsewhere. It makes no sense that two people can’t waive a petty $30 and return a customer call. I’m a businesswoman I have better things to do with my time and I don’t appreciate it. ATT credit this incident for losing my business. Very petty and disrespectful and I’ll let all 55,000 of my coworkers know.
  • 1 out of 5full starempty starempty starempty starempty star
    Young lady gave poor customer survie. She has not been trained appropriately to work with customers. I have been a customer for over 10 years and this has been the worst experience ever. I wonder if there is different management. I cannot blame the sale representative because she looked young.

More locations in the Oswego area

  • AT&T Store Montgomery Montgomery

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 12:00 PM - 6:00 PM
    2003 Orchard Rd
    Montgomery, IL 60538
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    3.47 mi to your search
    Map of 2003 Orchard Rd in Montgomery
  • AT&T Store Naperville Naperville Crossings

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PMClosed Today
    2936 Showplace Dr
    Naperville, IL 60564
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    5.70 mi to your search
    Map of 2936 Showplace Dr in Naperville
  • AT&T Store Aurora Orchard Road

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 12:00 PM - 6:00 PM
    1330 Orchard Rd
    Aurora, IL 60506
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    6.62 mi to your search
    Map of 1330 Orchard Rd in Aurora

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