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AT&T Store Franklin Cool Springs

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
3021 Mallory Lane
Ste 110
Franklin, TN 37067
US
We are located on Mallory Lane, across from Walgreen's, between FedEx and Five Guys Burgers.
(615) 771-7888(615) 771-7888
Your device, your way, on your schedule
Learn More
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4.2 out of 5.0full starfull starfull starfull starhalf star
(58 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
LG G8X ThinQ
Learn how to pre-order the new LG G8X ThinQ from AT&T starting October 25.
Google Pixel 4 & 4XL
Pre-order the new Google Pixel 4 & 4XL from AT&T now. Also learn how to get up to $1,000 off ($700 credit & $300 reward card) with port in and eligible trade-in. See offer details.
AT&T has the fastest wireless network in Nashville
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
Calling all witches and wizards
Switch to AT&T to get an exclusive offer for Harry Potter: Wizards Unite players.
First Responder and Military Appreciation. HONORING THOSE WHO SERVE.
To show our thanks, we’re offering 25% off each line with an AT&T Unlimited &More℠ wireless plan.
Get More TV Freedom
Stream TV live and on demand – anytime, anywhere, all on your favorite devices. No annual contract. No satellite needed.
Get our lowest price ever on fiber-fast internet
For a limited time, enjoy Internet 300 for the price of Internet 100 - that's 3x the speed for more surfing, streaming, and gaming.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Featured Products

  • Google Pixel 4XL

    Pre-order available now. Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Google Pixel 4XL with trade-in of eligible smartphone & qualifying installment and data plans.
  • iPhone 11 Pro

    Switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • Galaxy Note10+

    Switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Franklin Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Are you looking for the hottest new device or an awesome accessory? Our Cool Springs Store location has got you covered. We’re your one-stop shop in Franklin, TN. We have phones, tablets, wearables, and more you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. So, now that you know us a little better stop by our store located at 3021 Mallory Lane. We’d love to get to know you!
Where to Park
We share a parking lot with Papa John's and FedEx. Any of the parking up front is available, along with the second and third rows. Park anywhere you like and come in the front door!
manager photo
Meet our manager
If the face looks familiar, that’s because you’ve seen Martyn at one of the local AT&T stores before! He’s got six years under his belt with us and stepped into the manager role here at the Cool Springs store last year. An avid coach and mentor, he loves his job and employees he serves. Martyn and his team are here to match you with the perfect wireless, internet, and entertainment solutions for your family! Also, Business Experts readily available to help with your small business needs too! We’d love for you to stop in and say hi!
manager photo
Meet our manager
If the face looks familiar, that’s because you’ve seen Martyn at one of the local AT&T stores before! He’s got six years under his belt with us and stepped into the manager role here at the Cool Springs store last year. An avid coach and mentor, he loves his job and employees he serves. Martyn and his team are here to match you with the perfect wireless, internet, and entertainment solutions for your family! Also, Business Experts readily available to help with your small business needs too! We’d love for you to stop in and say hi!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

4.2 out of 5.0full starfull starfull starfull starhalf star
(58 Reviews)
  • 5 out of 5full starfull starfull starfull starfull star
    I went to get a new SIM card for my new phone , Mr. Von was very kind and got it done so quickly. Thank you Mr.Von.
  • 5 out of 5full starfull starfull starfull starfull star
    I needed to add a phone to my existing account. Andrew was very professional and courteous. Very knowledgeable. Will request he assist me anytime i need assistance at the Franklin store.
  • 5 out of 5full starfull starfull starfull starfull star
    I needed to upgrade my old I phone. In the past, this has been a several hour process. Andrew got me exactly what I needed. I was in and out in less than 25mins. Very professional and friendly service from him.
  • 1 out of 5full starempty starempty starempty starempty star
    The people in the store were un helpful and would rather pass us off to others so they could go talk to each other. The Samsung rep that was there today was more helpful than anyone else in the store.
  • 5 out of 5full starfull starfull starfull starfull star
    I have had some HORRIBLE experiences dealing with At&t's customer service reps no matter if it was on the phone or in some of the corporate stores but this week I decided to try the store in Franklin, Tn. on Mallory Lane and I couldn't have been more pleased. Kenny and Jonathan was very professional and you could tell that they cared about their jobs and more than that, their customers and that is something that other stores could really use more of. They asked what they could help me with and didn't waste any time helping me in a very timely matter. It is service like this that make people feel like they matter. Way to go guys, keep up the good work!

More locations in the Franklin area

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