AT&T Store Fort Worth Westover Village

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Map of 501 Alta Mere Drive in Fort Worth
Get directions to AT&T Store at 501 Alta Mere Drive Fort Worth, TX
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
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501 Alta Mere Drive
Suite #1001
Fort Worth, TX 76114
US
We are located in front of Half Price Books and next to Sport Clips.

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About the Fort Worth Store

Authorized Retailer
Employee at AT&T

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Fort Worth, TX. We're located at the corner of Alta Mere Drive and Sherry Lane. We are nestled in-between Sport Clips and Chase Bank. Conveniently located off Highway 30, we serve the Westover area and surrounding neighborhoods, including students at Columbia College - Fort Worth and Northwood University - Fort Worth. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Fort Worth, TX. We're located at the corner of Alta Mere Drive and Sherry Lane. We are nestled in-between Sport Clips and Chase Bank. Conveniently located off Highway 30, we serve the Westover area and surrounding neighborhoods, including students at Columbia College - Fort Worth and Northwood University - Fort Worth. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starempty starempty starempty starempty star1
    On July 8, 2021 my 78 year old dad, also an AT&T customer for over 20
    Years, went to the AT&T store at
    501 Alta Mere Dr Suite 1001, Fort Worth, TX 76114.
    He had received his new phone in the mail and needed help setting it up. The first time he went into this location, the girl working the front area, told him “she couldn’t help him” so he went home, thinking he’d go back later when someone else was there that could help him.
    So he returned later on the same day, and told them when he walked in what he was there for and took a seat waiting to be helped.
    The manager, Cody Calloway, told him, “I can’t help you and if you don’t leave I’ll have to call the POLICE to take you out of here for disrupting my customers”. My dad never said a word, he was just waiting for the salesman to finish with his current customer thinking he’d be next. So he left. UNACCEPTABLE! & SHAME ON YOU MR. AT&T STORE MANAGER Cody Calloway for not having the time, patience or decency to help a customer of 20 years set up his new cell phone or explaining why you couldn’t help him. WHO DOES THAT??
    Who is discourteous to an elderly person needing help with his AT&T phone at an AT&T store ??
    BECAUSE that’s what you’re there to do…evidently not!!! You chose to be curt & brusque to him!!
    You obviously have ZERO care for CUSTOMER SERVICE!
    Anyone that knows my dad knows he’s friendly and courteous and for this to happen to him infuriates me!!
  • full starempty starempty starempty starempty star1
    Today, my 78 year old dad, also an AT&T customer for over 20
    Years, went to the AT&T store at
    501 Alta Mere Dr Suite 1001, Fort Worth, TX 76114.
    He had received his new phone in the mail and needed help setting it up. The first time he went into this location, the girl working the front area, told him “she couldn’t help him” so he went home, thinking he’d go back later when someone else was there that could help him.
    So he returned later on the same day, and told them when he walked in what he was there for and took a seat waiting to be helped.
    The gentleman, who I find out was the Manager told him, “I can’t help you and if you don’t leave!, I’ll have to call the POLICE to take you out of here for disrupting my customers”. My dad never said a word, he was just waiting for the gentleman to finish with his current customer thinking he’d be next. So he left. UNACCEPTABLE! & SHAME ON YOU MR. AT&T STORE MANAGER for not having the time, patience or decency to help a customer of 20 years set up his new cell phone or explaining why you couldn’t help him. WHO DOES THAT??
    Who is discourteous to an elderly person needing help with his AT&T phone at an AT&T store ??
    BECAUSE that’s what your there to do…evidently not!!! You chose to be curt & brusque to him!!
    You obviously have ZERO CUSTOMER SERVICE experience Manager, Cody Calloway!!
  • full starempty starempty starempty starempty star1
    RUDE manager and employees! I was not greeted by any of the 3 employees there, the store was empty. All of them were on their phones and barely looked when we came in. Had this been an isolated experience, I would not complain. There are people who would love to have their jobs, and I'm sure anyone could demonstrate better customer support than the employees of the Alta Mere store. Will NEVER return to this store, clearly these individuals need to be fired or remedially trained. Iys seems these emp;oyees only are lazy and unethused when helping people of color. I observed other interactions with other customers and this behavior appears to be racially selective. This store does not meet the level of service and support I've learned to expect from AT&T. They should work for Verizon they would fit right in.
  • full starempty starempty starempty starempty star1
    I dissapointed about the service! I bought a prepaid card for 50$ and the just have put the card into my mobile router but not given me the PUK or PIN code.

    So the card is absolutely useless and I spent 50$ for heaven.

    Would never go again to this store!!!

    Pay attention that you will get anything from those guys!
  • full starfull starempty starempty starempty star2
    spoke to rep about getting ads removed from phone.This was the 1st time I'd used smart switch,so I assumed that's how it got on the new one.I was told "You probably put it on there when you transferred files." Like I said, I already figured that out.I was told to go to Samsung Experience if I didn't want to factory reset and wipe my phone.I went there(15-20 miles away),only to be told"When AT&T can't figure it out, they send you to us. Usually we have the same answer." Normally I would recommend this AT&T store highly, but after the dealings with this rep, I think I'll just recommend a different rep.

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ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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