AT&T Store Knoxville Harvest Park

In-store shopping
Curbside pickup
In-store pickup
Map of 5429 Washington Pike in Knoxville
Get directions to AT&T Store at 5429 Washington Pike Knoxville, TN
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

5429 Washington Pike
Knoxville, TN 37918
US
We are located in the Target shopping center, off of Washington Pike and next to Harvest Park.

Special offers and new phones for Knoxville

  • SMARTPHONE
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  • New iPhone
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  • AT&T Apple Watch BOGO

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  • AT&T PREPAID
    AT&T PREPAID SIM

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About the Knoxville Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Harvest Park AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Harvest Park AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We have dedicated parking right outside our doors.
manager photo
Meet our manager
Jamie leads the team of friendly experts at the Harvest Park AT&T store and has been with AT&T for 20+ years and is proud to serve the Knoxville community providing the best in wireless and entertainment solutions. Jamie is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Jamie D provided a wonderful customer experience. After trying to get a problem resolved over the phone and being transferred 3 times starting over each time my husband said forget this we’re going to go speak to someone in person.
    Thanks Jamie ❤️
    Response from AT&T
    Hi Rita T. Thanks for taking the time to give us feedback on your visit. We agree, Jamie is wonderful at helping our customers and value her as an employee. I am glad that she was help you during your store visit. We look forward to seeing you next time!
  • full starfull starfull starfull starfull star5
    I was in the store last night and Jordan Winters helped us. He was very helpful and knowledgeable with the issue we were having with the phone. It was just a great experience his customer service skills are awesome.
    Response from AT&T
    Hello Rhonda P. I'm glad that you had a good experience with Jordan and he was able to get your issue resolved. We appreciate having you as a customer and look forward to seeing you at our location again soon!
  • full starempty starempty starempty starempty star1
    I was EXTREMELY unsatisfied with the manager lastnight. Jonathan was rude and his customer service was trash!!! I was in the store for 3 hours and left out with a phone I came in the store with on that I paid the bill on yesterday morning that is now OFF. I was in the store for about 30-45 min being serviced when Johnathan approached me and my kids ,along with the Hispanic family beside us that was also getting help, and proceeded to tell us that we need to go sit in the car because they were over capacity. Now mind you I’m already being helped so y do me and my kids that have already been in the store for quite some time need to leave and sit in the car while others that are coming in can walk around because they over capacity NEVER in my life of COVID has anybody told me to leave cause they over capacity when I’ve already been in the store. I was trying to switch from boost to AT&T but my account was flagged as “fraud”. I told them I wasn’t leaving the store til they ported my number back over to the phone I came in with so I can proceed to use my boost that I paid the bill on, they sat there and told me they couldn’t port it over and that if I wanted service with them I had to go port my number back over at another company and then come to them. They also told me if I don’t lort my number in that I will loose a number that I’ve had for YEARSSSSSS. While sitting there mad because I’m leaving with a phone off but came in the store with that phone on and was told there was nothing else they could do but I can use wifi on my phone 😡I have 5 kids at home with NO PHONE NO TYPE OF COMMUNICATION and now I have to use wifi to use my internet but can’t call out unless I FT somebody! This is the WORST EXPERIENCE I’ve ever had and I will be calling Corporate!!!!!
  • full starfull starfull starfull starfull star5
    Jordan provided excellent today in fixing, his knowledge, demeanor were also very impressive.
    Response from AT&T
    Hello Thomas, we are glad to hear Jordan was able to fix your issue! We look forward to seeing you again soon.
  • full starempty starempty starempty starempty star1
    I expressed a concern I have to representative Jones. He barely looked me in the eye and ended up shouting at me. Not professional or courteous!

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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