AT&T Store Mt. Juliet Providence

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 5:00 PM
401 S Mt Juliet Rd
Ste 230
Mt. Juliet, TN 37122
US
We are located on S Mount Juliet Rd, in Providence Market Place. We are next door to the UPS Store. Right across from Panera Bread.
(615) 773-0839(615) 773-0839
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Everyone in Mt. Juliet has a reason to give. What’s yours?
Your generous donation of $1, $3, $5 or $10 will help the American Heart Association create a world free of heart disease and stroke – making a healthier, longer life possible for everyone. Stop by our Mt. Juliet location today to learn more!
AT&T & American Heart Association in Mt. Juliet
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is Nashville's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Mt. Juliet

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Mt. Juliet

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Mt. Juliet?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Mt. Juliet Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our goal! From the newest wireless devices to all of your entertainment in one place with AT&T TV (That you can walk out watching!), we've got you covered. Whether you're at home or on the go, our experts can build the best solution for your lifestyle. Plus, check out our unbeatable selection of wireless accessories and AT&T Internet plans! Our location also has business experts on hand to help support the wireless needs of your small businesses. Come by and see us today!
Where to Park
Hopefully, you'll luck out and be Front Row Joe! If that doesn't happen and the front row is full, we have additional parking along side the building as well as more parking across the street from our front door.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Alyssa? Alyssa has over 3 years of wireless retail experience. She is committed to providing exceptional service and helping every customer find the solutions that best fit their needs. Stop by today and let Alyssa & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Alyssa? Alyssa has over 3 years of wireless retail experience. She is committed to providing exceptional service and helping every customer find the solutions that best fit their needs. Stop by today and let Alyssa & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    The most rude, young man I have ever encountered!
  • 5 out of 5full starfull starfull starfull starfull star
    We had to transfer and activate 7 devices which required several visits to the office. the agents were all very helpful and patient with us.
  • 1 out of 5full starempty starempty starempty starempty star
    Paten the store manager cared less about helping me. I wanted to pay cash for an Ipaid and change out my old one. First he said I would have to get a new line. Second they’d have to run a credit check. Now I’m a banker and you are not running a credit check for me to pay cash for a product. He didn’t care I’m a 20+ year customer and I have mobile, Direct TV and home security. He could have cared less and he said he was the manager. Funny a phone call to customer service and solution was easy. Go to any store and switch out the simm card. Wow you would have thought he would know that. So in a competitor store 10 minutes later new IPad and no credit check or hassle. I would avoid this store at all cost. Not the first time they couldn’t or wouldn’t help! Their loss on this sale and all future purchases by me or my friends. And thats a very wide net. Paten you may want to learn about business if you are going to work in it! No charge or credit check for the advice.
  • 1 out of 5full starempty starempty starempty starempty star
    The associate and manager on duty 2/20/19 disrespected me during our interaction by talking down to me, being rude, cutting me off, disregarding my questions/concerns. The manager on duty said "haven't you been in here before with complaints?" "what is it that you even do for a living anyway?". I have only been in this store once before, and that was to purchase my current phone. I was simply in the store to have my phone looked at because it would not turn on. I attempted to buy 2 new phones for my wife and I instead of filing an insurance claim or getting my phone repaired. I was told that I didn't qualify for the promotion going on (buy one iPhone get one free) because I am an existing customer and that I would have to open a 3rd line in order to get the promotion. I inquired as to why this was the case and why they couldn't just use my existing lines to apply the promotion to and received a harsh "that is just the way it is, sir, there is nothing we can do about it". I declined this ridiculous offer and the manager on duty made rude comments under his breath about my not wanting to take part in the deal (then proceeded to ask about my profession). I decided to make an insurance claim and was told that the insurance plan does not cover the phone's software failing on its own and that I would have to pay to have the phone replaced. I could not believe that the insurance plan does not cover a phone failing on its own. When I inquired further about this, I was simply given the insurance claim phone number and the manager on duty said “too bad, you’ll just have to pay”. The biggest complaint I have is that the manager displayed zero compassion or respect for a loyal customer. There happened to be another gentleman customer in there at the same time who ended up in an verbal altercation with the manager as well. I find it disheartening that a company allows such behavior to occur. The level of unprofessionalism and disrespect is astonishing. The damage has been done. The next steps are in AT&T's hands as an organization. If they allow their employees, especially individuals who are in leadership/management positions, to treat customers poorly, one lost customer will soon turn into 100. Good people beget good people... and if this is the level of customer service AT&T is willing to provide, then it is time to realign themselves with the basic core values of honesty, compassion, and respect. I have been a loyal customer for 20+ years but will be leaving.
  • 4 out of 5full starfull starfull starfull starempty star
    Excellent staff. Young man explained my phone, my service, made recommendations about features,etc. Left there feeling I was truly helped. My only negative about the visit was finding the store. The street address is useless information. Directions need to say " In Providence, next to Kroger and Panera Bread"I searched for the street address for 20 minutes.

More locations in the Mt. Juliet area

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