AT&T Store Mt. Juliet Providence

Day of the WeekHours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
401 S Mt Juliet Rd
Ste 230
Mt. Juliet, TN 37122
US
We are located on S Mount Juliet Rd, in Providence Market Place. We are next door to the UPS Store. Right across from Panera Bread.
(615) 773-0839(615) 773-0839
Your device, your way, on your schedule
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4.0 out of 5.0full starfull starfull starfull starempty star
(33 Reviews)
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Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Special offers on your favorite phones

  • iPhone XR

    Learn how to get an iPhone XR 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 off in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Samsung Galaxy Note10+ 5G

    Learn how to switch to AT&T & get up to $950 off in bill credits on a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • Samsung S10e

    Learn how to get the Samsung S10e 128GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Mt. Juliet Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Providence Marketplace Store location has got you covered. We’re your one-stop shop in Mount Juliet, TN. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV and UVERSE packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Mount Juliet, TN store located at 401 S Mount Juliet Rd! We’d love to get to know you.
Where to Park
Hopefully, you'll luck out and be Front Row Joe! If that doesn't happen and the front row is full, we have additional parking along side the building as well as more parking across the street from our front door.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Alyssa? Alyssa has over 3 years of wireless retail experience. She is committed to providing exceptional service and helping every customer find the solutions that best fit their needs. Stop by today and let Alyssa & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Alyssa? Alyssa has over 3 years of wireless retail experience. She is committed to providing exceptional service and helping every customer find the solutions that best fit their needs. Stop by today and let Alyssa & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    We had to transfer and activate 7 devices which required several visits to the office. the agents were all very helpful and patient with us.
  • 1 out of 5full starempty starempty starempty starempty star
    Paten the store manager cared less about helping me. I wanted to pay cash for an Ipaid and change out my old one. First he said I would have to get a new line. Second they’d have to run a credit check. Now I’m a banker and you are not running a credit check for me to pay cash for a product. He didn’t care I’m a 20+ year customer and I have mobile, Direct TV and home security. He could have cared less and he said he was the manager. Funny a phone call to customer service and solution was easy. Go to any store and switch out the simm card. Wow you would have thought he would know that. So in a competitor store 10 minutes later new IPad and no credit check or hassle. I would avoid this store at all cost. Not the first time they couldn’t or wouldn’t help! Their loss on this sale and all future purchases by me or my friends. And thats a very wide net. Paten you may want to learn about business if you are going to work in it! No charge or credit check for the advice.
  • 1 out of 5full starempty starempty starempty starempty star
    The associate and manager on duty 2/20/19 disrespected me during our interaction by talking down to me, being rude, cutting me off, disregarding my questions/concerns. The manager on duty said "haven't you been in here before with complaints?" "what is it that you even do for a living anyway?". I have only been in this store once before, and that was to purchase my current phone. I was simply in the store to have my phone looked at because it would not turn on. I attempted to buy 2 new phones for my wife and I instead of filing an insurance claim or getting my phone repaired. I was told that I didn't qualify for the promotion going on (buy one iPhone get one free) because I am an existing customer and that I would have to open a 3rd line in order to get the promotion. I inquired as to why this was the case and why they couldn't just use my existing lines to apply the promotion to and received a harsh "that is just the way it is, sir, there is nothing we can do about it". I declined this ridiculous offer and the manager on duty made rude comments under his breath about my not wanting to take part in the deal (then proceeded to ask about my profession). I decided to make an insurance claim and was told that the insurance plan does not cover the phone's software failing on its own and that I would have to pay to have the phone replaced. I could not believe that the insurance plan does not cover a phone failing on its own. When I inquired further about this, I was simply given the insurance claim phone number and the manager on duty said “too bad, you’ll just have to pay”. The biggest complaint I have is that the manager displayed zero compassion or respect for a loyal customer. There happened to be another gentleman customer in there at the same time who ended up in an verbal altercation with the manager as well. I find it disheartening that a company allows such behavior to occur. The level of unprofessionalism and disrespect is astonishing. The damage has been done. The next steps are in AT&T's hands as an organization. If they allow their employees, especially individuals who are in leadership/management positions, to treat customers poorly, one lost customer will soon turn into 100. Good people beget good people... and if this is the level of customer service AT&T is willing to provide, then it is time to realign themselves with the basic core values of honesty, compassion, and respect. I have been a loyal customer for 20+ years but will be leaving.
  • 4 out of 5full starfull starfull starfull starempty star
    Excellent staff. Young man explained my phone, my service, made recommendations about features,etc. Left there feeling I was truly helped. My only negative about the visit was finding the store. The street address is useless information. Directions need to say " In Providence, next to Kroger and Panera Bread"I searched for the street address for 20 minutes.
  • 5 out of 5full starfull starfull starfull starfull star

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