AT&T Store Norfolk Norfolk Four Square Center

In-store shopping
Curbside pickup
In-store pickup
Map of 1119 N Military Hwy in Norfolk
Get directions to AT&T Store at 1119 N Military Hwy Norfolk, VA
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

1119 N Military Hwy
Ste 200
Norfolk, VA 23502
US
We are located directly beside Starbucks, and in the same parking lot as taco bell.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Norfolk

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Norfolk

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Norfolk?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Norfolk Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Military Hwy AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Military Hwy AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is conveniently located in front of the location and additional parking is located in the rear of the building.
manager photo
Meet our manager
George leads the team of friendly experts at the Military Hwy AT&T store and has been with AT&T for 13+ years and is proud to serve the Norfolk community providing the best in wireless and entertainment solutions. George is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Excellent customer service 😊 It was really nice having a sales representative care more about you instead of trying to make a sale. Highly Recommend this location 😉
    Response from AT&T
    Hello Kathi L. Martinez, We work hard to staff our stores with knowledgeable and friendly associates. We sincerely appreciate you and all our customers!
  • full starempty starempty starempty starempty star1
    Service is definitely gone downhill always a different answer the kiosk machines are always broken it's not that hard to make a payment until you deal with somebody and then it becomes a political song and dance and seems every person has something different to do don't need my ID to make a payment I've got all the information the same information I put in kiosk
    Response from AT&T
    Hello Paul U, Your experience in our store matters to us. Thank you for bringing this to our attention.
  • full starfull starfull starfull starfull star5
    I arrived at At&T 30 minutes before closing. The three gentlemen were all nice and patient to ensure I received quality customer service. Thanks you guys. Military Highway location inNorfolk is the best!!!
    Response from AT&T
    Hello S.white; Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starempty starempty starempty starempty star1
    I was in your store today to transfer information from one phone to another was told they could not do it because of the Virus.there was other people being helped when I was there. I pay my bill on time and I have had this done before at your store. I feel this was just an excuse, because the phone was not purchased at your store. Please don't use the virus as an excuse.
  • full starempty starempty starempty starempty star1
    I went to AT&T to get a replacement phone, I only needed one phone but they had a buy one get one free promotion. They also had a promotion where I could get DIRECTV for a literally a dollar more if I included that in my bundle. The past several months have been an absolute nightmare. I have gone to the store multiple times with my original rep Trashaun “Trae” Nelson, he acknowledges my issue pleasantly and always acts concerned. But has not had the follow-through to resolve it. I was supposed to get a gift card, I didn’t. My bill was supposed to be a little over $200, it is $300. I had DIRECTV come to my house four times to try to do the installation in the first three reps so that they could not do it, but the final rep was able to fix it. Normally, I am not one to complain, but I’m tired of calling, texting, and going by the store multiple times and never having it fixed. To make it worse if I try to call the customer service number they can either only do wireless or DIRECTV. They can’t do both, and no one has record of my original quote from Trashaun. I would highly recommend never going to the store. I like AT&T and the service but it has been an absolute headache. On top of that I did call customer service one time to resolve an issue and the representative told me that I would not have to pay the balance of the phone cost and could
    still pay monthly if I made a change to the number, and then I was charged the $600 for the phone as well. When I talked to the phone representative they said they was nothing they could do to help me, even though I requested they listen to the call they say the record that would prove the associate said I wouldn’t have to pay the $600 all at once. I can’t say if I will stay with AT&T, even though I have been a customer for over a decade, but this experience at this store has made it a challenge. I’m a customer that is pretty flexible, but how hard is it to follow up. We’ve been going back and forth since July and I have text messages to prove it. Just do better.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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