AT&T Store Bridgeville Bridgeville

Gino helped me tremendously today, had issues that no one could resolve and he fixed it in 5 minutes! Def would recommended this store to anyone for all there at&t needs.

Excellent service, and knowledgeable. Walked out of a different store the day before after waiting an hour. If your within in 30 miles, I highly recommend you chose this store.

Went in with questions about possible upgrade to a smart phone. Blaise was very helpful and explained a couple of options for me to consider.

Horrible place of business - attempted to trade in phones- manager and staff rude and unprofessional . Not willing to help and lied about the phone being black listed???? This was crazy and untrue as I confirmed this when I called att main office directly and was told phone was not black listed and could understand why the store told me this! Stay away from this store. as the staff is incompetent to complete a simple trade in and too lazy to help customers. What a shame an embarrassment to att . Awful representation

Really not sure what was wrong here, I went here with my mother, they had an overcomplicated process for transferring
ownership of a number that every other store doesn't have. Which honestly doesnt matter, but after my mother and the women working there started to argue because of that, and that they let another customer in while we were waiting outside, because two other customers walked in while we were on the phone outside, inorder to be compliant with the 1:1 employee to customer ratio that is plasterd on the door, I suggesed we go to a different store because they obviously started out on a bad note. We went to the store at South Hills Village Mall and the employees were immediately helpful right off the bat. The process the Millers Run store wanted us to go through wasn't necessary according to the mall employees and on top of that they told us what we wanted to do wasnt even possible in the first place. So in conclusion, I'm really not sure what is wrong with the Miller Run location, the employees didn't really seem to know what they were doing and were generally unprofessional when it came to dealing with my justifiably frustrated mother and covid restrictions. But if there is anything good from this, the mall location was delightful. They obviously took covid seriously, were very professional, friendly, helpfully and informative. I can't say enough good things about the employees there.