AT&T Store Omaha Village Point South

In-store shopping
Curbside pickup
In-store pickup
Map of 16811 Burke Street in Omaha
Get directions to AT&T Store at 16811 Burke Street Omaha, NE
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
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16811 Burke Street
Suite 113
Omaha, NE 68118
US
We are located in Village Pointe South Shopping Plaza, next to the FedEx/Kinkos store.

Special Offers and deals in Omaha

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone

Samsung Galaxy Z Fold4

Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

BACK TO SCHOOL DEALS

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AIRPODS

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

WIRELESS

Connect your team with the latest devices

Get our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET

Work seamlessly with reliable, fast speeds

Gain a competitive edge with our fastest business internet.

BUNDLES

Get more when you bundle

Explore plans with AT&T Business Fiber® and AT&T Phone for Business.

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone

Samsung Galaxy Z Fold4

Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

BACK TO SCHOOL DEALS

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AIRPODS

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

WIRELESS

Connect your team with the latest devices

Get our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET

Work seamlessly with reliable, fast speeds

Gain a competitive edge with our fastest business internet.

BUNDLES

Get more when you bundle

Explore plans with AT&T Business Fiber® and AT&T Phone for Business.

About the Omaha Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Village Point South AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Village Point South AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!

What our customers are saying

  • full starempty starempty starempty starempty star1
    Do not go into this store if you are a woman under the age of 30. I was greeted with “Hello there young lady.” Not immediately a red flag, but sort of condescending. I even asked “Pardon me?” and he doubled down. I proceeded to get the most cold, unfriendly, and patronizing customer service I have ever had in my life. I was spoke to like I was a child and, as an adult woman, felt incredibly uncomfortable. Not only did nothing get done (which would be fine if I had even an average experience but sucked that not only did I walk out empty handed but also had to feel degraded in the process), but I had such a bad experience that I don’t feel comfortable going into any AT&T store and will instead just do everything online.
  • full starfull starempty starempty starempty star2
    Disappointed with the first employee. My phone wasn't working, and she just looks at it without looking into the problem and says you need a new phone. Just bought the phone there 2 years ago and just paid it off. I told her I will wait for someone else to help me. The second employee looked into it. He took out the battery, let it sit for 30 seconds and placed it back into my phone and was able to fix it. Very disappointed today. Wish they had the other employees from 2 years ago. They shouldn't be there just to make a buck and take advantage of customers. I am not in a position to buy a new phone. Change your approach. I am thankful for the second employee. The first one needs some customer service training.
  • full starempty starempty starempty starempty star1
    I usually go to the AT&T store on 78th and Dodge and have always had wonderful customer service. This time I went to the Dodge store but they were out of the phone we wanted and the sales rep went out of his way to point us to a place with the phone even though he wouldn’t get the sale.

    So it led us to the Village Pointe store and it was the WORST experience I have ever experienced at any wireless carrier store especially AT&T!!

    Victor H was our “sales rep”....I thought he was new based on his lack of experience and politeness. He barely talked to us during the setting up process, didn’t listen to me when I told him from the beginning I was trading in two phones, didn’t even offer the current deal where the new phones would only be $5/month if used that as a credit instead, it was like I knew his job more than him! When the credit wasn’t applied to the price for the phones being turned in he got VERY rude and stated how he’s worked there for three years and that can’t be done (however I upgraded a phone 3 days before and it can be done). Then when I stated he should be able to do, he said, yeah I could but then I’d have to call my support and that could take awhile. He did not want to help us, this was the absolute most rude person I have ever experienced! Why would you not do your job and call and fix the problem you created? I had to argue with him for 15 minutes about it before he got help in the back from a manager and got it done. I HAD TO ARGUE WITH A SALES REP FOR HIM TO DO HIS J-O-B!!!

    Then when that was all done, he didn’t even activate the phones, never even opened the boxes. He said they had to update, but only one phone needed to update and even then at the other store they open the box, activate the phone and offer to put the $40 screen protector on for you, HE DID NOTHING BUT THROW THE BOXES IN A BAG AND RUSH US OUT OF THE DOOR!

    By far the worst store to ever go to! Do not recommend at all.
    Response from AT&T
    Hello Ashley,

    This is not the experience we wanted you to have. Please contact the store at (763.213.4469) and ask for (Jess) so we can a resolution for you.

    Kenney
  • full starfull starfull starfull starfull star5
    Jess and Ciara were knowledgeable and extremely helpful setting up three new phones with the best promotions, accessories etc while maximizing the discounts/offers available to me. Great customer service today! Much appreciated and would recommend this store to anyone!!
    Response from AT&T
    Hi Doug,

    We know that first impressions are very important and I love hearing the team executed with our top priority which is customer service. Please come visit us again soon!

    Thanks,
    Kenney
  • full starempty starempty starempty starempty star1
    Terrible Customer Service. Most of their answers are we cannot do that in our store you have to go online to do that service. I was having conversation with retail sales associate Victor Hernandez and another employee Dave Furcin jumped into our conversation. He was extremely rude. I would never recommend AT&T or Direct TV and I am happy to switch. Very expensive to use their services and I returned to Verizon

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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