AT&T Store Holyoke Holyoke Mall

In-store shopping
In-store pickup
Map of 50 Holyoke Street in Holyoke
Get directions to AT&T Store at 50 Holyoke Street Holyoke, MA
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 9:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

50 Holyoke Street
Space F391
Holyoke, MA 01040
US
We are located on the 2nd floor next to Journey's and Pandora.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Holyoke

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get $350 off iPhone 13 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get 50% off the new Google Pixel 6. See offer details.
  • New Phone
    Galaxy A13 5G

    SMARTPHONE

    Get the new Galaxy A13 5G from AT&T. Featuring a 6.5-inch HD+ TFT Infinity-V display, triple rear cameras, and a fast-charging battery.

    6.95
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Atlanta

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Atlanta?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Holyoke Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Holyoke Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Holyoke Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We are located inside the Holyoke Mall. If long walks around the mall are not your thing, make sure to park in front of the F2 section of the mall and use the left entrance. Once you enter the mall, walk until the end of the aisle and you will see our store slightly to the left, in front of the escalators.
manager photo
Meet our manager
Daniel leads the team of friendly experts at the Holyoke Mall AT&T store and has been with AT&T for 7+ years and is proud to serve the Holyoke community providing the best in wireless and entertainment solutions. Daniel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Came in to see how to get my screen fixed and was all but pushed out the door by an employee telling me to “go somewhere else” where that place is I don’t know. Hopefully Verizon has better customer service, it can’t be worse.
    Response from AT&T
    Hi Andrew W. Thank you for reaching out. Your experience in our store matters to us. This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. We want to make it right. Please come back to the store and ask to see a manager.
  • full starempty starempty starempty starempty star1
    I have had nothing but immense difficulty with AT&T since I transferred my line to their service. I was misinformed about upgrade eligibility by being told I could take advantage of the opportunity at any point during the month. I went back the next day, not even 24 hours later, and I was told I needed to wait 6 months. After calling customer service to express my displeasure, I was given (again) the opportunity to upgrade. After 5 separate phone calls, I was given conflicting information (wait 90 days; only pay sales tax for upgrade; pay sales tax and down payment) and now am NOT able to upgrade my phone. If I was given the appropriate information upfront, this would never have been an issue. As a new customer, I have had an awful experience.
    Response from AT&T
    Hi Colin. Thank you for reaching out. Your experience in our store matters to us. We work hard to staff our stores with knowledgeable and friendly associates. This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. We sincerely appreciate you and all our customers! We will work with our employees to ensure you are provided with the great experience you deserve. Please contact the store at 413-536-0611 and ask for Richard so we can attempt to find a resolution for you.
  • full starfull starfull starfull starfull star5
    I scheduled an appointment to upgrade my phone and was greeted by John O and Brian. Both were a pleasure to deal with and went above and beyond what they needed to do. This store was by far the best in terms of customer service and I would highly recommend them in the future to any AT&T customer.
    Response from AT&T
    Hi Daniel, T. Thank you for reaching out. Your experience in our store matters to us. Our number one goal is to provide you with an exceptional customer experience. We do our best to equip our team to assist our customers. Hope to see you again!
  • full starempty starempty starempty starempty star1
    Didn’t get what I was told I was getting
    Response from AT&T
    Hello Maria R This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starfull starfull starfull starfull star5
    Jennifer was awesome! She solved our problem and was so very knowledgeable. Her laughter is very infectious and i did hug her . Great experience..thanjs so much Jennifer!!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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