AT&T Store Holyoke Holyoke Mall

Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
50 Holyoke Street
Space F391
Holyoke, MA 01040
US
We are located on the 2nd floor next to Journey's and Pandora.
(413) 536-0611(413) 536-0611

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.


• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.


• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.


• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.


• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.


HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories. .
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 5G

    Learn how to get the Samsung Galaxy S20 5G for $10/mo plus a $150 reward card when you buy online. Req's new line, qualifying installment & unlimited plan.
  • iPhone 11

    Learn how to get up to $500 in savings ($350 bill credit & $150 reward card) when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Holyoke Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At our Holyoke Mall location, delivering the hottest new devices and the best in entertainment is our thing! Come in and take a look at our awesome accessories, wearables, headphones, and speakers. While you're here, we'd love to show you what DIRECTV® and AT&T TV NOW can do to make your entertainment experience better than ever!­
Where to Park
We are located inside the Holyoke Mall. If long walks around the mall are not your thing, make sure to park in front of the F2 section of the mall and use the left entrance. Once you enter the mall, walk until the end of the aisle and you will see our store slightly to the left, in front of the escalators.
manager photo
Meet our manager
Daniel (Danny) started his career with AT&T as a Sales Associate at the Northampton location. He has managed several other locations, with customer service and satisfaction being the number 1 priority no matter where he is . With 7 plus years of experience working in the wireless industry, he takes pride in leading a team that shares his passion for excellence in every customer interaction. Whenever you are at the Holyoke Mall, make sure to stop by and say hello.
manager photo
Meet our manager
Daniel (Danny) started his career with AT&T as a Sales Associate at the Northampton location. He has managed several other locations, with customer service and satisfaction being the number 1 priority no matter where he is . With 7 plus years of experience working in the wireless industry, he takes pride in leading a team that shares his passion for excellence in every customer interaction. Whenever you are at the Holyoke Mall, make sure to stop by and say hello.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Didn’t get what I was told I was getting
    Response from AT&T
    Hello Maria R This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Jennifer was awesome! She solved our problem and was so very knowledgeable. Her laughter is very infectious and i did hug her . Great experience..thanjs so much Jennifer!!
  • 5 out of 5full starfull starfull starfull starfull star
    Outstanding customer service by Carlos P. He was able to fix an issue with my phone that had been happening. I’m going to refer other people to switch to AT&T with him. If you need a phone, internet or Direct TV; go talk with Carlos.
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible service
  • 1 out of 5full starempty starempty starempty starempty star
    Back in November I went into the Holyoke store to get a new cell phone. I ended up Purchasing the Samsung note 8. I also Purchased a case for my phone and was talked into buying a curved glass screen protector by bodyguards. When asking the price of the screen protector the service rep told me how expensive it was and i immediately said no but then he said it's a lifetime replacement guarantee for free. He asked me how many times I had to get a new tempered glass for my phone and then said add that up. After thinking about it I thought would be good considering I usually change my temper glass every 4 months due to cracks. Usually I buy one online for 5x less but he reassured me that it would be well worth it. Well after a couple weeks my screen cracked just by hitting my phone which was in my pocket against a door ever so slightly. Unfortunately I've been so busy I never got around to calling for a replacement but my husband did register with bodyguards Immediately after I purchased it as the insert in the Box recommended. Well here we are in May and I decide to get it replaced to only find out that not only do I have to pay for shipping a new one .... $$. But they want me to send my cracked one back which is I guess part of their warranty policy. Now who in their right mind would pay all that $ for tempered glass when you can get 1 for 5x less online?.....especially if I have to pay $$ for s&h each time to replace the and ship the old one back. I feel like I was ripped off for $$ and give lack of information. Do not trust the sales people at the store. Nowhere on the Box does it say you have to do this and of course I didn't Know any of this until I actually went to replace it. And of course AT&T states they're not responsible For the policy of this outside company. Are you serious you endorsed this product and sold it to me! I am irate!!!!

More locations in the Holyoke area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.