AT&T Store Scranton Scranton Siniawa Plaza

In-store shopping
Curbside pickup
In-store pickup
Map of 809 Scranton Carbondale Hwy in Scranton
Get directions to AT&T Store at 809 Scranton Carbondale Hwy Scranton, PA
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

809 Scranton Carbondale Hwy
Scranton, PA 18508
US
Located on the hill right above five-guys

Special Offers and deals in Scranton

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in.

Android Phone

Samsung Galaxy S22

Learn how new and existing customers get the Galaxy S22 for FREE with eligible trade-in.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

Back To School Deals

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AirPods

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in.

Android Phone

Samsung Galaxy S22

Learn how new and existing customers get the Galaxy S22 for FREE with eligible trade-in.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

Back To School Deals

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AirPods

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

About the Scranton Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Scranton AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Scranton AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Back to school Lackawanna College - Sat, August 27, 12-3pm
Plenty of parking accessible right in front of our store
manager photo
Meet our manager
Corina leads the team of friendly experts at the Scranton Siniawa Plaza AT&T store and has been with AT&T for 5 years and is proud to serve the Scranton community providing the best in wireless and entertainment solutions. Corina is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Giuseppe was excellent. He had patience and was so friendly and helpful. He made our transition from Verizon seamless. Very pleased with his manager also. She was friendly and a pleasure to work with. All and all, a great experience.
  • full starempty starempty starempty starempty star1
    This location is a joke. The new girl manager is a disaster.

    I had an insurance claim with assurion for my phone which I received and up to this point had the best experiences with at&t. I'm a loyal customer for many years now and never received this kind of service before so im actually pretty shocked. Anyway I get my phone and I was having trouble with making sure all my info transferred over to the new phone as my both parents past away last year and as executor I needed to make sure these documents transferred. I called and issue was resolved and my phone was going to be on the way. In the meantime same rep over phone frauded me on a promotion they were having around the holidays saying it was 1$ and no other fees, not even a monthly charge. I should know by now when it sounds to good to be true, it probably is. Same night same rep called me back to inform me she made an error with info she gave me regarding the claim price so she was knocking off 100$ to my next bill. Great.

    Time goes by I get my phone. I get my bill and bam smacked with almost double from the 200 I normally pay with 2 lines. It took me a few days to call but when I did the rep told me to go into the store and that was only way I'd resolve issue and that they would be able to send phone back and fix this issue for me.

    At&t Store day: I arrive at this location 330pm on a Saturday. Expecting the place to be filled with ppl but I was pleasantly surprised to see only 3 customers in total besides me there. I waited about 5-10 mins and was approached by the manager. At first when I explained the situation she seemed annoyed and vented some frustrations about the call center and how they have done this to a few ppl already and that she'd take care of the situation but that the rep should have resolved my issue over the phone instead of making me come to store. While we were speaking another customer was leaving and she stopped her to tell her to call customer service they will send you the sticker to send back the phone. She said her goodbyes and proceeded to tell me how she had a similar situation with her where she was over the 14 day period to take back the phone and how she felt so bad because she was elderly. All is good she doesn't have me sign in but told me she'd be right with me once she takes care of the customer that was ahead of me and walked me up to the front. I waited patiently and was just so excited this issue would be resolved. I sat for about 30 mins total time at this point since entry was about 40 could be longer. She gets done with customer and starts takin care of me looks at my account quick and states how she wouldn't be able to help me anymore that she couldn't take care of me and that I'd have to call loyalty or mobility. No explanation- nothing. I walked out of the door extremely confused cause how before she started taking care of that customer she made it sound that I'd be walking out the door with issue resolved. I had high hopes considering that customer who had a similar issue was walking out the door with hers resolved. I walked outside scratching my head in frustration cause at this point I def did not want to make another phonecall to anyone at&t explaining the same situation another time. So I walked back in and sat down and dialed loyalty.

    After being on hold for quiet some time. I'd say half hour they finally came through with an automated voice to scedule a call back but it wouldn't be till Monday and it was Saturday and I'm already days past the return date. So I call the other number and waited briefly again and they said their system was down and to call back in 2 hours. I wasn't upset about that I was upset at this point that she mislead me and it was cause if she took care of me I would have took her through her lunch break because she left saying that's where she was going while I was sitting there. That was the reason I figured out at the end.

    I understand they are understaffed and frustrated but to not take care of a customer because you want to go pick up your food for lunch is just ridiculous. Especially when at this point there was not even 1 other person in the store. If she did her job she would have found out loyalty system was down and she just would of had to tell me I needed to call them back. She never signed me in so I know im not in the system that I was there which frustrates me even more because of the situation. get a hold of your workers cause apparently this happens alot with this location upon reading reviews. I never would expect the treatment I received to come from a manager. This is why the other staff were of absolute no help when they are being managed by someone who is too worried about her lunch break.

    Response from AT&T
    Hello Rebecca S, So sorry to hear about the experience you had with our call center back in December as we are always working towards providing a great customer experience here at AT&T through all of our departments whether it is our call center or retail location. Management tried our best to assist you in the store with the resources on hand, unfortunately due to our 14 day return policy we weren't able to return the phone a month in a half past due. Thank you for bringing this to our attention, we do hope to continue to service you and your family and strive to provide a great customer experience.
  • full starfull starfull starfull starfull star5
    Yesterday, we stopped by for help with the new phone our kids sent for my husband. We were fortunate to have Tyrin, help us. This young man is one of the best examples of customer service that we’ve had the pleasure of meeting. He greeted me at the door, helping me with the door, while taking the package from my hand. He was patient, professional and treated us with the utmost respect. He is an asset to AT&T, and in our opinion definitely has a great career in his future. Please pass this along to the powers that be. Sincerely, Diane and Richard Jablonski
    Response from AT&T
    We work hard to staff our stores with knowledgeable and friendly associates.
  • full starfull starfull starfull starfull star5
    This was the 3rd store we visited trying to find a solution to my daughter’s broken iPad problem. Keegan was extremely helpful!!!! He was able remedy the situation and actually help instead of trying to get us to “just upgrade”. Very knowledgeable as well. We will be coming to this location from now on.
    Response from AT&T
    Hi Stacey K. Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
  • full starempty starempty starempty starempty star1
    I just walked into the store needing help and was handed printed directions like I was a bother to the associate all.while he sat on a chair looking like he was falling asleep like I was bothering him to do his job I worked retail for 14 years and would never treat customers with that level of laziness and disrespect I wish I knew how to call the manager very disappointed and very upset how me and my family were treated
    Response from AT&T
    Hi Lisa c. This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the great experience you deserve.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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