AT&T Store Frederick Frederick Rte 40
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 8:00 PM |
Tuesday | 10:00 AM - 8:00 PM |
Wednesday | 10:00 AM - 8:00 PM |
Thursday | 10:00 AM - 8:00 PM |
Friday | 10:00 AM - 8:00 PM |
Saturday | 10:00 AM - 8:00 PM |
Sunday | 11:00 AM - 6:00 PM |
You can schedule an appointment at this store and visit on your schedule.
Everyone gets our best deals! Come visit the Frederick store and take a look at the current iPhone deals.
Special offers and new phones for Frederick
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.Smartphone
Google Pixel 6
Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Frederick Store



Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location

- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

What our customers are saying
- November 19, 2021
5
I had a great ser ice with Damian at your store. I had just left another AT&T and didn’t have a great experience. Something that only took 2 minutes and the other store didn’t want to help me. Keep going. I will definitely be back to do business with you.Response from AT&TNovember 30, 2021Marcia - thank you for taking the time to leave this review on your experience with Daemeon. Stop back in and see us soon! - April 14, 2021
1
While shopping at Sam's Club a young lady from AT&T talked me into switching from Verizon and getting 4 new phones for my family. She said if I needed help activating the phones I could go to an AT&T store. The phones wre shipped and arrived at my house the next day. MY daughter and myself went to the store to get help. After explaining what I needed the guy says" you mean you want me to help activate and switch over these 4 phones". I say yes. He says he can't help you with this. "I work on commission and can't make any money off you." At that point we just got up and left. Now I am thinking, what am I getting into ? This is how they treat a customer buying 4 phones. I think this is turning out to be a big mistake.Response from AT&TApril 16, 2021Hello Mark J Serving our customers with the best service possible is something we strive for every day. We want all of our customers to be given exceptional service every visit. Please come back to the store and ask to see a manager. - February 27, 2021
5
Can’t recommend this location enough. Everyone was super helpful and nice!Response from AT&TMarch 8, 2021Hello McCall G. Serving our customers with the best service possible is something we strive for every day. We sincerely appreciate you and all our customers! Hope to see you again! - January 30, 2021
1
Purchased a phone online, this store was the only one in the area with it and it said it would be ready within 2 hours. 4 hours later I go in and it isn't ready, told to come back tomorrow.
Come back and get the phone, NBD. Trade in is suppose to be mailed in according to emails from att, guy tells.me don't do that it never shows up. I said I'd still like to since that's what att is suggesting. He said they don't give out boxes or shipping labels and just to bring it back to the store.
I go in today and although the store hours are until 8pm at 330 I'm told that they are closed by a "manager" who appears to be trying to get outside to his group of friends hanging around out front of the store.
Very very unprofessional experience twice now and I only purchased this for its convenience of getting the phone and trading my old in one. Both of which have been utter failures on this stores part.
Edit: in response to the reply from ATT on your site it said I could pickup my phone within two hours. When I first arrived it was 5 hours later and they said they had received my order but hadn't "gotten to it" yet.
Also I understand 1 offs happen like that but again it seemed odd that people were inside having stuff done but I was turned away.Response from AT&TMarch 8, 2021Hi Jason D. We apologize you experienced a long wait time. Unfortunately we do not have any control over your order until it shows up in the store system and is available to process. I followed up with the team about your experience and the issues on your second interaction with the store. For company reasons the store was closed early and the representative you observed was not a manager and was trying to get out the store before the security alarm armed. We sincerely appreciate you and all our customers and hope we have another opportunity to give you a better experience. - August 31, 2020
1
I came in to get some help. 5 people in the back. 2 people being helped, that leaves three in the back. I stood there for 10 minutes and no one helped. I have been a customer for 4 days and I am ready to send all of this back. Customer Service... What's that? Duh!Response from AT&TSeptember 1, 2020Hi F Huber. This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
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