AT&T Store Jackson North West Avenue
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 6:00 PM |
Tuesday | 10:00 AM - 8:00 PM |
Wednesday | 10:00 AM - 8:00 PM |
Thursday | 10:00 AM - 8:00 PM |
Friday | 10:00 AM - 8:00 PM |
Saturday | 10:00 AM - 8:00 PM |
Sunday | 11:00 AM - 6:00 PM |
You can schedule an appointment at this store and visit on your schedule.
Everyone gets our best deals! Come visit the Jackson store and take a look at the current iPhone deals.
Special offers and new phones for Jackson
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.SMARTPHONE
Google Pixel 6
Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.10.00/mo.AT&T PREPAID
Double data. Same price.
Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details25.00/mo.AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Jackson Store



Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

What our customers are saying
- April 19, 2022
1
Our loved one passed away who was a customer of AT&T. In trying to resolve and close his account, and several dead end ph calls, we were told to take his equipment to the UPS store. The UPS store would not take the equipment so we decided to stop in at the local store and ask what to do from here. The employee would not give us a chance to explain the situation or our struggles and were to focused on rushing us out of the store. We decided to leave the equipment as several attempts to return it have failed. The employee tried to bully us into taking the equipment by threatening to “bill us.” Then, we watched him walk the equipment and paperwork outside and sit it on the sidewalk. So, thank you so much for the wonderful customer service experience, especially for the kindness shown after the loss of a loved one who not only served our country, but just so happened to be one of your customers. In hindsight, the equipment should have just been thrown in the trash with no communication from us at all vs. the frustration of actually trying to do the right thing and return it. What a terrible experience in what should be a simple, seamless process. - December 21, 2021
1
Horrible store and staff - December 17, 2021
1
I would not recommend this store to anyone. Took my phone in with some issues and the rep took a factory installed screen protector off my phone which in turn made my screen black and now is totally useless. When I called the store spoke to the same rep who laughed at me and said I was lying. Very Unprofessional!! Not AcceptableResponse from AT&TDecember 22, 2021Hello Tonya G, We work hard to staff our stores with knowledgeable and friendly associates. Anything we can do to help this situation for you, we will absolutely do our best. Please come back to the store and ask to see a manager. - November 23, 2021
1
The manager as of 22 Nov 2021 was a poor Manger would not believe me on date of purchase of my phone warranty so I urge you not buy here till that manager is gone. I was right found receipt and I phoned att and they agreed that the phone was warranty. He was just to lazy to warranty the phone and I will not deal with hime or the store till he is GONE I believe he is just lazy so I urge you to do business at another store or best buyResponse from AT&TDecember 22, 2021Hi Ralph H. Your experience in our store matters to us. Please contact the store at 517-787-0827and ask for Corey so we can a resolution for you. - October 3, 2021
1
Awful experience I took my 90 year old mom in to look at a new phone. The sales person pointed at the bank of phones and refused to look me in the eye. He told me it was not possible to transfer info and contacts from android to iPhone. Not true. Told me she could not transfer her phone number. Not true. Continued to laugh and talk to the other employees and play on his phone. Was short rude and dismissive to us. Would NOT make any effort to help us. We left and were able to do everything he said we could not do online. We left frustrated and angry. It was a guy with long black braids. Never ever will go back or purchase from them.Response from AT&TDecember 22, 2021Hi Lynne B. Our number one goal is to provide you with an exceptional customer experience. Please come back to the store and ask to see a manager.
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Jackson area
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