AT&T Store Manchester Mall of New Hampshire

In-store shopping
In-store pickup
Map of 1500 S Willow St in Manchester
Get directions to AT&T Store at 1500 S Willow St Manchester, NH
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Day of the WeekHours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

1500 S Willow St
S121
Manchester, NH 03103
US
In the Mall of New Hampshire. Park in the food court entrance and take the first right and you will find us !

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Manchester

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for $0 with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Manchester

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Manchester?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Manchester Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Mall of New Hampshire AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Mall of New Hampshire AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Switch Over Saturday - Sat, September 25, 10a-8p
iPhone 13 now available - Fri, September 24
Make sure you park in the food court entrance. When you walk in, take the first right and you will find us !
manager photo
Meet our manager
Michael leads the team of friendly experts at the Mall of New Hampshire AT&T store and has been with AT&T for 4+ years and is proud to serve the Manchester community providing the best in wireless and entertainment solutions. Michael is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starempty star4
    After receiving a 4G flip phone as replacement for my 3G phone (AT&T 3G Sunset plan), I was told by customer service that I could exchange the phone for a different phone. I was told I had to go to an AT&T store, or an authorized reseller to exchange the phones. I first tried a franchised AT&T (my 2 PM appointment at the store was not recognized) store, only to be told, no way could I exchange the phone without paying the difference in cost plus a restocking fee, and no way would the young lady at the store call anyone for assistance in this matter. Again, I called customer service and verified that a no cost exchange could be made at the store. I asked customer service to call the store and was told they could not do that, nor could the exchange be handled through customer service. I went to the Mall of NH (corporate owned) store where I was told something similar, but that I could call customer service and the store would explain how it was impossible for the store to swap out the phones at no charge. I phoned customer service from the store, and Matt, AT&T store rep, spent nearly 3 hours on the phone getting the no cost exchange processed. I applaud his efforts and patience, but wonder about the abysmal communication between corporate, customer service, and the stores. An entire afternoon was lost on something that should have taken 30 minutes. If I were only rating Matt's help I'd give him 5 stars.
    Thank you Matt for your help and thanks to the other store employees for facilitating the call and exchange.
    Response from AT&T
    Hello Rick! Your experience in our store matters to us. Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out.
  • full starempty starempty starempty starempty star1
    Absolutely the worst customer service imaginable. I hoped for some help in setting up my new phone only to have the young rep say right here are the instructions, 1 2 and 3. He couldn't be bothered and had no interest in helping me. Now I'm fumbling with the phone and will cancel my account
    Response from AT&T
    Hello Rick P Thank you for reaching out. Your experience in our store matters to us. We will work with our employees to ensure you are provided with the great experience you deserve. Thank you for bringing this to our attention. We do our best to equip our team to assist our customers. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starempty starempty starempty starempty star1
    Very poor customer service I've been doing business with your store Manchester NH for years. I've been in and had no problem with your associates always very friendly and responsive. Yesterday I went into the store to get help on paying up my phone and upgrading to a new one . I tryed to do it with my AT&T app but got no where. So I went in and the associate said he could not help me I had to call and get it fixed online which I did this for hours that day . I asked him if he could help me do it and fix the problem but all he said to me it wasn't his job he was in sales only . So had to call at&t support and fix the problem myself and order my new phone online. The associate should have been there to take care of this problem I will not shop there again. At&t is my phone company I've been with them since the beginning.
    Response from AT&T
    Hello Daniel! Serving our customers with the best service possible is something we strive for every day. We want all of our customers to be given exceptional service every visit. We sincerely appreciate you and all our customers!
  • full starempty starempty starempty starempty star1
    Sorry, apparently loyalty means nothing. Sold a phone was told my upgrade = resolve issues. 2.5 years of agonizing frustration, dawn arrived = no service in area. I am practical, be accountable. Now AT&T wants me to pay them for a phone sold to me, yet they have no service. Be cautious of consumer rights.
    Response from AT&T
    Hi Deb, our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out your experience in our store matters to us. Our goal is to provide a better experience in the future.
  • full starempty starempty starempty starempty star1
    Matt A. was horrible and whoever the supervisor was. He adding things to my account without even asking me. Didn't tell me all of the phones that were available for the current promo. Entered my info wrong (he took it directly from my phone) to transfer my line. I got no paperwork for the new account and he did not tell me the correct monthly payment. And signed me up for the most expensive plan. Never communicated a damn thing. I had to ask questions and get clarification. This is just a summary of the bullshit that I went through to sign up with this company. It was a nightmare and I will never be returning to that location again. He clearly didn't care or didn't want to be there. I went to another location to get everything sorted out. The other location was great!
    Response from AT&T
    Hello Kiera. Our number one goal is to provide you with an exceptional customer experience. This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the great experience you deserve.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

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    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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