AT&T Store West Monroe West Monroe

In-store shopping
Curbside pickup
In-store pickup
Map of 208 Thomas Road in West Monroe
Get directions to AT&T Store at 208 Thomas Road West Monroe, LA
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

208 Thomas Road
West Monroe, LA 71291
US
We are located next to Raising Cane's, across from Chick-fil-A.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for West Monroe

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in West Monroe

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in West Monroe?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the West Monroe Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the West Monroe AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the West Monroe AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Hurry in so you’ll luck out and be front row! If that doesn’t happen, and our front lot is full, we have additional parking behind and on the side of the store that can be accessed from either side of the building.
manager photo
Meet our manager
Ricky leads the team of friendly experts at the West Monroe AT&T store and has been with AT&T for 6 years and is proud to serve the West Monroe community providing the best in wireless and entertainment solutions. Ricky is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Went in to upgrade my phone. They claimed they did not have it in stock and I mentioned that online it said they had four left for the one I was wanting. They then proceeded to tell me I should have just ordered it online and picked it up that way. Then when they were setting up my phone the employee asked if I wanted to have my stuff transferred to the new phone. Apparently they no longer have the machine that does an easy transfer and they were trying to do it by iCloud which I do not back up on because I am not familiar with it and don’t know how to use it. They said there was nothing else they could do then and sent me on my way. Didn’t even try to explain to me tell how to do the iCloud. I paid in full to get a new phone and all I got was attitude and the employee not caring about the customer and the store had just opened too. Worst customer service ever!!!!! I would give zero stars, but I was made to put at least one.
    Response from AT&T
    Hello Tiffany T. Your experience in our store matters to us. Please come back to the store and ask to see a manager.
  • full starempty starempty starempty starempty star1
    Very rude, slow service,no help, and the service sucked
    Response from AT&T
    Hi Randy. We work hard to staff our stores with knowledgeable and friendly associates. This is not the experience we wanted you to have. Thank you for bringing this to our attention. Please free to come into the store and speak with a manager to help us correct this.
  • full starempty starempty starempty starempty star1
    Called store, representative was very rude. Would not take the time to talk. Said bring old phone in and hung up. Not good for business. This needs addressing.
    Response from AT&T
    Hello Kennon N Thank you for reaching out. Our number one goal is to provide you with an exceptional customer experience. Please come back to the store and ask to see a manager.
  • full starempty starempty starempty starempty star1
    I have been in the store 6 times this year on a deal I purchased last October 2018, a Bogo deal. I'm still too this day being charged for the Bogo phone. I have been in 6 times they write a report send to manager to handle and Nothing ever gets done or fixed. I called the 1800 number they refunded the money I have paid on the phone so far... Which was nice ,but too still be billed for a phone I'm not supposed to be paying for. They have told me all 6 times once the manager submits the email it will be corrected. Well the manager isn't correcting anything ... Well let's just say I'm not happy! Someone in the store is not doing their job nor correcting the Issue!
  • full starempty starempty starempty starempty star1
    I went to the AT&T store to file a claim and get a new phone. My phone screen is broken. When I entered that said we'll be happy to help you with an upgrade. When I told them I did not want to renew my phone, they pointed to the computer and said you have to do the insurance claim and left. Where's the service? Definitely not here!!!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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