AT&T Store Florence Florence

In-store shopping
Curbside pickup
In-store pickup
Map of 349 Cox Creek Pkwy in Florence
Get directions to AT&T Store at 349 Cox Creek Pkwy Florence, AL
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

349 Cox Creek Pkwy
Florence, AL 35630
US
We are located at the entrance to Regency Square Mall, between Chick-fil-A and Starbucks.

Special Offers and deals in Florence

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in.

Android Phone

Samsung Galaxy S22

Learn how new and existing customers get the Galaxy S22 for FREE with eligible trade-in.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

GET AT&T INTERNET

Discover our best home internet plans with AT&T Fiber

Stay connected to everything you love with our superfast internet.

ALREADY A WIRELESS CUSTOMER?

Learn how to get a $300 reward card when you sign up for AT&T Fiber.

A special offer for our wireless customers.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

Back To School Deals

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AirPods

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in.

Android Phone

Samsung Galaxy S22

Learn how new and existing customers get the Galaxy S22 for FREE with eligible trade-in.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

GET AT&T INTERNET

Discover our best home internet plans with AT&T Fiber

Stay connected to everything you love with our superfast internet.

ALREADY A WIRELESS CUSTOMER?

Learn how to get a $300 reward card when you sign up for AT&T Fiber.

A special offer for our wireless customers.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

Back To School Deals

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AirPods

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

About the Florence Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Florence AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Florence AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is immediately in front of our store between our store and Starbucks. There is additional parking on the side of the store also.
manager photo
Meet our manager
Janna leads the team of friendly experts at the Florence AT&T store and has been with AT&T for 7 years and is proud to serve the Florence community providing the best in wireless and entertainment solutions. Florence is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    G
  • full starempty starempty starempty starempty star1
    Julian assured me next day delivery on my insurance claim for my phone. It's been 3 days and it still has not arrived. He highly advised against purchasing a new phone and because of the claim I cannot purchase one now. He also said they would send me a newer model, but according to the email from the insurance company it's the same model. When I went to another ATT store they said I was eligible for an upgrade and wouldn't have even needed the claim.
  • full starfull starfull starfull starfull star5
    Desmond was beyond helpful and very patient. Should be owning the place. Losing him would be devastating
  • full starfull starfull starfull starfull star5
    Desmond was extremely helpful and courteous in getting my mom’s phone upgraded to an iPhone 13. He put my senior mom at ease by walking her through the process and politely answering her questions. Desmond also went the extra mile in making sure all her data was transferred. Outstanding service.
  • full starempty starempty starempty starempty star1
    Wish there was a zero star option. I knew not to go to the Florence store. I have been going to the Muscle Shoals store for 20 plus years because customer service at the Florence location is subpar. I thought things might have changed but I was wrong. Florence store employees could not assist and refused to contact the corporate office for assistance. Do yourself a favor and go to the Muscle Shoals store or just call the AT&T customer service number. By the way AT&T customer service resolved my issue pleasantly and helpfully. Will not return to the Florence store and will definitely share my poor customer experience with friends, family, and coworkers.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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