AT&T Store Oswego Oswego

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Map of 2808 US Hwy 34 in Oswego
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
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You can schedule an appointment at this store and visit on your schedule.

2808 US Hwy 34
Oswego, IL 60543
US
We are located on the northeast corner of Douglas and Route 34, next to Portillo's.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Get the best seats in the house
We’re putting fans courtside during the NBA Conference Finals with an immersive concert series featuring 2 Chainz, Big Sean, CHIKA and Cordae.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.
GET A BETTER, FASTER INTERNET EXPERIENCE
Check your eligibility. AT&T Fiber may now be available at your Oswego address!
Comparison between AT&T Fiber and AT&T Internet speeds 75Mbps and below.
America’s Best Deserve Our Best
Get our best price on unlimited plans less than $27/mo. per line

Special offers and new phones for Oswego

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Oswego

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Oswego?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Oswego Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Oswego AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

At the Oswego AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Robert leads the team of friendly experts at the Oswego AT&T store and has been with AT&T for 10+ years with management experience working at our Michigan Ave Flagship location during his career. Robert is proud to serve the Oswego community providing the best in wireless and entertainment solutions. Robert is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I came back to get another phone and again the best customer service from Jesse ! Jesse has excellent customer service and actually knows what he’s talking about he writes down everything and goes through it with you so there are no surprises on your bill. Jesse is the greatest ! 1/31/2021
    Response from AT&T
    Hi Lisa. We work hard to staff our stores with knowledgeable and friendly associates. Hope to see you again!
  • full starfull starfull starfull starfull star5
    I wanted to let you know of the great customer service provided by consultant Jesse Salvador on 8/5/2020. I finally upgraded from my 10 year old phone to an IPhone 11. I had gone to another att store very close to me to bet assistance with setting up my new phone. I was having problems getting my phone to deliver texts and allowing me to attach photos to texts and receive photos on texts sent to me. I went back to the original store for assistance and they said it was not the phone. Shortly after explaining my issues to Jesse he found the problem and corrected the setup error and patiently answered all my questions. Even though this store is further from my house, I will continue to reach out to the Oswego store for questions and issues! Thank you, Jesse!
    Response from AT&T
    Hi Jo
    Serving our customers with the best service possible is something we strive for every day.
    Thank you
    William
  • full starfull starfull starfull starfull star5
    I had some moister get into my phone and I went to the AT&T store, and I had Rual Cazares help me. He was 100% professional, fixed my phone in a matter of minutes, and got me on my way. He did an outstanding job!!!! This store has outstanding employees, awesome gets the job done!!!
    Response from AT&T
    Hello Jon,

    Serving our customers with the best service possible is something we strive for every day.

    Thank you,
    William
  • full starfull starfull starfull starempty star4
    Rual was patient with my struggle of new tech purchase. 5S to 11 to give you an idea.
  • full starempty starempty starempty starempty star1
    I had high hopes for this store, I always seem to have issues with salespeople telling me one thing, then getting the bill and getting shocked. I had this issue at another store and a phone rep suggested I visit a "corporate" ATT because they are easier to work with/understand customer service. So I drove past two ATTs on my way to this store because I needed to be treated right.


    So specifically, I went in this store because I needed a new business line and a new phone. I wanted to get the best deal so I went in with a list of questions. One of the questions was what can I do to mitigate the cost of a new phone, at first the rep I spoke to Leo was very helpful and gave me advice. I spent about two hours in the store setting up the business line and inquiring about the new phone. I told him where my husband and I worked to see who got the best discount. We had compared with a rep before but since I was getting the new phone and had recently upgraded my plan I wanted to check again. Leo told me that my employer waived activation fees so when I bought the new phone that we would switch the discount so I wasn't charged for that. Simple right (I'll come back to that phrase)?? Well he tells me after I schedule the appointment to come get the phone (phone hadn't been released yet) that he probably won't be there that day, and that he will forward my appointment/requests to another salesperson. I said Leo I been here two hours to make sure this is done right, he said don't worry I will tell the rep what's going on so that he's ready when you come.

    Finally, I arrive on the day of the appointment. The rep that helped me was honestly very nice! I wish I had worked with him from the beginning because I don't think I would gone through all that. Honestly who knows though.

    Problem: I was billed for the activation fee because I honestly don't think the rep knew to switch the corporate discount. No big deal to me, things happen right? I know I work here so it should be easy? NO!! I called customer service and instead of them waiving it out of common sense, they send me back to the store. Annoyingly, I go back because I know it's gonna be resolved because it's SO petty at just $30.

    I go to the store and Leo is there. I ask for him and explain what happened. I honestly think this guy wastes my time just bsin on his iPad. I didn't really see him looking at anything of substance and it just felt like he was wasting my time instead of pressing a $30 button. Finally, when I say I'm leaving he says send me your check stub that says you work there. I'm uncomfortable but I'm like whatever. He gives me his number and says "text me" I send this man a screenshot of something very personal my paycheck!!! I send it because I want this rectified. He responds well after the store is closed at about 8:30pm! This was a clear indication to me that he hadn’t really tried and says it’s simple you don’t qualify! Appalled, I say have your manager call me. He says fine his name is Will Diaz I’ll fill him in.

    Fast forward over 72 hours later and after me calling the store and asking for Will no call back!! Between my business line and my personal services I spend $600 a month with ATT, I also bought an $1100 phone. This is it for me, I’m taking all my business elsewhere. It makes no sense that two people can’t waive a petty $30 and return a customer call. I’m a businesswoman I have better things to do with my time and I don’t appreciate it. ATT credit this incident for losing my business. Very petty and disrespectful and I’ll let all 55,000 of my coworkers know.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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