AT&T Store Holyoke Holyoke Mall

Day of the WeekHours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
50 Holyoke Street
Space F391
Holyoke, MA 01040
US
We are located on the 2nd floor next to Journey's and Pandora.
(413) 536-0611(413) 536-0611
4.2 out of 5.0full starfull starfull starfull starhalf star
(36 Reviews)
We apologize, but this store is currently closed.
Please visit our West Springfield Store Store located at 1018 Riverdale Street, West Springfield, MA 1089. They are currently open Monday - Saturday, 11:00am to 7:00pm.
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About the Holyoke Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At our Holyoke Mall location, delivering the hottest new devices and the best in entertainment is our thing! Come in and take a look at our awesome accessories, wearables, headphones, and speakers. While you're here, we'd love to show you what DIRECTV® and AT&T TV NOW can do to make your entertainment experience better than ever!­
Where to Park
We are located inside the Holyoke Mall. If long walks around the mall are not your thing, make sure to park in front of the F2 section of the mall and use the left entrance. Once you enter the mall, walk until the end of the aisle and you will see our store slightly to the left, in front of the escalators.
manager photo
Meet our manager
Sam started his career with AT&T as a Sales Associate right here at the Holyoke Mall and has developed a passion for delivering the very best customer service every day. With 11 years of experience working in the wireless industry, he takes pride in leading a team that shares his passion for excellence in every customer interaction. Sam comes from a family of musicians and, when he is not working with his team to deliver the best wireless and entertainment solutions to you, he enjoys playing guitar and Latin percussion. Whenever you are at the Holyoke Mall, make sure to stop by and say hello.
manager photo
Meet our manager
Sam started his career with AT&T as a Sales Associate right here at the Holyoke Mall and has developed a passion for delivering the very best customer service every day. With 11 years of experience working in the wireless industry, he takes pride in leading a team that shares his passion for excellence in every customer interaction. Sam comes from a family of musicians and, when he is not working with his team to deliver the best wireless and entertainment solutions to you, he enjoys playing guitar and Latin percussion. Whenever you are at the Holyoke Mall, make sure to stop by and say hello.

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What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Didn’t get what I was told I was getting
    Response from AT&T
    Hello Maria R This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Jennifer was awesome! She solved our problem and was so very knowledgeable. Her laughter is very infectious and i did hug her . Great experience..thanjs so much Jennifer!!
  • 5 out of 5full starfull starfull starfull starfull star
    Outstanding customer service by Carlos P. He was able to fix an issue with my phone that had been happening. I’m going to refer other people to switch to AT&T with him. If you need a phone, internet or Direct TV; go talk with Carlos.
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible service
  • 1 out of 5full starempty starempty starempty starempty star
    Back in November I went into the Holyoke store to get a new cell phone. I ended up Purchasing the Samsung note 8. I also Purchased a case for my phone and was talked into buying a curved glass screen protector by bodyguards. When asking the price of the screen protector the service rep told me how expensive it was and i immediately said no but then he said it's a lifetime replacement guarantee for free. He asked me how many times I had to get a new tempered glass for my phone and then said add that up. After thinking about it I thought would be good considering I usually change my temper glass every 4 months due to cracks. Usually I buy one online for 5x less but he reassured me that it would be well worth it. Well after a couple weeks my screen cracked just by hitting my phone which was in my pocket against a door ever so slightly. Unfortunately I've been so busy I never got around to calling for a replacement but my husband did register with bodyguards Immediately after I purchased it as the insert in the Box recommended. Well here we are in May and I decide to get it replaced to only find out that not only do I have to pay for shipping a new one .... $$. But they want me to send my cracked one back which is I guess part of their warranty policy. Now who in their right mind would pay all that $ for tempered glass when you can get 1 for 5x less online?.....especially if I have to pay $$ for s&h each time to replace the and ship the old one back. I feel like I was ripped off for $$ and give lack of information. Do not trust the sales people at the store. Nowhere on the Box does it say you have to do this and of course I didn't Know any of this until I actually went to replace it. And of course AT&T states they're not responsible For the policy of this outside company. Are you serious you endorsed this product and sold it to me! I am irate!!!!

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