AT&T Store Federal Way Gateway Plaza Store

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 2420 S 320th St in Federal Way
Get directions to AT&T Store at 2420 S 320th St Federal Way, WA
View:
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

2420 S 320th St
Federal Way, WA 98003
US
Located next to Black Angus

Special offers and new phones for Federal Way

  • SMARTPHONE
    Samsung Galaxy S22 Ultra

    SMARTPHONE

    Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.​ See offer details.
  • Smartphone
    Samsung Galaxy A53 5G

    Smartphone

    Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.
  • New iPhone
    Apple iPhone SE 3rd gen (2022)

    SMARTPHONE

    Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.
  • SMARTPHONE
    Google Pixel 6

    SMARTPHONE

    Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.
    10.00
    /mo.
    Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.
  • AT&T PREPAID
    AT&T Prepaid Double Data

    AT&T PREPAID

    Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)
    25.00
    /mo.
    Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details
  • AT&T PREPAID
    AT&T PREPAID SIM

    AT&T PREPAID

    Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.

About the Federal Way Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Gateway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Gateway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Isabella leads the team of friendly experts at the Gateway AT&T store and has been with AT&T for 3+ years and is proud to serve the Federal Way community providing the best in wireless and entertainment solutions. Isabella is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    First they told me I could get one phone for a certain amount, then they didn't have it because it was on hold. Talked me into another phone. Then they told me they'd hold the last one, then sold it. Then when I called to confirm, they said they didn't have any deals on that phone after already saying they did. Told me I had to upgrade my service or I couldn't buy the phone. When I went in the second time they sold the phone "on hold" for me out from under me. Then tried to charge me more for the other phone. It was very frustrating and the staff was incredibly rude. I left intending to change my provider. Horrible customer service all around. Bate and switch and nasty rude! Ended up going to a different location...what a difference! They made up for these jerks.
  • full starfull starempty starempty starempty star2
    Took a payment in for my father and had a rotten experience. Your associate, Beau, needs to get more customer service training and pay attention. He kept asking me what my relationship to the account holder was even though I repeated that I was a daughter multiple times. Then he kept saying it was a third party check even though I explained that it was my father's check. Which anyone could tell from looking at it. The two leads/managers were very helpful. Glad I switched to Consumer Cellular and don't have to deal with bad customer service.
  • full starfull starfull starfull starfull star5
    My wife and I came into the store on Friday for some troubleshooting on our phones and account. The staff went above and beyond to help us. They even allowed us to go to dinner next door and delivered our phone there. Very impressed and would recommend this team to anyone needing service! Thank you and God Bless
    Response from AT&T
    Hello Eric R, Our number one goal is to provide you with an exceptional customer experience. We work hard to staff our stores with knowledgeable and friendly associates. We sincerely appreciate you and all our customers! Hope to see you again!
  • full starempty starempty starempty starempty star1
    Long time customer, and goodbye. Was asked to wait in my car which is completely understandable. Gave them my full name, phone number, and make an model of my car so they could contact when ready. 3 people in front of me and 47 minutes went by, then they started letting people in that came after me. I went into the store and they said they couldn't find me(there was 4 cars in the lot). I was calm and composed and I'm guessing the floor lead ushered me right in.

    I told her I wanted to add a line for my significant other and get her a new phone. She was very distracted by everything going on around her, didn't know the pricing of the phones, didn't know the current upgrade offers, didn't give me any information to take with me, and less than 5 minutes of her time. Extremely frustrating to be treated soo poorly after waiting so long.
    Response from AT&T
    Hello Brian S. This is not the experience we wanted you to have. We want to help everyone in a timely manner and apologize that this was not the case. We will work with our employees to ensure you are provided with the great experience you deserve. Hope to see you again!
  • full starfull starfull starfull starfull star5
    I have been an AT&T customer for over 15 years, I have never had such Excellent customer service like I did at this location. Kennidy Was able to help with a very difficult situation and successfully problem solved my issue. I would recommend going to this location any day.
    Response from AT&T
    Hi Marlene, we genuinely appreciate your time and business we work hard to assist our customers with the best AT&T experience. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Federal Way area

  • AT&T Store Federal Way Federal Way

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 11:00 AM - 6:00 PM
    1838 South Commons
    #730-A28
    Federal Way, WA 98003
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    0.38 mi to your search
  • AT&T Store Federal Way Federal Way Crossings

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 11:00 AM - 6:00 PM
    1507 South 348th Street
    Suite K-201
    Federal Way, WA 98003
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    1.91 mi to your search
  • AT&T Store Auburn Auburn

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 6:00 PM
    1038 Outlet Collection Way
    Auburn, WA 98001
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    2.97 mi to your search

Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.