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Q: Why is it that every carrier except at&t have the note 7 for sell. It's a little frustrating.
9 years ago
1 Answer
A: Hello Lanced1242,
I’m sorry that AT&T is no longer offering the Samsung Note 7 to our customers.
Effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
AT&T has not been provided any details if or when the Samsung Note 7 will be available for sell again.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: Why is AT&T the only carrier that doesn't have the Galaxy Note 7 available for phone upgrade yet?
9 years ago
1 Answer
A: Howdy needsanote7,
That’s a great question, I’ll be happy to help!
Effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
For more details on the recall, please visit Att.com/note7.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: When will note 7 be forsale again there already for sale in verizon and t-mobile
9 years ago
1 Answer
A: Hi there KarlA_g02,
Unfortunately effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
We have no details if they will ever be back on the market or not, I apologize.
For more details on the recall, please visit Att.com/note7.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: Is the Note 7 available for new purchase in Oklahoma? I know the phones for replacement have gone out but I'm referring to new purchase
9 years ago
1 Answer
A: Howdy wantinginOk,
Unfortunately effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
We have no details if they will ever be back on the market or not, I apologize.
For more details on the recall, please visit Att.com/note7.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: When will the note 7 be re-released?
9 years ago
1 Answer
A: Hello Srod1326,
Unfortunately effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
We have no details if they will ever be back on the market or not, I apologize.
For more details on the recall, please visit Att.com/note7.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: As of October 5th, all other major phone carriers will have the Note 7 available for purchase. Why hasn't AT&T even put a re-release date out? What the heck?
9 years ago
1 Answer
A: Hi Adam Cooper,
That’s a great question, I’m glad you asked!
As you are aware of Samsung has battery issues with the release of the Note 7, a recall was performed and AT&T (not sure about other carriers) didn’t not have any in stock to sell.
Effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
For more details on the recall, please visit Att.com/note7.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: When will Note 7 be available for purchase in Evansville Indiana?
9 years ago
1 Answer
A: Howdy Dquest,
That’s a great question, I’ll be happy to help!
Effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
For more details on the recall, please visit Att.com/note7.
To answer your questions, AT&T stores had the Samsung Galaxy Note 7 in stock ready for sell on 8/19/2016.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: When will the Galaxy Note 7 be available for purchase in Colorado Springs? All other carriers have them available already.
9 years ago
1 Answer
A: Hello there Mikecr72,
That’s a great question, I’ll be happy to help!
Effective 10/10/2016 Samsung issued a global stop sell on the Samsung Galaxy Note 7, due to battery issues.
For more details on the recall, please visit Att.com/note7.
To answer your questions, AT&T stores had the Samsung Galaxy Note 7 in stock ready for sell on 8/19/2016.
Thanks,
Rocco, AT&T Community Specialist
9 years ago
Helpful?
Q: Say I get the new note 7 after they're finish fixing the battery issues an I don't like it. How long do I have to return the phone an exchange it for something else?
9 years ago
1 Answer
A: 14 days usually unless you have a business account with multiple lines. Then it's usually 30 days. Either way when you buy the phone they can tell you for sure.
9 years ago
Helpful?
Q: When will the note be available for purchase again?
9 years ago
1 Answer
A: Hey Greg2809!
We have no official re-release date for this at the moment. Although exchange models have begun to arrive!
Have a great day!
Samuel, AT&T Community Specialist.