AT&T Store Federal Way Gateway Plaza Store
In-store shopping
Curbside pickup
In-store pickup
Personal delivery
View:
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
In-store shopping
Schedule an appointmentYou can schedule an appointment at this store and visit on your schedule.
2420 S 320th St
Federal Way, WA 98003
US
Located next to Black Angus
(253) 529-0448
Everyone gets our best deals! Come visit the Federal Way store and take a look at the current iPhone deals.
iPhone 13 Pro Max
Buy the new iPhone 13 Pro Max from AT&T. Learn how to get up to $700 off with eligible trade-in.
Samsung Galaxy S22
Get the new Galaxy S22 series online now at AT&T. Learn how to get up to $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.
Req’s compatible device/service and download of AT&T Mobile Security and Call Protect apps. Data charges may apply. Other terms and req’s apply. Visit att.com/security to learn more
Essential at home. Essential at work.
To all of us, you’re essential. We appreciate all our military, veterans, first responders, teachers, nurses, physicians, and their families.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
Special offers and new phones for Federal Way
![Samsung Galaxy S22 Ultra]()
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.![Samsung Galaxy A53 5G]()
Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.![Apple iPhone SE 3rd gen (2022)]()
SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.![Google Pixel 6]()
SMARTPHONE
Google Pixel 6
Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.10.00/mo.![AT&T Prepaid Double Data]()
AT&T PREPAID
Double data. Same price.
Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details25.00/mo.![AT&T PREPAID SIM]()
AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Federal Way Store
Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Gateway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
At the Gateway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Meet our manager
Isabella leads the team of friendly experts at the Gateway AT&T store and has been with AT&T for 3+ years and is proud to serve the Federal Way community providing the best in wireless and entertainment solutions. Isabella is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
What our customers are saying
4.3- September 18, 2021
1First they told me I could get one phone for a certain amount, then they didn't have it because it was on hold. Talked me into another phone. Then they told me they'd hold the last one, then sold it. Then when I called to confirm, they said they didn't have any deals on that phone after already saying they did. Told me I had to upgrade my service or I couldn't buy the phone. When I went in the second time they sold the phone "on hold" for me out from under me. Then tried to charge me more for the other phone. It was very frustrating and the staff was incredibly rude. I left intending to change my provider. Horrible customer service all around. Bate and switch and nasty rude! Ended up going to a different location...what a difference! They made up for these jerks. - August 30, 20212Took a payment in for my father and had a rotten experience. Your associate, Beau, needs to get more customer service training and pay attention. He kept asking me what my relationship to the account holder was even though I repeated that I was a daughter multiple times. Then he kept saying it was a third party check even though I explained that it was my father's check. Which anyone could tell from looking at it. The two leads/managers were very helpful. Glad I switched to Consumer Cellular and don't have to deal with bad customer service.
- April 18, 20215My wife and I came into the store on Friday for some troubleshooting on our phones and account. The staff went above and beyond to help us. They even allowed us to go to dinner next door and delivered our phone there. Very impressed and would recommend this team to anyone needing service! Thank you and God BlessResponse from AT&TJune 8, 2021Hello Eric R, Our number one goal is to provide you with an exceptional customer experience. We work hard to staff our stores with knowledgeable and friendly associates. We sincerely appreciate you and all our customers! Hope to see you again!
- November 23, 20201Long time customer, and goodbye. Was asked to wait in my car which is completely understandable. Gave them my full name, phone number, and make an model of my car so they could contact when ready. 3 people in front of me and 47 minutes went by, then they started letting people in that came after me. I went into the store and they said they couldn't find me(there was 4 cars in the lot). I was calm and composed and I'm guessing the floor lead ushered me right in.
I told her I wanted to add a line for my significant other and get her a new phone. She was very distracted by everything going on around her, didn't know the pricing of the phones, didn't know the current upgrade offers, didn't give me any information to take with me, and less than 5 minutes of her time. Extremely frustrating to be treated soo poorly after waiting so long.Response from AT&TNovember 24, 2020Hello Brian S. This is not the experience we wanted you to have. We want to help everyone in a timely manner and apologize that this was not the case. We will work with our employees to ensure you are provided with the great experience you deserve. Hope to see you again! - May 23, 20205I have been an AT&T customer for over 15 years, I have never had such Excellent customer service like I did at this location. Kennidy Was able to help with a very difficult situation and successfully problem solved my issue. I would recommend going to this location any day.Response from AT&TMay 23, 2020Hi Marlene, we genuinely appreciate your time and business we work hard to assist our customers with the best AT&T experience. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders.
Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONES
When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Federal Way area
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Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
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