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<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

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When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

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Common Internet - Set up & order status - Order status

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Common Internet - Set up & order status - Plans

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Common Internet - Set up & order status - Set up

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Common Internet - Set up & order status - Replace your equipment

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Common Internet - Set up & order status

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Common Internet - Browsing, usage & speeds - Data usage

Explore factors that impact internet speed and learn how to improve browsing. Get details on internet data usage.

Common Internet - Browsing, usage & speeds

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Common Internet - Equipment - Wi-Fi gateways & All-Fi Hubs

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Common Internet - Equipment - Wi-Fi extenders & All-Fi Boosters

Common Internet - Equipment - DSL Modems

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Common Internet - Equipment - Advanced info

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Common Internet - Equipment

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Common Internet - Network & connections - Wi-Fi network

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Common Internet - Network & connections - Smart Home Manager

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AT&T Internet Air

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<p>The 5G Gateway comes with default Wi-Fi security settings. You can update or change yours as needed. From a device connected to your gateway:</p>
<ol><li>Sign in to the <a title="Link opens in new window" href="http://attwifi.manager/" target="_blank">Internet Air web admin portal</a>.</li><li>Open <strong>Network</strong> and select <strong>Wi-Fi</strong>.</li><li>Scroll and select <strong>Security Setting</strong>.</li><li>Choose your option from the menu.</li><li>Select <strong>Save</strong>.</li></ol>

Manage Wi-Fi security

<h3>Gateway</h3>
<p>The quickest way to get your Wi-Fi® name and password is from your 5G Gateway. Look for a label on the bottom of the device. It will have your default Wi-Fi details.</p>
<h3>Admin portal</h3>
<p>From a device connected to your gateway:</p>
<ol><li>Sign in to the <a title="Link opens in new window" href="http://attwifi.manager/" target="_blank">Internet Air web admin portal</a>.</li><li>Open <strong>Network</strong> and select <strong>Wi-Fi</strong>.</li><li>Scroll to see your Wi-Fi name and password.</li></ol>

Find Wi-Fi info

<p>You can change your default Wi-Fi® info in just a few steps. From a device connected to your 5G Gateway:</p>
<ol><li>Sign in to the <a title="Link opens in new window" href="http://attwifi.manager/" target="_blank">Internet Air web admin portal</a>.</li><li>Open <strong>Network</strong> and select <strong>Wi-Fi</strong>. </li><li>Enter a custom:
<ul><li>Wi-Fi Network Name (SSID)</li><li>Wi-Fi Password</li></ul>
</li><li>Select <strong>Save</strong>.</li></ol>
<p><strong>FYI:</strong> If you change your Wi-Fi name or password, make sure you update the connection info for any devices that were previously connected.</p>

Manage your Wi-Fi info

Find Wi-Fi info

Gateway

Admin portal

Change Wi-Fi info

Manage Wi-Fi security