AT&T Store Asheville Asheville Tunnel Road

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday12:00 PM - 7:00 PM
4 S. Tunnel Road
Ste 17
Asheville, NC 28805
US
We are located on South Tunnel Road, across from Asheville Mall and next to Blaze PizzaSchedule an appointment
SHOP NOW
3.6 out of 5.0full starfull starfull starhalf starempty star
(42 Reviews)
Map of 4 S. Tunnel Road in Asheville

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Cyber Week Deals are Here!
Visit our Cyber Week page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals end Friday!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Asheville's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Asheville

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in Asheville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Asheville?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the Asheville Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Tunnel Rd AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
Parking is located to the left of the building by the tall AT&T sign. We have our own separate parking lot from the shopping center next to us.
manager photo
Meet our manager
Alex leads the team of friendly experts at the Tunnel Rd AT&T store and has been with AT&T for 4+ years and is proud to serve the Asheville community providing the best in wireless and entertainment solutions. Alex is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Alex leads the team of friendly experts at the Tunnel Rd AT&T store and has been with AT&T for 4+ years and is proud to serve the Asheville community providing the best in wireless and entertainment solutions. Alex is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    businesses should be answering their phones!! directing me to go to a flicking website is contradictory to good customer service...
  • 1 out of 5full starempty starempty starempty starempty star
    Very poor customer service, agent couldnt be bothered to barely answer a question, and said he couldn't help transfer data to the new phone because the internet wasnt great there- yet isnt your entire business based on internet?🤷‍♀️
    I'm so frustrated right now I feel like just returning the new phone, but with my luck he would be the one who would be doing the return! And,currently,Im still trying to resolve the several mistakes he initially made on my original purchase receipt through AT&T customer service.
  • 1 out of 5full starempty starempty starempty starempty star
    When we got this plan Sunday 10/4/2020 I asked twice if it would cove a area in Madison County. And I was told yes and shown a map of the street. Well today proved that wrong. No service whatsoever. And it sucks because I'm building a house where I will have no cell reception, when there map said yeah we have you covered...
    Response from AT&T
    Hello Ashley, This is not the experience we wanted you to have. We sincerely appreciate you and all our customers! Please come back to the store and ask to see a manager.
  • 5 out of 5full starfull starfull starfull starfull star
    Excellent service, made an appointment and they were right on time. Very helpful, I had my new phone in less than an hour, set up and ready to go.
    Response from AT&T
    Hello Johanna! We do our best to equip our team to assist our customers. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    This place SUCKS. Walked in today, after driving 45 min., was somewhat greeted by a tech (sitting at the table and yells across the room to “come on over”). Takes one look at my phone (from the desk, didn’t pick it up or bother to pull up my account) and says, “I can’t help you, call Apple”, then turns around to do something else. He was SO RUDE. Didn’t ask further questions or offer to help Me beyond that. I was in and out in 3 minutes. And, why pay insurance through the company for their crap equipment, if they won’t even bother to pick it up and look at it in store?? He missed a huge sale today because he wasn’t interested in my phone issues. I usually have somewhat decent service at this location. He missed the mark and I will Just continue to do my AT&T business online, as I did today when I finally made it back home.
    Response from AT&T
    Hello Briana. This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.

More locations in the Asheville area

  • AT&T Store Asheville Asheville

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    3 South Tunnel Road
    Space C-05
    Asheville, NC 28805
    US
    phone
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    Map of 3 South Tunnel Road in Asheville
  • AT&T Store Asheville Meridian Place

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    1831 Hendersonville Rd
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    Asheville, NC 28803
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  • AT&T Store Arden Airport Road

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    335 Airport Rd
    Suite 100
    Arden, NC 28704
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    9.22 mi to your search
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