AT&T Store Monroe Monroe Promenade

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
2943 Monroe Way
Monroe, NC 28110
US
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3.5 out of 5.0full starfull starfull starhalf starempty star
(35 Reviews)
Map of 2943 Monroe Way in Monroe

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in Monroe. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Charlotte's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Monroe

  • iPhone 12 Pro

    SMARTPHONE

    Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in Monroe

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Monroe?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Monroe Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Monroe Promenade AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Where to Park
Feel free to park upfront and on the left side of the building!
manager photo
Meet our manager
Miguel leads the team of friendly experts at the Monroe Promenade AT&T store and has been with AT&T for 9+ years and is proud to serve the Monroe community providing the best in wireless and entertainment solutions. Miguel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Miguel leads the team of friendly experts at the Monroe Promenade AT&T store and has been with AT&T for 9+ years and is proud to serve the Monroe community providing the best in wireless and entertainment solutions. Miguel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    My daughter and I went back in June of this year (2020) to upgrade her phone on our small business plan (which we have maintained for years). THREE HOURS LATER, I had upgraded my phone also, and part of the “deal” with our upgrades (to 10 phone lines which we didn’t need) was a tablet and Apple watch, plus, we were promised a $300 Visa or “rebate”. Also, that our bill would not increase past a particular amount which I had indicated we were willing to pay. Well, now our bill that was around $375, is right at $500 a month and that is AFTER I agreed to put the account on a draft which took off an additional $90ish. I liked the young man who was helping us at first, but because he was “new” and didn’t know to tell us about the “taxes and fees” (an additional $100 at least) our bill is WAY over what is a comfortable amount to pay every month for phones and tablets (the perks that were supposed to be “free”). In addition, I have never received (by mail, email or credit on our bill) the $300, which I have written down, in the employee’s handwriting, from that day in June as part of the “deal”. I have even been back and upgraded my son’s phone. First, I think it’s ridiculous that I have asked FOUR times for the compensation promised, and that now I have this outrageous amount to pay every month for phones, tablets, extra lines and accessories.
    Way to Live True, Think Big, Pursue Excellence, etc., there AT&T.
    NOT a happy customer.
    Response from AT&T
    Hello Elizabeth D. T. This is not the experience we wanted you to have. Please come back to the store and ask to see a manager.
  • 5 out of 5full starfull starfull starfull starfull star
    Amber was the BEST customer service person we've met in a long time. She listened to our problem, researched alternative solutions and advised us on the pros and cons of our selections.
    Response from AT&T
    Hi Sharon B. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Had went to another local at&t since I was in the area, and had horrible service and a rude customer service rep helping me. Came back to the store in Monroe where we bought our phones originally, and had great customer service! The gentleman was very willing to help with my problem! Very friendly!
    Response from AT&T
    Hello Kelly P. Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Gentlemen that assisted me was very knowledgeable and had me in and out in 5 minutes with a resolved problem
  • 5 out of 5full starfull starfull starfull starfull star
    Great experience sales consultant was very professional and knowledgeable. Highly recommend this store.

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    US
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