AT&T Store Florence Florence

Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
349 Cox Creek Pkwy
Florence, AL 35630
US
We are located at the entrance to Regency Square Mall, between Chick-fil-A and Starbucks.
(256) 718-3100(256) 718-3100
3.8 out of 5.0full starfull starfull starfull starempty star
(39 Reviews)
Our #1 Priority is to keep our customers, staff and communities safe. We ask customers to use our self-service options by visiting att.com or download the myAT&T app to complete transactions like pay your bill, upgrade your device and buy accessories 24/7. This will help our stores serve critical customer needs.
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
A better way to shop online
Shopping from the comfort of your home is easy. Enjoy waived activation fee, free shipping & returns, and flexible return policy. Subject to change.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
iPad Pro
Your next computer is not a computer.
AT&T PREPAID: Autopay & Save
Unlimited data $45/mo. Sign up for a new AT&T PREPAID unlimited plan with AutoPay, and keep an extra $20 in your pocket every month.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!

Special offers on your favorite phones

  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $1,200 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone & qualifying installment and unlimited data plans.
  • iPhone XR

    Learn how to get the amazing iPhone XR 64GB for $1/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for free. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone 6s

    Learn how to get the powerful iPhone 6s for $99.99 with a $65 per month plan or higher. Requires payment on a new line of service on $65 or greater monthly plan. AT&T may slow data speeds if the network is busy. Limited time. While supplies last. First month svc. charge & applicable taxes due at sale. Excludes upgrades. Other charges, usage & other restr’s may apply.

About the Florence Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Come to the Florence, Alabama AT&T Store for all of your wireless, entertainment, and accessory needs. We offer complete solutions with our Premium TV, Streaming Services, and Broadband Internet as well as wireless accounts.
Where to Park
Parking is immediately in front of our store and on the mall side of the building. Also, there is additional parking between the our store and Starbucks.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Josh. As the store manager, Josh is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Josh & the team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Josh. As the store manager, Josh is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Josh & the team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Ok, I have never written a review before so this should show just how bad my experiences have been with this att. They are awful! I’ve been twice to get help with one of our phones and left so frustrated that it was ridiculous. No one ever wants to help and when they do they act like they have no idea what they are doing. A few times they have actually made the situations worse. Customer service via phone is just as aggravating but for different reasons. I’m so frustrated and we have this problem all the time with this company.
    We are switching over to another phone service ASAP.
    Response from AT&T
    Hi Donna D.
    This is not the experience we wanted you to have. Please come to the Florence AT&T at your convenience to speak with the Store Manager, so I can provide you with a better experience and address your concerns. Thank you.
  • 1 out of 5full starempty starempty starempty starempty star
    Tried to force us to pay a fee to upgrade an iPad when we were eligible for upgrade. The fee was an early termination fee(we were NOT terminating), but he didn't want to see he was wrong so he told me to leave. I told him to get someone on the phone and he refused. We spoke with a supervisor at the Chicago office who told us we were correct and he was wrong. The Supervisor made it right and we were very grateful that this individual helped us.
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star
    Walked into the store and was immediately recognized. Rep answered my questions and set up my new phone in less than 15 minutes (which included installing a protective cover and screen protector). I was in and out in less than 20 minutes.
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible customer service, Very Rude. Agave is in acura the information. Had to later call At&t customer support for actual help.

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