Lifeline

Making wireless service affordable for people with limited income

AT&T Lifeline

Being connected is important in today's world, and AT&T believes people should have access to wireless service. If you are in a qualifying low-income household, you may be able to reduce your bill by getting a Lifeline discount on your wireless phone or home phone service.

What is Lifeline?

Lifeline is a federal program that lowers the monthly cost of wireless phone or home phone for qualifying customers. Eligible customers will get at least a $5.25 discount on their bill. Qualifying customers who live on federally recognized tribal lands may get up to an additional $25 discount.

You can get one Lifeline discount (wireless phone or home phone, but only one service) per household, not per person, and a household can get a Lifeline discount from only one provider.

Do I qualify?

You may qualify for a Lifeline benefit based on:

  • Your income. You may be eligible for a Lifeline benefit if you meet the household income requirements. See if you meet the income requirements by clicking here.

-OR-

  • Participation by you or someone else in your household in one of the following federal assistance programs:
  1. Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
  2. Medicaid
  3. Supplemental Security Income (SSI)
  4. Federal Public Housing Assistance (FPHA)
  5. Veterans Pension and Survivors Benefit
  6. Tribal Programs (and live on federally-recognized Tribal lands)

AT&T provides a Lifeline discount on wireless service in certain areas of the following states. Call for availability at your specific location. Additional information for your state is available by clicking on a link below.

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PUERTO RICO and U.S. VIRGIN ISLAND RESIDENTS ONLY:

Liberty Mobile, not AT&T, provides Lifeline service in Puerto Rico and U.S. Virgin Islands. Please call Liberty Mobile at 787.405.5463 (Monday through Friday, 8am to 5pm AT) to learn more.

For more information about where Lifeline discounts are available for your AT&T home phone service,  visit this page.

Qualifying customers will need to follow all applicable Lifeline requirements to maintain their Lifeline benefit including recertifying eligibility when requested and using service at least once every 30 days.

How do I apply?

 

  1. If you live in Oregon: Call the Oregon Telephone Assistance Program at 888.299.0835 or apply online for Lifeline.
  2. If you live in Texas: Call 877.282.5612 to start the application process, or apply online. Please mail your application and proof of eligibility to the address on the application.
  3. Outside Oregon, Puerto Rico, South Dakota, Texas and U.S. Virgin Islands: Please apply online via the National Verifier. You can also download and print a copy of the application. Once you have applied and been approved by the National Verifier, call us at 833.749.0569 (Weekdays, 8am to 8pm, Eastern Time) to see if AT&T offers Lifeline at your location.

 

Additional Lifeline information

AT&T Lifeline eligible services:

These features may not be available on AT&T Lifeline eligible services:

  • Data services
  • Text messaging
  • Other enhanced services or features
  • International long distance
  • Access to 900 numbers

Other restrictions may apply. Please check your state-specific brochure for details.

 

No longer participating in Lifeline?

Don’t qualify for Lifeline anymore? If you no longer qualify and are removed from the Lifeline program, we’ll automatically change your plan to the most favorable one available to you. You can choose another plan at att.com/myatt.

 

Additional terms and conditions

The Lifeline discount is subject to terms and conditions. You can find them in the Terms of Service, Rate Plan brochure, and Contract Rider in the application.

 

 

PUERTO RICO and U.S. VIRGIN ISLAND RESIDENTS ONLY:

Liberty Mobile, not AT&T, provides Lifeline service in Puerto Rico and U.S. Virgin Islands. Please call Liberty Mobile at 787.405.5463 (Monday through Friday, 8am to 5pm AT) to learn more.