AT&T Store Monroe Monroe Promenade

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
2943 Monroe Way
Monroe, NC 28110
US
We are located on N Hwy 74, next to Olive Garden and across the street from Target and Best Buy.
(704) 225-8606(704) 225-8606
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Everyone in Monroe has a reason to give. What’s yours?
Your generous donation of $1, $3, $5 or $10 will help the American Heart Association create a world free of heart disease and stroke – making a healthier, longer life possible for everyone. Stop by our Monroe location today to learn more!
AT&T & American Heart Association in Monroe
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is Charlotte's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Monroe

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Monroe

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Monroe?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Monroe Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the greatest premium entertainment service or the hottest new device? Our Monroe Promenade location can help you with that. We have you covered with everything from DIRECTV and AT&T TV to connected devices such as the latest smartphones, tablets and wearbles. Keeping you connected and entertained is our thing! So, now that you know us a little better, stop by Monroe location. We would love to get to know you.
Where to Park
Feel free to park upfront and on the left side of the building!
manager photo
Meet our manager
Miguel brings over 16 years of wireless experience, having worked for all wireless carriers. Miguel drives on making sure every customer has a great experience while in the store location and ensure every customer is aware of all new products and benefits AT&T offers to help customers stay connected to their friends & family.
manager photo
Meet our manager
Miguel brings over 16 years of wireless experience, having worked for all wireless carriers. Miguel drives on making sure every customer has a great experience while in the store location and ensure every customer is aware of all new products and benefits AT&T offers to help customers stay connected to their friends & family.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Amber was the BEST customer service person we've met in a long time. She listened to our problem, researched alternative solutions and advised us on the pros and cons of our selections.
    Response from AT&T
    Hi Sharon B. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Had went to another local at&t since I was in the area, and had horrible service and a rude customer service rep helping me. Came back to the store in Monroe where we bought our phones originally, and had great customer service! The gentleman was very willing to help with my problem! Very friendly!
    Response from AT&T
    Hello Kelly P. Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Gentlemen that assisted me was very knowledgeable and had me in and out in 5 minutes with a resolved problem
  • 5 out of 5full starfull starfull starfull starfull star
    Great experience sales consultant was very professional and knowledgeable. Highly recommend this store.
  • 5 out of 5full starfull starfull starfull starfull star
    I was in a rush my phone gave me a new iPhone I knew both about a iPhone. They found me the cheapest service and set me up on a automatic payment plan. Their service was super fast despite the customers who was in the store.

More locations in the Monroe area

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